ノボテルソロ 4 つ星

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JL.SLAMET RIYADI 272, Central Java, 57141 ソロ, インドネシア

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  • フィットネスセンター、スパ、ジェットバス、サウナ、ジャグジー

  • 無料の高速Wi-Fi全館完備

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ホテル所在地

ノボテルソロ

JL.SLAMET RIYADI 272, Central Java
57141 ソロ
インドネシア

GPS:-7.567917, 110.817139

電話番号
ファックス +62 271 724666

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

ANDRAWINA RESTAURANT

Cozy indoor and outdor dining space near the pool. Daily buffet breakfast of continental and Indonesian selection. Wide array of a la carte menu to please your taste buds. Both restaurant and room service open 24 hours.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  822 件のレビュー

トリップアドバイザーの評価  4.4/5  1,612 件のレビュー

A Comfortable 4-Night Stay in the Heart of Solo

トリップアドバイザーの評価 5.0/5

MiftahF トリップアドバイザー認証口コミ

We stayed at Novotel Solo for four nights to celebrate a birthday and the school holidays. The hotel’s primary advantage is its strategic location, which made it very convenient to reach the various sites on our itinerary. The check-in process was efficient; we arrived at 3 PM and were settled into our room within ten minutes. We also appreciated the upgrade from our reserved Executive Room to a Family Room. The hotel staff facilitated a thoughtful birthday surprise for my daughter with a cake, which was well-received and added a nice touch to our arrival. The room was spacious, comfortably accommodating a king bed and a single bed, and offered a clear view of the city from the top floor. The interior design features a 90s aesthetic combined with Javanese cultural elements, such as batik motifs and wayang mosaics on the ceiling. Even though our room faced the street, it remained clean and the noise insulation was effective. Regarding facilities, the hotel is well-equipped for families. My children enjoyed the kids' club and the pool area, which includes a dedicated children’s pool with slides. The breakfast buffet offered a consistent variety of choices, and we enjoyed the opportunity to try local items like Gudeg and Jamu. Overall, the staff was helpful and attentive throughout our stay. Given the location, value, and the standard of service, we would consider returning for future visits."

Highly Deceptive Advertising

トリップアドバイザーの評価 1.0/5

LHolland48 トリップアドバイザー認証口コミ

On the plus side, the front entry and foyer looks impressive. Unfortunately that is where it ends. Cons: Premier room - unlike any other Novotel hotel which advertises this, the 'club' lounge which after asking a nunber of staff, was supposedly open 5 - 7. We were told we had to leave at 6 owing to another event and only serves tea and coffee. Other beverages are extra (no alcohol available), and on leaving were escorted to the payment area. Rooms are smoking and non smoking. Breakfast which was terrible (maybe great for locals) was cold and unappetizing and had to be paid as an extra on checkout. Could not order room service as the phone did not work. Locked out of room as the 'safety' lock apparently engaged when we left the room. In no way a 4 star hotel and left a day early and checked into a true 5 star hotel, the Alila, Hyatt in Solo (exceptional) and well worth the additional money.

Dear L Holland, Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet your expectations and for any inconvenience you experienced. Your comments regarding our Premier Room facilities, breakfast service, and room amenities are greatly appreciated and have been shared with our management team for immediate review and improvement. Please rest assured that we are continuously working to enhance our guest experience and ensure our services are aligned with the high standards expected of Novotel. We regret that we fell short during your visit. We truly value your insights and hope we will have another opportunity to welcome you back in the future, so we can provide you with a more enjoyable and seamless stay. Warm regards, Ningrum Arupadhatu Assistant FO Manager

bad sleep quality

トリップアドバイザーの評価 3.0/5

bruno1234Brussels トリップアドバイザー認証口コミ

This could be a nice hotel if they would have soundproofed the rooms during the renovation. The front of the hotel is situated along a very busy major road, so all night long you get waked up every 10 or 15 minutes by cars or motorcycles driving by at high speed. Asking for a room at the back doesn't help because you can then 'enjoy' their karaoke nights. But what is worse of all is that every sunday at 5.45 pm hotel staff starts yelling in a megaphone right in front of your room. When you complain to reception hey say 'this is normal, there is an event every sunday morning'. Breakfast is nothing special, but apart from that and the noise in the rooms this could be a very nice hotel.

Dear Bruno, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri H Assistant Front Office Manager

Should be nicer

トリップアドバイザーの評価 3.0/5

Salma_Sch トリップアドバイザー認証口コミ

We've booked two suites for a night, we came pretty late about 4.30 pm but the room was not ready yet. The club access was a bit strange because they renovated the area and so it was change to the bar near the pool. But the menu they offer was just poor, drink was just a jar of tee and coffee. others must be additional cost. In the room the safety box was defect but as we back to the room it was functioning again. But there was mosquitos in the room, my daughter has several bites on her face. The hotel is also pretty crowdy. Maybe they have to adjust their standard a little bit.

Dear Salma S, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri Hastuti Assistant Front Office Manager

Enak

トリップアドバイザーの評価 5.0/5

Roving46953348679 トリップアドバイザー認証口コミ

The food is great, the staff is super friendly…we love it here Akan kembai lagi jika mengunjungi solo lagi …………………………..

Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Solo. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。