Mercure La Rochelle Vieux-Port Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,386 件のレビュー

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Mercure La Rochelle Vieux-Port Hotel - Image 1
Mercure La Rochelle Vieux-Port Hotel - Image 2
Mercure La Rochelle Vieux-Port Hotel - Image 3
Mercure La Rochelle Vieux-Port Hotel - Image 4
Quai Louis Prunier, 17000 LA ROCHELLE, France

説明

ホテルのその他の情報

  • Panoramic views of the old port and towers of La Rochelle

  • 1000 m² dedicated to your seminars and cocktail events

  • Paid private parking, subject to availability. No advance bookings.

  • Located a stone's throw from La Rochelle train station and the aquarium

当ホテルの客室

ホテル所在地

Mercure La Rochelle Vieux-Port Hotel

Quai Louis Prunier
17000 LA ROCHELLE
France

GPS:46.153824, -1.149509

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GAEE

Introducing GAEE, La Rochelle panoramic bistro restaurant. Our chef came up with the name, which for him represents the idea of a deep sea goddess. GAEE springs from a deep love for the ocean.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,386 件のレビュー

トリップアドバイザーの評価  4.5/5  63 件のレビュー

Perfect hotel in the heart of La Rochelle

トリップアドバイザーの評価 5.0/5

janetblakey4 Couples - トリップアドバイザー認証口コミ

We stayed here for 2 nights but wish it had been longer. Beautiful hotel, so clean and wonderful facilities. Our room was good, not large but adequate. The bed and pillows were super comfy. The pool area was wonderful and so clean like the rest of the hotel! We ate in the restaurant for the 2 nights and we were very impressed with the quality of the food. All staff were very friendly, a special mention to Timeo in the bar area. Lovely chap and very informative about the area. I would love to stay here again!

Good morning, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay at Hôtel Mercure La Rochelle Vieux-Port. It is a pleasure to know that you found our hotel to be perfect, clean, and with wonderful facilities. We are thrilled that you appreciated the comfort of our rooms, the cleanliness of the pool area, and the quality of the food in our restaurant. Your kind words about our staff, especially Timeo, are truly appreciated. We look forward to welcoming you back for a longer stay in the future. Gwenaëlle Cheffe de réception

Superb all round

トリップアドバイザーの評価 5.0/5

Jane W トリップアドバイザー認証口コミ

Stayed two nights here and I am sorry it wasn’t longer. This hotel is very well run and all the staff are extremely helpful and friendly. To start with the room was excellent. It was fresh and new with a decent size bathroom. Very comfortable indeed. Breakfast is well organised and there is a large choice of bread and cereal. Thank you for having filter coffee! We enjoyed the restaurant so much we had dinner there both nights too. The pool is a good size - you can actually swim and do lengths - and there are plenty of loungers. Can’t praise this place enough. Check in and check out efficient and friendly as well.

Dear Chocwaffles, Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us and that our staff made your stay even more comfortable! It was a real pleasure to welcome you and we hope to see you again in La Rochelle very soon. Best regards, Gwenaëlle

Superb Refurbishment

トリップアドバイザーの評価 5.0/5

Barbara W トリップアドバイザー認証口コミ

This hotel has been revamped and they have done a superb job. It is in a brilliant position, walkable to everywhere….out of the noise and the train and bus stations only 4 minutes away. Extremely helpful staff, and a good choice at breakfast time…..would highly recommend!

Dear 288barbaraw, What a joy to read such a positive comment, thank you very much! It is an honour to know that you were impressed by your stay at the Mercure de La Rochelle. I am also pleased to convey your congratulations to all staff. Thank you again for taking the time to share your impressions, we will be happy to welcome you soon! See you soon Gwenaëlle

Significant issues but rapid responses

トリップアドバイザーの評価 5.0/5

drewn820 トリップアドバイザー認証口コミ

This is a tricky one to review. Any business can experience from time to time. Sometimes, technology fails. Without wishing to bore anyone with the details of technical issues, I would like to emphasise this: The staff, form the most junior to the most senior were very impressive. The were calm, empathetic, responsive (often beyond the call of duty) friendly, accommodating and thoroughly professional at all times. They were not to blame for unusual technical issues. They do deserve credit for how they dealt with them. This is a great hotel run by a great team and fully deserves 5 stars.

Dear Drewn820, Thank you for your comments following your stay at the Mercure La Rochelle Vieux-Port. We are pleased to have gained your trust during your visit, and thank you for these kind words. We will pass on your compliments to our whole team with great pleasure, because we work day after day with the goal of your complete satisfaction. That’s why feedback like yours is very important to us. We hope to welcome you very soon for a future stay. Sincerely, Gwenaëlle

Great location

トリップアドバイザーの評価 5.0/5

Perthluv2travel トリップアドバイザー認証口コミ

The hotel is in a great location in the old port and within easy walking distance to the train station and bus station for buses to Ile de Re. Room was perfectly appointed however was on the small side especially for two people with a suitcase each. Great breakfast.

Good afternoon, We very much appreciate your comments regarding your stay at the Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Next time, don't hesitate to choose our privilege room, they are largest than the standard room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwenaëlle Front office manager

との提携 TripAdvisor

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