Novotel Dakar 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 331

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Opis

O hotelu

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

Nasze pokoje

Lokalizacja hotelu

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

Pozycja GPS:14.668828, -17.426773

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

La Calebasse

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 331

Ocena TripAdvisor  4.0/5  Liczba opinii: 963

Certyfikat Doskonałości 2023

Could do better

Ocena na stronie TripAdvisor 2.0/5

Navigator03692137840 Opinia zatwierdzona w TripAdvisor

I struggled because the aircon was not working properly throughout my visit. The first room I was given despite being non smoking had a bad smell of cigarettes. The sheets had stains on them too. Despite the issues the staff was friendly and helpful.

Dear Navigator03692137840, We apologize for the inconvenience you experienced with the air conditioning and room cleanliness. Your feedback is valuable, and we will address these issues promptly. We are glad you found our staff friendly and helpful. Best regards, Novotel Dakar

A Good Stay

Ocena na stronie TripAdvisor 5.0/5

Mohamed G Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I had an overall wonderful stay. I enjoyed an upgrade which exceeded my expectations. The suite was very clean and so was the entire hotel. The ocean view was beautiful, staff were warm and friendly, and the cuisine was great. The location of the hotel is central and close proximity to my areas of interest. Special thanks to Safietou at the reception for making my stay a good one.

Beautiful Stay

Ocena na stronie TripAdvisor 5.0/5

mohamedg247 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I had a beautiful stay thanks to the warm hospitality, upgrade with beautiful ocean view and exquisite cuisine. Special appreciation to Safietou for making my stay a special one

Rude and inelegant front desk employee (lady)

Ocena na stronie TripAdvisor 2.0/5

edalmann Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

On the date of my arrival (May 20, 2024, at 8am) the receptionist who attended to me was rude, rude, unavailable and very aggressive. She did not provide me with information regarding access to the room, she refused to insist on my payment via Visa credit card, she refused to clearly write her name so that I could report her bad behavior. The room I stayed in did not correspond to my reservation instructions through HRS (from the World Bank), it did not have a view of the sea or pool. The mattress was extremely soft, without comfort, which prevented me from sleeping well, I needed a more rigid/orthopedic mattress, as I was at work and it is very important to be able to rest well and wake up without back pain. It was not a pleasant experience at all.

Dear edalmann, We sincerely apologize for the unsatisfactory experience you encountered with our front desk employee. Providing exceptional customer service is our top priority, and we regret that we fell short during your check-in. Rest assured that we will address this issue internally to ensure it does not happen again. Regarding the room discrepancy and the mattress comfort, we understand the importance of a good night's sleep, especially during work trips. We will investigate the room assignment process to prevent such errors in the future. Your feedback is invaluable to us, and we will strive to improve based on your comments. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards Aby Myriam POUYE

A place to stay in Dakar

Ocena na stronie TripAdvisor 3.0/5

Roger B Opinia zatwierdzona w TripAdvisor

Well, there seems to be no relation to the price you pay versus what you get at this property. It never felt like a particularly good value to me, the rooms are a bit old and there seems to be nothing interesting aside from a small market that is particularly interesting nearby. The photos I see emphasize the food, which seemed acceptable to me, but no more. While I have no specific complaints about this hotel, I can't say that they tried particularly hard to make me want to come back either.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 95 Liczba opinii 9.1/10 Lokalizacja
  • 168 Liczba opinii 5.9/10 Pokój
  • 645 Liczba opinii 9/10 Obsługa
  • 18 Liczba opinii 8.9/10 Internet
  • 320 Liczba opinii 8.3/10 Jedzenie
  • 83 Liczba opinii 8/10 Śniadanie
  • 68 Liczba opinii 6.2/10 Czystość
  • 41 Liczba opinii 1.9/10 Dobra oferta cenowa

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