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Hôtel Mercure La Rochelle Vieux-Port Sud 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 6 927

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Hôtel Mercure La Rochelle Vieux-Port Sud
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+ 23 Usługi

O hotelu

  • Labeled ALLSAFE by Bureau Veritas

  • Panoramic views of the old port and towers of La Rochelle

  • 1000 m² dedicated to your seminars and cocktail events

  • Private, free car park

  • Located a stone's throw from La Rochelle train station and the aquarium

Usługi w hotelu i w okolicy

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Opiekunka do dziecka na życzenie (w pobliżu)
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowaniePłatne usługi
  • Pralnia
Gastronomia
  • ŚniadaniePłatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Rozrywka
  • Centrum fitness
  • Opiekunka do dziecka na życzenie (w pobliżu)
  • Tenis
  • Sporty wodne i plażowe
  • Wypożyczalnia rowerów (w pobliżu)
Usługi biznesowe
  • Sale konferencyjne: 20
  • Hotel kongresowy
  • Samoobsługowe business centre
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Hôtel Mercure La Rochelle Vieux-Port Sud

Quai Louis Prunier
17000 la rochelle
francja

Tel: +33546506150

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • FROM AIRPORT :  ILLICO 2 DAMES BLANCHES

  • FROM CITY CENTRE :  ILLICO 1a, 1b, 3 AQUARIUM/GARE SNCF

  • Samolotem

    BORDEAUX MERIGNAC W 150km / 93 mil

  • Samolotem

    LA ROCHELLE LALEU W 5km / 3 mil

  • Samochodem

    LA ROCHELLE 33 W 35km / 21 mil

  • Pociągiem

    LA ROCHELLE VILLE W 0km / 0 mil

Pozycja GPS:46.153824, -1.149509

Nasze pokoje

We offer different types of rooms to suit different tastes. However, all of our rooms are decorated in the style of a ship cabin regardless of whether you choose a double or twin room.

Classic Room with 1 double bed

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 18 / 194 sq ft
  • Widoki: Z widokiem na port, Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with port view and 1 double bed

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 17 / 183 sq ft
  • Widoki: Z widokiem na port *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with 1 king-size bed

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with twin beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 18 / 194 sq ft
  • Widoki: Widok na park *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Pokoje

Nasze restauracje i bary

L'OCEANIDE

Rodzaj serwowanej kuchni: Francuska

Panoramic restaurant with views over the harbor and historic towers of La Rochelle. Traditional cuisine, à la carte and set menus.

LE BAR

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 20

  • Maks. rozmiar: 894 m²

  • Maks. pojemność: 700 osoby

  • Maks. liczba uczestników bankietu: 700 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Hôtel Mercure La Rochelle Vieux-Port Sud

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 6 927

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 360

Mercure La Rochelle

Ocena na stronie TripAdvisor 4.0/5

486Len 14/09/2020 Opinia zatwierdzona w TripAdvisor

Have stayed before. Well situated near to the town, about 5 minutes walk away. Plenty of free parking on site. We had a privilege room, a bit smaller than some Mercures but fine. Staff very good. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Look forward to our next stay.

Dear 486Len, Thank you for choosing Mercure La Rochelle Vieux Port Sud as your accommodation. It is always encouraging for us to learn that our valuable guests are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best Regards, Guillaume DUBOS Assistant Front Office Manager

a lovely place to stay BUT

Ocena na stronie TripAdvisor 3.0/5

ganucheau 13/09/2020 Opinia zatwierdzona w TripAdvisor

We booked this hotel a week before our stay and booked it because it had private parking. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We did find parking in a public car park - and had to pay 15 euro for it- but were disappointed we were not told when we booked The service from Accor is usually much better than that, especially as we are Gold Loyalty card holders.

Dear ganucheau, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Guillaume DUBOS Assistant Front Office Manager Sincerely,

Good choice in La Rochelle

Ocena na stronie TripAdvisor 4.0/5

Sharky010 Couples - 14/01/2020 Opinia zatwierdzona w TripAdvisor

This hotel is well positioned close to the railway station, the old port and the new marina areas. It has good facilites and a a restaurant overlooking the harbour offering good food at reasonable prices.

disappointing

Ocena na stronie TripAdvisor 2.0/5

louisee172 Couples - 25/11/2019 Opinia zatwierdzona w TripAdvisor

bathroom dangarous should have a bath mat as nearly slipped over in shower,bar area very small for size of hotel, should have some form of bar meals,snacks avalaible as you dont always want a full meal.

