客户意见评级 4.4/5 10,010 评论
已获得必维国际检验集团 ALLSAFE 认证
主厨 Mathieu Klein 打造的阿尔萨斯风格餐厅
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 15h00 办理登记入住手续
从 12h00 办理退房手续
酒店提供 4 种类型的客房（经典房、带阳台/不带阳台的高级房、豪华房）和 5 种类型的豪华套房（普通套房、尊享套房、豪华套房、歌剧院套房和帝王套房），配备高级 MyBed 床上用品，给您带来身心放松的体验。 索菲特斯特拉斯堡大岛酒店配备无线网络、巴尔曼洗浴用品、配有谷歌电视棒可播放自有媒体内容的电视、矿泉水和迎宾礼盘以及一些客房设施，为您提供独一无二的入住体验。
经典房，配备 1 张大床
高级房，配备 1 张特大床或 2 张单人床，可欣赏花园景观
高级房，配备 1 张大床，带阳台，可欣赏花园景观
豪华房，配备 1 张特大床或 2 张单人床，可欣赏广场或花园景观
来自 100% 认证入住过我们酒店客人的评论发现更多
French Luxury in a beautiful city
291edwards Couples - 24/07/2021 经 TripAdvisor 认证的评论
I enjoyed the Sofitel in the middle of the Unique big Island. The staff is super friendly and go out of there way to make you stay a memorable one! The rooms are elegant and clean and we loved the ambiance of the terrace restaurant in the middle of the city… enjoyed everything about our stay
505leonb 23/10/2020 经 TripAdvisor 认证的评论
kindness, cleanliness,efficiency, warm welcome, perfetc staff, nice room, good breakfast excellent location, outstanding CONCIERGE, and warm congratulations to the very present lady director Mrs Funke . If i return to Strasbourg, only one hotel THE SOFITEL . thanks
Excellent Service from Staff Saved tthe Hotel
Prefer_Luxury Family - 10/01/2020 经 TripAdvisor 认证的评论
Room was horribly small, old and dark. We rented a suite and had a sofa bed for children to sleep in. Once sofa bed had been opened, there were hardly any room to walk or open your suitcases. It made the stay uncomfortable with the serious lack of space. During the night, there were weird clicking cracking noises coming from the air vents. With the hotel being so old, it did feel a little loud and creepy. The toilet was near the front door before living room, while the bathroom (only combination of shower/bathtub and sink) was all the way inside after the bedroom. What saved this hotel for us were the excellent staff and service. I think the girl who checked us in was Beatrice (I hope I remember her name correctly) - the one wearing glasses. She was very nice and welcoming. The bell boy who helped us was Laslo/Lazlo (not sure which version/how to spell it) and was extremely helpful and thoughtful. He even provided complimentary pretzels and bottled water for our journey to the next city when we checked out, after he helped with loading our suitcases into the car. I was informed by the staff that this is the first Sofitel in the world and while some people may prefer really old style rooms, we prefer something newer and more spacious as it really was difficult to walk around the room and quite impossible to open suitcases fully. If I have to rate on the room and comfort only, it would have been a 1-star. However like I said, the staff at this hotel were a gem. I have never felt being so welcomed at any of the other Sofitels or other 5 star hotels. Also, parking is very limited. We arrived late at the hotel, parking was already full and we had to park at a public carpark (about 10 - 15 minutes walk away). I heard from the pther guests checking in at rhe time also had the same issue. So leave your luggage at the hotel first if you have to park elsewhere. With room/comfort and parking - 1 point rating and staff/service & location - 5 points rating, technically overall rating for this hotel based on my experience should be 3 points. However as we left the hotel feeling positive and somewhat satisfied thanks to Beatrice and Laslo's caring nature, and comparing with services from other 4 and 5 star hotels (been travelling around Europe 5 weeks and stayed at around 20 hotels), I decided to be a little biased and added an extra point. Please renovate and we would like to return.
655katharin Friends getaway - 01/01/2020 经 TripAdvisor 认证的评论
We were staying in the Sofitel for just one night, unforutnately. It was a great experience, The room was very comfy and clean, the breakfast was excellent and the service malificent! We will come back, for sure!
Loved our Christmas stay!
SausalitoCamara Couples - 31/12/2019 经 TripAdvisor 认证的评论
We spent 6 nights here over Christmas and it was perfect! The location is ideal in that it literally one block off the main centre of town on Grande Ile so we were never more than a few minutes walk to Place Kleber, the Cathedral or Petit France. Being just off the main area meant it was a more quiet respite from the busy centre. The staff was unbelievably helpful at all turns and I would like to extend a profound thank to Gregorie the concierge who helped us with something every single day and also the bellman, Laszlo, who was assuring and helpful when our train back to CDG airport was cancelled due to the strike. Truly service above and beyond from both of these gentlemen. You definitely want to see make sure to the historic wine cellar in the hospital and see the video and astronomical clock demonstration....it is worth it and fascinating! (Buy your tickets for it ahead of time! and then get in the line no later than 11am. Make sure to get in the line for those that already have tickets rather those that still need to buy them (its not well marked). We took the train to Colmar on several days and used Uber to around between the crazy charming and fairy tale towns of Equisheim (tons of charm and lots of places to wine taste), Riquewihr, Kaysersberg. If you can get an appt at Domain Weinbach for a tasting, it is literally one of the BEST in that Alsatian Region but you can't just walk in....there Grand Crus will change how you think of Alsation wine (they are hard to find because the sign on the wall says Domaine Faller, not Domaine Weinbach as it is the family name).
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