Novotel Dakar 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 267 件のレビュー

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説明

ホテルのその他の情報

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

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ホテル所在地

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

La Calebasse

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  267 件のレビュー

トリップアドバイザーの評価  3.9/5  966 件のレビュー

A Welcoming Stay in Dakar, Great Attention, Security and Amenities

トリップアドバイザーの評価 5.0/5

ToniT1079 トリップアドバイザー認証口コミ

Dear Toni T, We sincerely thank you for your positive feedback regarding your stay at Novotel Dakar. We are delighted to learn that our hotel was able to meet your expectations in terms of comfort, cleanliness, and services. Your appreciation of our varied breakfast buffet and our facilities, including the fitness room and the pool, is greatly valued. We also acknowledge your comment regarding the key to your room. We apologize for this inconvenience and are pleased that our team was able to resolve the issue promptly. We strive to maintain a high level of security and service, and your remarks regarding our staff are very encouraging. Finally, we thank you for mentioning the performances of the traditional musicians. This is part of the cultural experience we wish to offer our guests. We hope to have the pleasure of welcoming you again during your next visit to Dakar. Sincerely,

Could do better

トリップアドバイザーの評価 2.0/5

Navigator03692137840 トリップアドバイザー認証口コミ

Dear Navigator03692137840, We apologize for the inconvenience you experienced with the air conditioning and room cleanliness. Your feedback is valuable, and we will address these issues promptly. We are glad you found our staff friendly and helpful. Best regards, Novotel Dakar

A Good Stay

トリップアドバイザーの評価 5.0/5

Mohamed G ビジネス - トリップアドバイザー認証口コミ

Beautiful Stay

トリップアドバイザーの評価 5.0/5

mohamedg247 ビジネス - トリップアドバイザー認証口コミ

Rude and inelegant front desk employee (lady)

トリップアドバイザーの評価 2.0/5

edalmann ビジネス - トリップアドバイザー認証口コミ

Dear edalmann, We sincerely apologize for the unsatisfactory experience you encountered with our front desk employee. Providing exceptional customer service is our top priority, and we regret that we fell short during your check-in. Rest assured that we will address this issue internally to ensure it does not happen again. Regarding the room discrepancy and the mattress comfort, we understand the importance of a good night's sleep, especially during work trips. We will investigate the room assignment process to prevent such errors in the future. Your feedback is invaluable to us, and we will strive to improve based on your comments. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards Aby Myriam POUYE

との提携 TripAdvisor

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