SOFITEL Kia Ora Moorea Beach Resort 5 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 3.881 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

+ 16 Serviços

Extras do hotel

  • Situado na mais bela praia de areia branca em Moorea

  • Fácil acesso, a apenas 5 min. do aeroporto de Temae (MOZ) e das docas de Vaiare

  • O restaurante "K", refeições gourmet por Marc Lintanf

  • O restaurante Pure com jantar no terraço exterior e espetáculos de dança durante a semana.

  • O melhor snorkeling da ilha, na lagoa protegida

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

SOFITEL Kia Ora Moorea Beach Resort

Moorea
BP 28
BP 28
98728 maharepa
french polynesia

Fax: (+689)40551200

Check-in desde as 14h00

Check-out até às 11h00

  • De avião

    PAPEETE FAAA A 17 km / 10 milhas - Transporte Pagante

  • De barco

    VAIARE A 4 km / 2,5 milhas

  • De helicóptero

    TEMAE A 2 km / 1,25 milhas

GPS:-17.501289, -149.764378

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar

As nossas opções de alojamento

Se desejar jantar na privacidade do seu bangaló, a nossa equipa de serviço de refeições no quarto serve-lhe a sua refeição no quarto com um vasto menu. Os nossos chefs estão aqui para satisfazer os seus desejos e o seu paladar.

VILLA LUXURY, 2 camas tamanho King, vista para o mar

  • Número máx. de pessoas: 6
  • Superfície: Desde 221 / 2379 sq ft
  • Vistas: Vista para a lagoa *

Sujeito a disponibilidade

  • Internet sem fios no quarto
  • Internet de alta velocidade
  • Roupão
  • Chinelos
  • Utensílios para chá/café(...)

Avaliações dos nossos clientes sobre o
SOFITEL Kia Ora Moorea Beach Resort

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.6/5

3.881 comentários

Classificação do TripAdvisor 4.5/5

3.944 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Very nice hotel, great over water room, food was okay

Nota Tripadvisor 4.0/5

Parttimetraveler24 20/09/2021 Avaliação com certificação TripAdvisor

From the moment we arrived, the hotel staff were very friendly, and accommodating. We got on the earliest ferry from Tahiti, and checked in around 7 am, with no issues. The over water bungalow was very clean and spacious, the weather and the water temperature was perfect. My favorite part in the hotel is the expansive lagoon with almost endless coral gardens, it’s almost like being dropped in an aquarium, countless varieties of fish to see, even saw a 6-7 ‘ black tipped shark minding his business and swing out to the break water!! Also while lounging on the beach, my wife and I saw whales breaching the shore on back to back days, incredible sight to see!! The only fault would be the food, not what we initially thought would be available, but none the less, an awesome experience, and based on this trip would prefer Moorea over Bora Bora.

Dear Parttimetraveler24, We are delighted to read that you had a great time with us and are pleased to receive your compliments of our property, staff and services. How lucky you were to see whales passing in front of the hotel! We hope you will keep this memory in your heart as well as your stay with us. We regret to read that you were not entirely satisfied with our food offer. We thank you for sharing your concerns which we have shared with our teams. Thank you for having chosen the Sofitel Kia Ora Moorea for your honeymoon. With best regards,

3 nights in Moorea

Nota Tripadvisor 5.0/5

JamesL6629 16/09/2021 Avaliação com certificação TripAdvisor

Overall it was a great stay in a beautiful location. The only reason for lower service rating was due to issue with replenishment of drinks in mini fridge in room and the way it was handled by front desk. A minor issue but one that shouldn't happen.

Dear James L, Thank you for your positive review of our hotel and we are delighted to hear that you enjoyed your stay with us. We apologize for the misunderstanding regarding the minibar. We do offer a free daily minibar refilling service with a selection of 2 beers, 2 soft drinks, 2 waters, however, this replenishment service is only carried out if the products in the minibar have been used. We will share your comments with our staff. We thank you for choosing the Sofitel Kia Ora Moorea Beach Resort. Best regards

Awesome resort in Moorea

Nota Tripadvisor 5.0/5

ArielZ28 01/08/2021 Avaliação com certificação TripAdvisor

We stayed for a week at the Sofitel resort in Moorea in a Garden View Bungalow. It was one of our best vacations--the resort is beautiful and has more than 1km of pristine beach, great snorkeling right there, free use of snorkeling gear and other water activities. The bungalow was very spacious and comfortable with all the amenities and a great veranda, grounds are beautiful and well maintained, excellent breakfast...highly recommend.

