Отель Mercure Ла-Рошель Вье-Порт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 3 506

Гарантия
лучшей цены
Отель Mercure Ла-Рошель Вье-Порт - Image 1
Отель Mercure Ла-Рошель Вье-Порт - Image 2
Отель Mercure Ла-Рошель Вье-Порт - Image 3
Отель Mercure Ла-Рошель Вье-Порт - Image 4
Quai Louis Prunier, 17000 ЛА-РОШЕЛЬ, Франция

Описание

Особенности отеля

  • Отель расположен в центре Ла-Рошель, рядом с вокзалом SNCF и океанариумом

  • Ресторан в стиле бистро с панорамным видом

  • Открытый бассейн с подогревом и большая терраса

  • Платная частная автостоянка при наличии свободных мест. Без предварительного бронирования.

  • Более 1000 м² для ваших семинаров и коктейлей

Наши номера

Расположение отеля

Отель Mercure Ла-Рошель Вье-Порт

Quai Louis Prunier
17000 ЛА-РОШЕЛЬ
Франция

GPS:46.153824, -1.149509

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GAEE

Представляем вам GAÉE - панорамный ресторан-бистро в Ла-Рошели. Шеф-повар ресторана назвал так свое детище в честь богини океана. Все в GAÉE дышит любовью к океану

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 3 506

Рейтинг TripAdvisor  4.3/5  Отзывов: 107

Сертификат качества 2025

Modern, location, value

Примечание: Tripadvisor 5.0/5

BrainyBrendan Реальные отзывы TripAdvisor

We visited La Rochelle for two nights as we headed north. The Mercure is a very spacious modern hotel near the waterfront. It is brightly decorated and located next to the La Rochelle Aquarium. In January the value was good although the peak season may be a different matter. The staff were friendly and courteous and our room ( the basic one) was adequate and well appointed. The restaurant on the second floor was good and our main dishes of salmon and a vegetarian option were very well presented and delicious and reasonably priced. Overall a very good experience.

Примечание: отзывы клиентов 4.0/5

Elena N. Семьи - Проверенные отзывы - ALL

В номере не было чашек для чая. Чай положили только для одного человека. В ванной клали только один набор полотенец, а второй в мешке. Трогали мою пижаму При уборке перекладывали наши вещи, это неприемлемо. Туалетная дверь живёт своей жизнью - скрипит сама по себе.

Nice hotel with some room for improvement

Примечание: Tripadvisor 3.0/5

timd63 Couples - Реальные отзывы TripAdvisor

This hotel is modern, clean and very well located for most things to do in central La Rochelle. The breakfast is excellent with a good choice of fresh food. The car park seems to be over subscribed and inexplicably there is quite a high fee for it. It’s unclear why guests cannot simply park there for free. We paid over €1000 for our room for three nights (excluding parking) which, given the size of the room, did not feel like good value for money. We are deducting a star because the breakfast room was full of dogs, which we found extremely unhygienic.

Good standard hotel in a good location

Примечание: Tripadvisor 4.0/5

Shantele72 Реальные отзывы TripAdvisor

We spent our first two night in La Rochelle here, as we wanted a bit of luxury with a pool. Its a typical Mercure high standard hotel. Rooms are on the small side, but with everything you need. My only bug bear was that there wasn't a fridge to keep water or drinks in. We had a terrace room, which gave us this weird long outside space with chairs and a table overlooking the area by the pool. It seems poorly designed because the inside was small and yet we had this almost unusable space outside. The pool is small, but welcome relief from the heat. There are not enough sun beds though around it and yet right beside it is an outside area with seating that is rarely used, so would have made sense to make the pool area bigger and the outside seating area smaller. Again poor design. Be careful getting into the pool as well, as its got steps inside the pool to get in, rather than a ladder down into the pool. I noticed a few people struggling with that, although the hotel has put a cover on the top step to aid sight and purchase on the floor (you can't see the steps clearly as you get in). Location wise, its a 5 minute walk from the train station and right by the old port. There is however a lot more to La Rochelle than the port - but everywhere in La Rochelle is really a maximum of 30 minutes. Main area is a 5-10 minute walk. We were really happy with the location. We enjoyed our stay and would have stayed longer if the price wasn't so high over the weekend period.

Dear Shantele72, Thank you for your feedback regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you appreciated our location and the overall high standard of our services. We understand your concerns regarding the absence of a fridge in your room. This decision was made as we have replaced the minibar with micro-filtered water fountains located in the corridors for your convenience. We appreciate your comments on the terrace room design and the pool area. Your insights are valuable as they help us improve our facilities. We regret that the pool's dimensions and the availability of sunbeds did not meet your expectations. Space constraints limit our ability to expand these areas. Your observation regarding the pool steps is noted, and we are always looking for ways to enhance guest safety and comfort. We hope to welcome you back for another visit, perhaps during a quieter period. Sincerely, Gwenaëlle

Dishonesty about ‘deposit’

Примечание: Tripadvisor 1.0/5

Marie J Реальные отзывы TripAdvisor

The stay was fine and we wrote a positive review; but it was the unnecessary deduction of 100 euros as a ‘deposit’. Our friends checked in at the same time and did not have to do this. Normally a credit card is taken as security for money owed for breakfast, drinks etc but we have never had any money actually deducted. On checking out we were assured the 100 euros would be credited back the next day. However this only happened today, nearly 4 weeks later and after a lot of emails and telephone calls. We are very unhappy with this disservice.

Dear Mrs Jones, Thank you for sharing your experience with us. We sincerely apologize for any confusion regarding the deposit process and the delay in the reimbursement of the amount. As we have explained to you several times via email, the reimbursement timeframe depends on the banks. The maximum period is one month. We suggested placing a stop payment to expedite the situation, but we are confident in our procedure. This procedure is the same for all our clients, and while there may occasionally be slight delays, there has never been any issue, and we guarantee that. Sincerely, Gwenaëlle Head of Reception

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Другие интернет-пользователи оценили наш отель

  • 1 389 Отзывов 9/10 Расположение
  • 1 512 Отзывов 7.8/10 Номер
  • 1 724 Отзывов 9.6/10 Сервис
  • 17 Отзывов 6.4/10 Интернет
  • 860 Отзывов 9.3/10 Завтрак
  • 418 Отзывов 9.6/10 Атмосфера
  • 412 Отзывов 9/10 Чистота
  • 357 Отзывов 8.4/10 Удобства

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