Dear Louise, Thank you for choosing our hotel for your recent stay in La Rochelle and taking time to write a review on TripAdvisor. About the size of the bar and the bathroom, we regret that the standard of our hotel did not match with what you were expected. We'll share your comments with relevants people in order to improve the quality of our product. Sincerely, Guillaume DUBOS Assistant front office manager

Another excellent overnight

Ocena na stronie TripAdvisor 5.0/5

Stephen P Couples - 04/11/2019 Opinia zatwierdzona w TripAdvisor

Warm welcome as always. Excellent privilege room and welcome drink. Breakfast very good and the room is bright and airy with excellent views outside. I particluarly enjoyed the Halloween surprises. I will return.

Dear Stephen, Thank you for choosing the Mercure La Rochelle Vieux-Port for your stay and taking time to share your experience with us. What a delighted to read your comment and notice that you totally enjoy your stay in our hotel and that we met all your expecations with the location, the cleanliness and our services.Thank you for your kind words! It will be a real pleasure to welcome you back, we hope to be live up to your last experience. Sincerely, Guillaume DUBOS Assistant front office manager

A small room

Ocena na stronie TripAdvisor 5.0/5

agw1944 Couples - 31/10/2019 Opinia zatwierdzona w TripAdvisor

We had booked a Privilege room but this turned out to be no larger or better equipped than a standard room ... no suites for upgrades exist in this hotel. It was comfortable enough but rather small. There were two problems ... the tilt/turn window was jammed shut and the bath/shower tap was very difficult to operate. The interior designer of the rooms in this hotel had excelled her/himself by incorporating a very awkward shelf above the bedhead, which is extremely uncomfortable for tall people, such as myself ... why do hotel designers do this sort of thing?! Also, the provision of small paper cups for tea or coffee is really not acceptable.

Dear guest, Thank you for taking time to share with us a review of your experience. I'm sorry that our product did not meet your expectations. I shared your comment to prevent this kind of inconvenience in futur. I do hope that we will have a future opportunity to welcome you back to La Rochelle in the future. Sincerely, Guillaume DUBOS Assistant front office manager

Nice, convenient and comfy

Ocena na stronie TripAdvisor 4.0/5

LauraBassford Couples - 12/09/2019 Opinia zatwierdzona w TripAdvisor

Very comfy room all conveniences catered for, only criticism is the room was a little small and didn’t like the plastic and paper cups. Would stay here again - very good that the parking was free too!

Dear Laura, Thank you for taking the to share your opinion following your stay in our hotel Mercure La Rochelle Vieux-Port Sud We are delightful to read that you had a good stay, and that you could enjoy the comfort of the room as well as the free parking. We hope to welcome you once again in La Rochelle. Best Regards, Natacha JOUGLAR Front office manager

Cupboard Bathroom

Ocena na stronie TripAdvisor 3.0/5

hjkkauf Couples - 23/07/2019 Opinia zatwierdzona w TripAdvisor

Hotel direct in the City. Good parking, free of charge. Bathroom terrible. Water flushing did not work properly. The bathroom is accessible through a cupboard door. Small window with view to the Port.

Bonjour, We would like to thank you for leaving us your feedback. We have well noted your observations and recommendations for improvements in bathroom. It is very important for us to keep the highest level of customer satisfaction standards possible. Thank you again for your feedback and we hope to receive you in the future, Kind regards, Natacha JOUGLAR Front office manager

Overnight Stop La Rochelle

Ocena na stronie TripAdvisor 3.0/5

simondC593JU Couples - 19/07/2019 Opinia zatwierdzona w TripAdvisor

Average check in from Reception staff, Room was ready however there was a musky smell in the room which seemed to be coming from air con.Bar staff not totally manned and had to ask for assistance with ordering and reception staff seemed uninteresed. Breakfast good selection and attentive staff.At check out mentioned issues and not sure I'd return again and not the same as the first time we visited.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure La Rochelle Vieux-Port Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. NATACHA JOUGLAR Front office manager

Really good hotel

Ocena na stronie TripAdvisor 5.0/5

Fearless65682714265 Couples - 04/06/2019 Opinia zatwierdzona w TripAdvisor

A most enjoyable 4 night break. Excellent service particularly in the restaurant. We look forward to returning one day. Make sure to visit the Aquarium situated nearby, or of the best attractions I have visited. The big wheel is also a wonderful experience.

