ノボテルロンボク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 332 件のレビュー

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Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555, 83573 ロンボク, インドネシア

説明

ホテルのその他の情報

  • 白砂のプライベートビーチ、3つの屋外プール

  • ウォータースポーツ、毎日無料のアクティビティ

  • 宿泊タイプ：客室、ヴィラ、プライベートプール付きヴィラ

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ホテル所在地

ノボテルロンボク

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 ロンボク
インドネシア

GPS:-8.903325, 116.297585

電話番号
ファックス +62 370 6153555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  332 件のレビュー

トリップアドバイザーの評価  4.1/5  2,532 件のレビュー

2025エクセレンス認証

Amazing honeymoon stay!!!

トリップアドバイザーの評価 5.0/5

Curious M トリップアドバイザー認証口コミ

We had an amazing honeymoon stay. . Dinner was amazing and we had a lovely romantic dinner as Doni as our host.

Dear curiousm2026, Warm greetings from Novotel Lombok Resort and Villas! Thank you for sharing your delightful experience with us. We are thrilled to hear that your honeymoon was memorable, and that you enjoyed the romantic dinner hosted by Doni. Your feedback is sincerely appreciated, and we look forward to welcoming you back in the future. Robby Irawan Front Office & Guest Experience Manager

Kids club

トリップアドバイザーの評価 5.0/5

Freedom464559 トリップアドバイザー認証口コミ

We would like to say thank you to Elum at kids club. She was so talented braiding our granddaughter’s hair. Elum spent time with Maya teaching her how to make a bracelet. Thank you ELUM.

Dear Freedom464559, Thank you for your kind words regarding Elum and her outstanding contributions at our Kids Club. We are delighted to hear that she provided such a memorable experience for your granddaughter. Your appreciation will surely motivate our team to continue delivering exceptional service. Robby Irawan Front Office & Guest Experience Manager

Could be great

トリップアドバイザーの評価 3.0/5

Tracy M トリップアドバイザー認証口コミ

The hotel is old but bathrooms have been recently done are are nice. The bed are very comfy. We had two rooms our AC did not work for all 5 nights. The maintenance came out around 20 times. We kept asking for another room but was not offered until our last night so not great. I am disabled they had knowledge of this before but still but us on the 3rd floor! Why would they do this? Breakfast was not great we all noticed when waiting for some eggs we all queued but local people did not and got served straight away. Staff smiled but it came across disingenuous but perhaps that was us. The hotel is a short drive to the town with the hotel making you use taxi of their choice with a set rate quite high. Meals and drink are very expensive for the evening but lunch snack are pretty good. They were kind enough to offer us a free evening meal for the AC not working and it was honestly very good. The beach is quite dirty the main pool is lovely

Dear Tracylaura, Thank you for sharing your feedback regarding your recent stay with us at Novotel Lombok Resort & Villas. I appreciate your comments about the comfort of our beds and the quality of our recently renovated bathrooms. However, I sincerely apologize for the inconvenience you experienced with the air conditioning and the room assignment, especially given your disability. It is our goal to provide a comfortable and accessible environment for all our guests, and your experience does not reflect our usual standards. I also regret that the breakfast service did not meet your expectations and that you felt there was an inconsistency in how guests were served. Your comments about our pricing and the beach condition have been duly noted, and I will ensure they are communicated to the relevant departments. I am glad to hear that you enjoyed the complimentary dinner offered during your stay. Thank you again for your insights, and I hope you will consider visiting us again in the future. Robby Irawan Front Office & Guest Experience Manager

Paradise

トリップアドバイザーの評価 5.0/5

DayTrip66909406249 トリップアドバイザー認証口コミ

A perfect place to relax, with a beautiful beach, unique design and wonderful staff. Even though it rained from time to time we still enjoyed our stay very much.

Dear DayTrip66909406249, Thank you for your kind words regarding your stay at Novotel Lombok Resort & Villas. We are delighted to hear that you enjoyed our beautiful beach and unique design, as well as the service provided by our staff. Your feedback is highly appreciated. Sincerely, Robby Irawan Front Office & Guest Experience Manager

Novovel Kuta Lombok , awesome Resort

トリップアドバイザーの評価 5.0/5

azeta2018 トリップアドバイザー認証口コミ

Oustanding service and food at Spice Market Resto Novotel , the Manager Pak Anto and Pak Udin was really nice, really recomended Nasi Goreng , Ayam Taliwang (ayam kampung really fresh)

Dear azeta2018, Thank you for your positive feedback regarding your stay at Novotel Kuta Lombok. We are delighted to hear that you enjoyed our service and dining experiences, particularly at the Spice Market Restaurant. Your recommendations will certainly be appreciated by our team. We look forward to welcome you back in the near future. Regards, Robby Irawan Front Office & Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 556 件のレビュー 8.7/10 サービス
  • 12 件のレビュー 6.6/10 インターネット
  • 296 件のレビュー 8.4/10 ビーチ
  • 199 件のレビュー 7.8/10 朝食
  • 155 件のレビュー 8.2/10 清潔さ
  • 117 件のレビュー 5.3/10 お値打ち度

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お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 (553 件のレビュー)

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