Dear ArielZ28, We thank you for sharing your comment with the Tripadvisor Community and us. We are pleased to read that you enjoyed your stay with us and all the facilities we offer. We hope to see you again very soon ! Best Regards,

WOULD RECOMMEND STAYING

Nota Tripadvisor 4.0/5

Sightseer161533 31/01/2020 Avaliação com certificação TripAdvisor

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Dear Sightseer161533, Thank you for your nice comment after your stay at the Sofitel Moorea Ia Ora Beach Resort. We are glad to read that you appreciate our bungalows and we are sorry for the wrong information you had concerning our clear kayaks but the nautical centre can proposed others water activities. Hope to welcome you again in our Resort Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora beach Resort

Great place to stay

Nota Tripadvisor 5.0/5

David E 28/01/2020 Avaliação com certificação TripAdvisor

Great location - easy to reach from both ferry terminal and airport. Lovely white sand beach with excellent snorkeling right off the beach (hotel loans snorkeling gear and other beach "toys"). We visited in off season and found it quiet and restful. Mostly couples but families were enjoying themselves as well. Best rate I found for overwater bungalow anywhere in islands (for our dates) and it was a lovely experience. Food is expensive (like everywhere on the islands) but they have great happy hour specials. Condition of property is not brand new, but definitely not run down. Phenomenal hotel staff!

Dear David E, We thank you for you kind message after your stay in the Sofitel Moorea Ia Ora Beach Resort. We are delighted that you appreciate our Resort and we wil share with our staff. We hope to have the pleasure to welcome you again. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Paraiso aquatico

Nota clientes Avis 4.5/5

Filipe Casais - 13/01/2020 Comentários confirmados de ALL

Apesar de não ter tido vista oceano, mas para a praia, toda a experiência no Sofitel foi boa. A preservação do recife e dos peixes é inexcedível, acompanhado com a simpatia e profissionalismo do staff. Desde os recepcionistas até quem cuida dos quartos ou trata do pequeno almoço demonstraram a qualidade que referem.

Exmo Senhor C., Agradecemos os seus comentários no seguimento da sua estada no Sofitel Moorea Ia Ora Beach Resort. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Disappointed

Nota Tripadvisor 3.0/5

aefisher2020 Couples - 06/01/2020 Avaliação com certificação TripAdvisor

The location of this hotel is excellent but it is badly run. Breakfast was totally disorganised and one evening we waited one hour to get a bottle of wine and three hours to complete the meal. Food was cold when it arrived. Management apologised.

Dear aefisher2020, Sorry for the delay of the answer. We thank you for your feed back after your stay at the Sofitel Moorea. We are sorry about the service you have had at the restaurant. Be assured that we will take your remarks carefully and we will share with the department in a way to improve the service to our guests. We hope you will give us another chance to welcome you in our Resort. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

6 out of 5!

Nota Tripadvisor 5.0/5

Allisha J Couples - 05/01/2020 Avaliação com certificação TripAdvisor

This resort was the BEST I have ever stayed!! The staff and service was next to none. Everyone was friendly and attentive! The bungalow was everything I hoped it would be! The place felt magical. The grounds were immaculate, and the food was actually the cheapest we had on the islands.

Dear Allisha J, A large mauruuru for your nice comment after your stay at the Sofitel Moorea. We are delighted that you enjoy your bungalow and the service offered by our staff. We hope to have the pleasure to welcome you in our Resort. Best wishes for 2020 ! Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Excelente!