Dear guest, Thank you for sharing your experience regarding your stay at the Hôtel Mercure La Rochelle Vieux-Port Sud. It is always a pleasure to receive such good feedback. Your nice comments will be shared with our team. We hope to receive you again in the future. Sincerely, Natacha - front office manager

Great hotel near to the Vieux Port near to all attractions.

Ocena na stronie TripAdvisor 5.0/5

JandP-109 Couples - 31/12/2018 Opinia zatwierdzona w TripAdvisor

We stayed here for 5 nights over Xmas. Compact room with good views of the port and towers. Great buffet breakfast. Friendly staff. Lovely walks around the harbour, along the seafront, in the old town- all on level ground. La Rochelle is well worth a visit. Loads to do and see. Excellent market, museums, aquarium and historic towers. Lovely beach, great shops, bars and restaurants.

Dear JandP-109, Thank you so much for your comment. We are very pleased to read that you have enjoyed our hotel and our lovely town. Hope to see you soon in Mercure La Rochelle. Kind regards, Elisabeth.

Excellent

Ocena na stronie TripAdvisor 5.0/5

Keith C Couples - 17/12/2018 Opinia zatwierdzona w TripAdvisor

An excellent Hotel. Very friendly and helpful Reception Staff. Small room - but very clean and comfortable with VERY comfortable beds.Free parking a welcome bonus.Only 1 criticism - our booking was (as usual) for 2 people but, as a Silver Member, we were only offered/allowed 1 x free welcome drink whereas on our many previous stays in Mercure Hotels we have each been offered/entitled to 2 x free welcome drinks. A change in policy ?Christopher Chamberlain

Dear Christopher Chamberlain, Thank you so much for yuor kind message. Regarding the offered drink, it's the Accor policy to offer a drink only for the membership, we're sorry about that. We hope to welcome you for another stay in Mercure La Rochelle. Kind regards, Elisabeth.

Town centre overnight hotel

Ocena na stronie TripAdvisor 4.0/5

Stephen P Friends getaway - 15/11/2018 Opinia zatwierdzona w TripAdvisor

Another warm welcome at this hotel in the centre of La Rochelle. Very conveniently situated within walking distance of the old port with its fascinating small streets and many popular restaurants. Large car park with free parking. Rooms are quite small but on the whole comfortable - but beware of the wooden ledge just above your head when you are in bed! Copious self-service breakfast in a bright and airy breakfast room with an excellent view over the old port. Courteous and friendly staff. I will return!!

Dear Stephen, It's always a real pleasure for us to welcome you ! Hope to see you soon. Kind regards, Elisabeth.

Rooms are small but with great views, great publi spaces

Ocena na stronie TripAdvisor 4.0/5

JON O Friends getaway - 24/10/2018 Opinia zatwierdzona w TripAdvisor

While bedrooms are compact they are well designed and appointed - very much like cruise cabins. Great restaurant on the first floor with spectacular views across the old port to beautiful La Rochelle. Excellent breakfast and dinner service. Stylish bar in the lobby. All staff very professional and friendly

Dear Jon O, Thank you very much for your comment regarding your stay in our hotel, and for your sympathic message for our team. We hope to welcome you soon for another stay in La Rochelle. Sincerely, Elisabeth.

Great location with free parking.

Ocena na stronie TripAdvisor 5.0/5

Julie S Couples - 21/09/2018 Opinia zatwierdzona w TripAdvisor

Lovely hotel. Rooms very practical, although a little tight. Clean and friendly. Two fantastic meals in the restaurant, overlooking the harbour. Great breakfast. Free parking was a great help in the centre of La Rochelle.

Dear Julie S, Thank you so much for your message. We are delighted to read that you have enjoyed your stay in our hotel. Hope to see you soon in La Rochelle. Sincerely, Elisabeth.

