Mercure La Rochelle Vieux-Port Hotel 4성

고객 평점 (ALL 평가) 4.7/5 3,357 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure La Rochelle Vieux-Port Hotel - Image 1
Mercure La Rochelle Vieux-Port Hotel - Image 2
Mercure La Rochelle Vieux-Port Hotel - Image 3
Mercure La Rochelle Vieux-Port Hotel - Image 4
Quai Louis Prunier, 17000 LA ROCHELLE, France

호텔설명

호텔 추가 정보

  • Hotel in downtown La Rochelle, near the SNCF train station and the aquarium

  • Bistro-style restaurant with panoramic view

  • Heated outdoor swimming pool and large terrace

  • Paying private parking, subject to availability. No advance bookings.

  • More than 10,765 sq.ft. dedicated to your seminars and cocktail events

숙박

호텔 위치

Mercure La Rochelle Vieux-Port Hotel

Quai Louis Prunier
17000 LA ROCHELLE
France

GPS:46.153824, -1.149509

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GAEE

Introducing GAEE, La Rochelle panoramic bistro restaurant. Our chef came up with the name, which for him represents the idea of a deep sea goddess. GAEE springs from a deep love for the ocean.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  3,357 리뷰

TripAdvisor 평가  4.3/5  97 리뷰

2025으뜸 시설

Good standard hotel in a good location

트립어드바이저 평점 4.0/5

Shantele72 TripAdvisor 인증 리뷰

Dear Shantele72, Thank you for your feedback regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you appreciated our location and the overall high standard of our services. We understand your concerns regarding the absence of a fridge in your room. This decision was made as we have replaced the minibar with micro-filtered water fountains located in the corridors for your convenience. We appreciate your comments on the terrace room design and the pool area. Your insights are valuable as they help us improve our facilities. We regret that the pool's dimensions and the availability of sunbeds did not meet your expectations. Space constraints limit our ability to expand these areas. Your observation regarding the pool steps is noted, and we are always looking for ways to enhance guest safety and comfort. We hope to welcome you back for another visit, perhaps during a quieter period. Sincerely, Gwenaëlle

Dishonesty about ‘deposit’

트립어드바이저 평점 1.0/5

Marie J TripAdvisor 인증 리뷰

Dear Mrs Jones, Thank you for sharing your experience with us. We sincerely apologize for any confusion regarding the deposit process and the delay in the reimbursement of the amount. As we have explained to you several times via email, the reimbursement timeframe depends on the banks. The maximum period is one month. We suggested placing a stop payment to expedite the situation, but we are confident in our procedure. This procedure is the same for all our clients, and while there may occasionally be slight delays, there has never been any issue, and we guarantee that. Sincerely, Gwenaëlle Head of Reception

Mostly good

트립어드바이저 평점 3.0/5

crawford g TripAdvisor 인증 리뷰

Dear Crawfie, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are pleased to hear that you enjoyed your room and the beautiful view from your balcony. However, we sincerely apologize for the lack of housekeeping and the inconvenience caused by the absence of cups and milk in your room. We appreciate your patience in this matter, and I assure you that we will address the service shortcomings you experienced during your check-in. It is our priority to provide a welcoming atmosphere, and I regret that your initial interactions did not reflect that commitment. The person who could not indicate the places on the map was not kept at the hotel. We value your comments on staff training and will certainly take them into consideration to enhance our team’s service standards. We hope to have the opportunity to welcome you back in the future for a more seamless experience. Sincerely, Gwenaëlle Cheffe de réception

Nice hotel in a great location

트립어드바이저 평점 4.0/5

stevedG4887KR Couples - TripAdvisor 인증 리뷰

Dear Steve D, Thank you for your kind words about our hotel's location and the quality of our meals. We appreciate your feedback regarding the noise from the courtyard and the firmness of the pillows. For your next visit, please do not hesitate to inform our team, who will be happy to assist you in finding a more comfortable option. We look forward to welcoming you back. Sincerely, Gwenaëlle Cheffe de réception

Lovely Hotel, fantastic location

트립어드바이저 평점 5.0/5

jmW4093AM TripAdvisor 인증 리뷰

Dear J P M, Thank you for your kind words regarding your recent stay at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you enjoyed our fantastic location, comfortable beds, and the amenities provided in your room. We appreciate your feedback about our bar's closing time. While we aim to create a peaceful atmosphere for all our guests, we understand that later hours can enhance the experience for some. Your comments will certainly be taken into consideration as we continuously strive to improve our services. It is wonderful to know that you enjoyed our breakfast offerings, and we hope it added to the pleasure of your stay. We look forward to welcoming you back for another delightful visit in the future. Sincerely, Gwenaëlle Cheffe de réception

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,331 리뷰 8.9/10 위치
  • 1,550 리뷰 7.5/10 객실
  • 1,758 리뷰 9.5/10 서비스
  • 17 리뷰 7.3/10 인터넷 가격
  • 821 리뷰 9.4/10 조식
  • 585 리뷰 8.1/10 레스토랑
  • 445 리뷰 9.5/10 분위기
  • 411 리뷰 8.6/10 편의 시설

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La Rochelle 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.