Nota clientes Avis 5.0/5

Carolina Casais - 18/12/2019 Comentários confirmados de ALL

Maravillosa

Estimada Carolina U., Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Moorea Ia Ora Beach Resort. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort
Nota clientes Avis 4.0/5

Anónimo Casais - 03/10/2019 Comentários confirmados de ALL

Único ponto baixo, poucos garçons. Demora pra atendimento nos bares e restaurantes

Exmo Senhor G., Agradecemos os seus comentários no seguimento da sua estada no Sofitel Moorea Ia Ora Beach Resort. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Moorea Ia Ora Beach

Nota Tripadvisor 3.0/5

Ros M Couples - 26/09/2019 Avaliação com certificação TripAdvisor

The superior, horizon overwater bungalows are fabulous inside, I could not fault them. Beautiful room and bathroom very clean with private deck and steps straight into the lagoon. Two chairs but only one sun lounger unfortunately. Sadly the rest of the hotel does not match up to those rooms at all, it’s the opposite. The bar area had a grubby pub/nightclub feel, the plastic rattan chairs have sharp broken bits that pulled holes in my clothes. Service atrocious although some of the staff tried hard. One night we received the vegetables after we’d finished the meat/fish. Other guests were very inconsiderate, flying drones and speaking loudly on their phones on speaker phone ruining any peace that might have been. Apparently drones are banned so reception were not happy either but it happened a lot. Overall a busy place, over built up and not an idyllic romantic getaway I was hoping for. And by the way, to the assistant in the shop I think you’re in the wrong job- you are so rude and miserable you obviously hate tourists. Concierges thank you, very helpful. Breakfast crew thank you and mad egg chef don’t stop you’re great just the way you are. And thank you to our maid she kept our room 212 beautiful

Lua.de.mel na melhor praia de moorea

Nota clientes Avis 4.5/5

Ricardo C. Casais - 18/09/2019 Comentários confirmados de ALL

Ótima receção, melhor praia da ilha

Exmo Senhor C., Agradecemos os seus comentários no seguimento da sua estada no Sofitel Moorea Ia Ora Beach Resort. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Fantastic

Nota clientes Avis 4.5/5

Jorge C. Famílias - 02/09/2019 Comentários confirmados de ALL

Muito boa desde o primeiro momento até à despedida. Todos os colaboradores do resort são muito atenciosos e tentam fazer com que a nossa estadia seja a melhor possivel.

Exmo Senhor C., Agradecemos os seus comentários no seguimento da sua estada no Sofitel Moorea Ia Ora Beach Resort. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Great Snorkeling Poor Service

Nota Tripadvisor 2.0/5

Thomas6191 Couples - 21/05/2019 Avaliação com certificação TripAdvisor

While the snorkeling from the over water bungalows is great, the property is in need of serious maintenance. The service was a disappointment. Everything from forgetting drink orders to not having the food items listed on the menus. Long waits for just about everything.

Dear Thomas6191 Thank you for taking the time to share your remarks Please accept my sincerest apologies for your disappointment. I well note your comment and share with the department concerned, to improve the quality. Be assured your satisfaction is our priority. Hopefully you will give us another chance to offer you a magnifique experience. I remain at your entire disposal for your next visit in French Polynesia. Sincerely Anabelle VIGNON

Anniversary Celebration - Dream Accommodations

Nota Tripadvisor 5.0/5

945lgd Couples - 17/04/2019 Avaliação com certificação TripAdvisor

Beautiful room. Meticulous attention to detail . Breathtaking view. We walked into our bungalow and were astounded. We could not have asked for a more perfect reception. Fresh flowers decorated the entire bungalow and chilled champagne and fresh fruit awaited us. Best of all, our bungalow was surrounded by an array of colorful fish and coral in the beautiful blue waters and a breathtaking view of the beautiful blue sea and lush green mountains,

Dear 945lgd, Thank you for choosing Sofitel Moorea for your anniversary celebration. We are happy to read that you enjoy your stay and hope to welcome you again for another special occasion ! Warm regards, Anabelle Vignon General Manager

