斯特拉斯堡格兰特艾尔索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,084 评论

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4 place Saint Pierre le Jeune, 67000 斯特拉斯堡, 法国

描述

酒店其他优惠

  • 圣诞集市中的临时冰场

  • 您可以在"La Terrace Sofitel"快闪餐厅享用地中海美食

  • 内部花园面积 300 平方米（3229 平方英尺）

  • 研讨会场地拥有充足的自然采光，并且可以看到圣皮埃尔勒让教堂景观

  • 公交车站和停车场。专享停车场，提供代客泊车服务和电动汽车充电桩

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酒店位置

斯特拉斯堡格兰特艾尔索菲特酒店

4 place Saint Pierre le Jeune
67000 斯特拉斯堡
法国

GPS:48.585184, 7.746356

电话
传真 +33 3 88 15 49 99

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,084 评论

TripAdvisor 评级  4.0/5  2,121 评论

卓越奖 2024

Unforgettable hotel!

Tripadvisor 评级 5.0/5

annabE9397EU 商务住宿 - 经 TripAdvisor 认证的评论

Our stay at the hotel in Strasbourg was truly unforgettable. The cozy rooms, adorned with modern decor and offering stunning views of the city, made our experience exceptionally comfortable. The breakfasts were diverse and delicious, and the friendly staff were always ready to assist us with a smile.

Great stay in Strasbourg

Tripadvisor 评级 5.0/5

scottg922 经 TripAdvisor 认证的评论

Another great Sofitel stay, this time in Strasbourg. Hotel has the perfect location adjacent to everything, but not in the noisy crowded area. Beautiful terrace outside for dining. Breakfast had amazing variety and the omelets were outstanding. Dinner was amazing and even featured sole served table side. The bar had creative cocktails that were some of the best we ever had out. Rooms were always cleaned and stocked with water, coffee, etc. We never had to wait for our car as the valet was very prompt. The concierge team were very helpful for dining reservations and even planned a once in a lifetime wine tour through Alsace for us. Great service, food, and location! We plan to go back.

Thank you for sharing such a fantastic review following your stay at the Sofitel Strasbourg Grande Ile. We are thrilled to hear that your stay with us at Sofitel Strasbourg was memorable, and that you enjoyed everything from our prime location to the culinary experiences. It is wonderful to know the breakfast variety, tableside service at dinner, and our cocktail creations left such a positive impression. We are especially pleased that our team—valet, housekeeping, and concierge—helped make your stay seamless and enjoyable, including arranging a unique wine tour through Alsace. It was a pleasure having you with us, and we look forward to welcoming you back for more exceptional moments in Strasbourg. Merci beaucoup! Charlotte Guest Relations

Sofitel Strasbourg: Ordinary Charm Amidst Luxury Standards

Tripadvisor 评级 3.0/5

1010petite-c Couples - 经 TripAdvisor 认证的评论

Location: 13 minutes walk with luggage from the train station Room: our suite on 2/F, the layout is a bit outdated. Powder room is separated from the shower room. Has to run quite a long while for hot water. There’s only one mirror in the shower and one hanging bit high in the living. Power outlets are located on one side of the bed. Mini fridge cannot be opened that has to request unlock from the reception. Breakfast: €32 per person There’s no executive lounge or area for Accor platinum member. I guessed that’s we got a semi-bottle of house champagne and two bretzels 🥨

Beat up old rooms in a hotel that designates itself as 5 stars but should at most be 3.

Tripadvisor 评级 1.0/5

WanderingDad 经 TripAdvisor 认证的评论

Welcome to a worn-out past that claims to be 5 stars but should really be three at most. This hotel, which features photos of what appear to be clean, modern rooms actually doesn't have them. Once you pass the pleasant lobby and head upstairs, you will be greeted by an unpleasant odor permeating the hallways which lead to rooms that are in the same condition they were in 1970. The carpets are worn and dirty, the furniture is beat-up, the bathrooms have not been renovated other than to replace the shower heads. We booked a junior suite through Amex Travel's Hotel Collection, expecting a clean, modern room as appears in the photos. Instead, we were first sent to a beat-up suite with filthy carpeting and worn out furniture. The Hotel Collection program is supposed to include an upgrade "when available". The desk agent said nothing was available when she first sent us to the room. When I returned and refused the room, she said she would show me two other options - one was identical to the first room - the other was a larger suite in not much better condition, albeit more spacious. (The suite appears to be a poorly configured conglomeration of two rooms - although it did have a terrace). The agent then said that now an upgrade was available as there had been a cancellation and that we should take the larger suite. She said she work that out for us. Imagine our surprise when we returned to check out and was presented with a bill for an additional approximately $400. We refused to pay it and Amex is now investigating. The upgrade was part of the program, we should not have been charged for it. When I questioned the "5 star" rating, I was told "it is not based on the rooms, but on the service". Well, once in the room I had to call to report that the door to the suite did not lock and someone had to come from maintenance. We were traveling with our dog and the desk said they would send some items up for the dog which never arrived. I had to call three times to get those delivered. The fitness center had a cable weight machine which had a sign on it in French "out of service". Our power adapter broke so I asked the desk if they could loan us one. The same clerk looked through a box of electronic pieces, told me she did not have one for an iPhone, but would send someone to get some and that I should return the following day. When I did return, I was told by the clerk then present that no one went to get anything and that there were no such instructions. 5 stars, huh?

Great outdoor restaurant

Tripadvisor 评级 5.0/5

Ustaritz Couples - 经 TripAdvisor 认证的评论

This is really a review of the outdoor restaurant rather than the hotel!! Second time but this time had herself in tow! Beautiful setting in a small square with huge tree dominating an area where, this evening, some sort of event had attracted a large crowd with its energetic music. Far from being disruptive, it added to the atmosphere! The food and service is excellent and, comparatively to other venues on our trip throughout France, incredible value for its quality! We will never eat sea bream again as nowhere could match its quality, cooking, accompaniments or presentation - exquisite and thank you Madame Hostess for the strong recommendation! One tip - if your prices include service (but not the percentage), please do not put a specific area to add “tips” on your bill. Any chance of my leaving one (which could have been larger) is removed by this!

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其他网络用户评价我们的酒店

  • 619 评论 9.4/10 位置
  • 896 评论 5.2/10 房间
  • 1,209 评论 9.3/10 服务
  • 6 评论 9.5/10 上网
  • 418 评论 5.4/10 舒适度
  • 399 评论 4.8/10 氛围
  • 347 评论 8.3/10 早餐
  • 235 评论 4.9/10 设施

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