Sofitel Kia Ora Moorea Beach Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 756

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Sofitel Kia Ora Moorea Beach Resort - Image 1
Sofitel Kia Ora Moorea Beach Resort - Image 2
Sofitel Kia Ora Moorea Beach Resort - Image 3
Sofitel Kia Ora Moorea Beach Resort - Image 4
TEAVARO, PO BOX 28, 98728 MAHAREPA, MOOREA, Polinezja Francuska

Opis

O hotelu

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, only fine dining restaurant of the island.

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

Nasze pokoje

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Lokalizacja hotelu

Sofitel Kia Ora Moorea Beach Resort

TEAVARO, PO BOX 28
98728 MAHAREPA, MOOREA
Polinezja Francuska

Pozycja GPS:-17.501289, -149.764378

Telefon
Faks +689 40 55 12 00

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 756

Ocena TripAdvisor  4.4/5  Liczba opinii: 4 521

Certyfikat Doskonałości 2025

Absolutely heartless and uncompassionate people

Ocena na stronie TripAdvisor 1.0/5

NBPK Opinia zatwierdzona w TripAdvisor

We had to cancel entire trip due to 2 emergencies - family member urgent cancer surgery + dog in critical care fighting for his life. I asked if we could get full refund, they said no, not without medical certificate. They didn't care about my dog, who is like my cild, and I can get medical certicafe for im now, but they wouldn't allow refund without med certificate for my sis . I understand but t is highly insensitive time to be asking for this when the she is grieving and in shock about the diagnosis, preparing for surgery. I asked if they could instead allow us to use payment as credit to rebook later. They kept repeating "our policy is very strict" over and over again. I also got palmed off from the person I was initially dealing with. They said ok we'll extend by 3 weeks. It felt like a slap in the face, they are essentially saying you have 3 weeks to recover, we don't care. They said they can only extend 3 weeks due to renovations in Jan, so i asked what is stopping them from offering extension after the resort reopens. They said because the accounting must be reconciled at the end of year. We are suffering and potentially going to lose our loved ones and the reason they can't help is because it's too hard for their accounting. Their only job is to say "our policy is very strict" and want a confirm that we will cancel. We had no choice and within seconds the charge came through. For such a big brand resort, they have the smallest of hearts, absolutely no compassion and only care about money. BTW Westin Bora Bora, on the other hand, offered to reschedule for 1 year without asking anything else or putting extra stress on us. The Westin has been incredibly compassionate and kind and I'll never forget it. I'll also NEVER forget the way Sofitel has handled us.

Thank you to all that looked after us.

Ocena na stronie TripAdvisor 5.0/5

Jacqui J Opinia zatwierdzona w TripAdvisor

Beautiful location, beautiful people. Had breakfast included buffet lots to choose from. Over the water bungalows are good size, best beds, mini bar restocked daily part of the package, soft drinks, water and beer. Definitely worth staying there. Food and drinks available through out the day.

Dear Jacqui J, Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed the beautiful location, our attentive staff, and the amenities provided in our overwater bungalows. It is wonderful to know that you appreciated the variety offered in our breakfast buffet and the convenience of the mini bar. We look forward to welcoming you back for another memorable stay. With warm regards,

To be avoided

Ocena na stronie TripAdvisor 1.0/5

Emma V Opinia zatwierdzona w TripAdvisor

This hotel is to be avoided. For the price, this hotel has nothing luxurious to offer. The rooms are getting very old and you can see it. The housekeeping doesn’t come everyday even with the sign on the door and when they come they take the dirty towels and don’t even replace them with new ones. Tried calling the reception for more than 30 minutes - nothing. And when you go see them there are not more helpful. The breakfast and the food is really really basic/ not good. The grounds are dirty with towels, trash etc The location is good but that’s about it. Please save your money and go somewhere else.

Dear W29630Xrmmav, Thank you sincerely for taking the time to share your feedback regarding your recent stay with us. Please accept our heartfelt apologies for not meeting your expectations and for the disappointment you experienced during your visit. We strive to deliver a luxurious and seamless experience to all our guests, and we are truly sorry to hear that your accommodations did not reflect this standard. The shortcomings in housekeeping are especially concerning, and we deeply regret any inconvenience this may have caused. Please rest assured that we will address these issues with our team to prevent such lapses from occurring again. We would also like to extend our apologies for the lack of responsiveness you felt from our reception team. This does not reflect the level of attentiveness we aim to provide, and your comments will be carefully reviewed as we continue to improve our service. Additionally, we are sorry that our dining options did not meet your expectations. Your feedback on the quality and variety of our food offerings is invaluable, and we will be discussing it thoroughly with our culinary team. The condition of our grounds is equally important to us, and we appreciate you bringing this to our attention. We genuinely regret that your experience fell short in several areas, and we are truly sorry for any disappointment or inconvenience caused. We hope you might reconsider and allow us the opportunity to restore your confidence in the future. With best regards,

Ocena klientów 5.0/5

Daniel A. M. Pary - Opinie potwierdzone ALL

Świetne miejsce piękne widoki

Szanowny Panie Danielu Andrzeju M., Dziękujemy za pozytywną opinię. Cieszymy się, że Pański pobyt w Sofitel Kia Ora Moorea Beach Resort był udany oraz że docenił Pan nasze piękne widoki. Z niecierpliwością czekamy na możliwość powitania Państwa ponownie. Z poważaniem, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Beautiful lagoon setting and lovely gardens, pale sandy beach.

Ocena na stronie TripAdvisor 4.0/5

Sue149 Opinia zatwierdzona w TripAdvisor

The hotel is set in gardens on the edge of a perfect lagoon. Our overwater bungalow (superior) was spacious, comfortable and like all had its own steps into the sea. Powerful shower. Focus on green, eco products and recycling. Huge breakfast buffet array with the restaurants looking out over the lagoon plus an adjacent bar which does snacks and small meals as an alternative to the main restaurant. Helpful staff, pearl shop and boutique. Some water activities available. Small issues e.g. wear and tear in some areas, broken toilet lock and our luggage was not delivered to the room as promised until we walked down and asked.

Dear Sue149, Thank you for your delightful feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the beautiful lagoon setting, the lush gardens, and the spacious comfort of your overwater bungalow. It is gratifying to know that our commitment to eco-friendly practices and our breakfast offerings met your expectations. We appreciate your observations regarding wear and tear in some areas and the delay in luggage delivery. While we strive to provide timely service, it is regrettable that we did not meet your expectations this time. Your comments have been duly noted and will be addressed with our team to enhance our guest experience in the future. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you back to Sofitel Kia Ora Moorea Beach Resort in the future. With best regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 507 Liczba opinii 9.1/10 Lokalizacja
  • 881 Liczba opinii 7.6/10 Pokój
  • 1 142 Liczba opinii 8/10 Obsługa
  • 585 Liczba opinii 9.2/10 Plaża
  • 275 Liczba opinii 8.8/10 Śniadanie
  • 182 Liczba opinii 5.2/10 Czystość
  • 81 Liczba opinii 5.9/10 Napoje
  • 79 Liczba opinii 4.8/10 basen

Zarządzane przez Trustyou

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.