Nothing but disappointment after disappointment

Nota Tripadvisor 2.0/5

jessicabF7614SA Couples - 30/11/2018 Avaliação com certificação TripAdvisor

When we arrived to the property, we were greeted and seated in a hot room with the beverage dispenser empty and no cups for the espresso machine. We asked repeatedly for some water and cups for the espresso and this took them over 30 minutes to find. When someone FINALLY came to check us in, after waiting for about 45 minutes of waiting, we were told that our room was not ready and would not be ready for over an hour. We arrived an hour after the said check-in time.This room was booked for my honeymoon, almost a year in advance. I called when I booked and was "assured" by the staff that I was in the top room category and would be in an over water bungalow on the very end, with privacy. I told them if this cannot be guaranteed, then I will not book.We were not shown to our room, nor were we given a ride on the golf cart to get there. It seemed like we were inconveniencing the staff when we asked how to get to our room. When we got to our there, it was at the beginning of the row of bungalows. We immediately returned to the front desk and demanded to be put in the room category we paid for, and they told me that the resort was full and there was nothing they could do. They told me that I did not buy the highest room category, which I was assured by the staff upon booking that I did. They offered nothing to us for the inconvenience and disappointment.We unpacked and settled in only to find a broken shower, which could not be fixed during our stay. When we went out on the deck and got in the water, it had a max depth of maybe 2 feet, and that is being generous! This was a HUGE disappointment and made it basically pointless to have purchased this room category WHICH IS NOT CHEAP!!! $700+++ PER NIGHT!!We ate dinner the first night we were there at the restaurant on the property by the bar. The waitresses and bar staff are in absolutely no rush to take your order or to get your order to you. The pricing on the food is outrageous for what you get. The free breakfast was OK, the omelette maker was higher than a kite, but at least that was entertaining....Of the four nights we stayed there, only one night did they turn down our room. Their excuse was that something "valuable" must have been left out so they didn't provide the service. This is completely untrue, all money and jewelry was in the safe. If you do not speak French, you're basically not going to be put as a priority to be serviced.

Dear JessicabF7614SA, First of all, please accept my sincerest apologize, I am really disappointed to read your feedback and deeply sorry we did not provide you our well known quality of service. Please be assured we don’t welcome our guests on a such way. Your remarks are well noted and well understood, your comment was shared with the team in order to improve the experience of our guest. Regarding the room type, I believe it was a real failure in our communication with your agent. I am sorry we did not deliver you our promises of a Magnifique stay. I am hoping we may have another chance to show you how we care about our customers. I remain at your entire disposal, Sincerely Anabelle VIGNON General Manager

Sofitel Moorea

Nota Tripadvisor 5.0/5

tylercerone03 Couples - 09/07/2018 Avaliação com certificação TripAdvisor

We had an absolute blast on our honeymoon stay at the Sofitel. The staff was very friendly, personable and efficient. The service was the best we've experienced at any resort. We highly recommend staying here and it's located on a very nice lagoon. Best location on the island in our opinion.

Dear Guest, Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort. We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart. A big mauruuru !!!

Stunning spot

Nota Tripadvisor 4.0/5

Boxted48 Couples - 08/07/2018 Avaliação com certificação TripAdvisor

Lovely place with mostly lovely staff. Check in and breakfasts were frantic though with too few staff for the amount of people leading to long waits at check in and food running out at breakfast due to sheer volume of people and inadequate staff numbers to kepp the buffet stocked.

Iaorana and thank you for sharing your experience at Sofitel Moorea ! We were very delighted to host you and we look forward to welcome you back again ! You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. Mauruuru !

Shaun G

Nota Tripadvisor 5.0/5

Shaun G Couples - 12/06/2018 Avaliação com certificação TripAdvisor

A magical holiday destination with friendly staff to look after your every need.The food was excellent.The setting was beautiful.We will be back again next year.The resort can be reached by plane or by ferry;either route makes for a pleasant trip.

Your comment is just Magnifique ! Mauruuru Roa as we say in Tahitian ! We are so happy that you have been filled by our beautiful resort and by the quality of service of our wonderful Ambassadors. We are waiting for you next year ! We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart.

Good stay in front of a nice beach

Nota Tripadvisor 4.0/5

hkendi Couples - 07/01/2018 Avaliação com certificação TripAdvisor

I stayed 3 nights in a Garden View Bungalow No.430. The room is spacious and well decorated, but a little dated. The maintenance is done, but eyes on details need to be improved (curtains & sliding doors condition). The plus was the free refilling minibar and the ice machine close to the rooms. The beach in front of the hotel has clear calm water.

Iaorana and thank you for sharing your experience ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise. You can be sure that we will take your feedbacks in consideration in order to improve our guests experience. We hope to welcome you back soon ! Mauruuru !

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