Value for money?

Ocena na stronie TripAdvisor 3.0/5

markpN9417ZY Couples - 22/08/2018 Opinia zatwierdzona w TripAdvisor

We got this hotel at last notice during a busy period in the holiday season, but it was noticeably much more expensive than other hotels in other areas of France where we had stayed. The room, whilst comfortable, was very small and the bathroom door was a cupboard door with the same sort of hinges! Very odd. There was little noise suppression from the room next door. The staff were very friendly and the hotel is in an excellent position next to the aquarium, but nearby roads can be very congested at busy times. We didn't try the restaurant but it looked OK.

Dear MarkpN9417ZY, Thank you for your message. I can undesrtand that you have enjoyed your stay in our hotel, next time don't hesitate to call us before your reservation, you can have a lot of different rates availbales if you make a reservation, you can have an important discount with a reservation one month before. I hope to see you soon in Mercure La Rochelle. Best regards, Elisabeth

Very good Mercure

Ocena na stronie TripAdvisor 5.0/5

Ian_astrognome Couples - 31/07/2018 Opinia zatwierdzona w TripAdvisor

Mercure la Rochelle. Hotel very close to town centre with adequate parking and normally fairly quiet.Adjacent to the renowned aquarium. Breakfast is well catered for but was dissapointed by very soggy scrambled eggs which were cold. Such a shame, maybe the French like them like that.

Dear Ian_astrognome, Thank you very much for your kind message. We are very sorry for the problem with the egs met at the breakfst, have you ask to the staff to prepare you good eggs ? Please accept all our sincerest apologies, we know how much the breakfats is important. We hope that you will choose our hotel for your next stay in La Rochelle. Best regards, Elisabeth

Very pleasant stay in quieter part of La Rochelle

Ocena na stronie TripAdvisor 4.0/5

Jack1355 Couples - 25/07/2018 Opinia zatwierdzona w TripAdvisor

A very good hotel with easy access to rail station and a short walk to the hubbub of central La Rochelle. Breakfast was OK but not brilliant - some of the bread had just come out of the freezer and not fully defrosted! Also we had difficulty getting a late night drink - no bar person in attendance for quite a while - the staff are great but just not enough go them. Rooms are clean and comfortable.

Dear Jack 1355, Thank you for your message. We are really very sorry for the inconvenient that you have met during the breakfast. We hope taht you will choose our hotel for your next stay in La Rochelle. Best regards, Elisabeth.

Good hotel with first class staff in a fantastic location

Ocena na stronie TripAdvisor 4.0/5

andrewmW5522OX Couples - 06/07/2018 Opinia zatwierdzona w TripAdvisor

We spent two nights here. We have been in previous years and although the hotel continues to be very busy, mostly it seems with business people and conference delegates, the staff were excellent and had time to sort out any queries we had. There were issues this time. First: There is a shelf that protrudes from the bedhead at exactly the right height for you to crack your head on if you want to read in bed or watch the TV. Not an hotel problem as such, more a design fault. Secondly we felt that the standard of towels was lower than previously, which coupled with the reduction in toiletries provided and the dreadful issue of cheap plastic water glasses led us to believe that the brand is looking to protect the bottom line at the customers expense.

Dear AndrewmW552OX, Thank you for your comment regarding your last stay in our hotel. We take note of your remark about the shelf above the bed, however, actually, it's not possible to remove it. Regarding the plastic water glasses it's just to ensure excellent hygiene. Hope to see you soon in Mercure La Rochelle. Sincerely, Elisabeth.

Favourite hotel in La Rochelle

Ocena na stronie TripAdvisor 4.0/5

Satish_Pebblebay Couples - 02/06/2018 Opinia zatwierdzona w TripAdvisor

Great location. Clean and friendly staff. May want to be little more generous and give 2 drink vouchers when a couple checks in. All restaurants are a walking distance. Lively port at night. This is our 4th stay at this hotel.

Dear Satish K, Thank you very much for your kind message. We ca understand that it will be better to offer a voucher for one drink per person, actually we just apply the recommandation of Accor, We won't fail to transmit your remark to the group. We hope to see you soon in La Rochelle. Sincerely, Elisabeth.

Najnowsze opinie: 20

Partner: TripAdvisor

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