Novotel Dakar 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 341 件のレビュー

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Novotel Dakar - Image 1
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Avenue Abdoulaye Fadiga, BP 2073, 18524 DAKAR, Senegal

説明

ホテルのその他の情報

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Our hotel is Safe Hotels certified, book with complete peace of mind!

当ホテルの客室

ホテル所在地

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

電話番号
ファックス +221 33 823 89 29

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

La Calebasse

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  341 件のレビュー

トリップアドバイザーの評価  4.0/5  962 件のレビュー

2023エクセレンス認証

Could do better

トリップアドバイザーの評価 2.0/5

Navigator03692137840 トリップアドバイザー認証口コミ

I struggled because the aircon was not working properly throughout my visit. The first room I was given despite being non smoking had a bad smell of cigarettes. The sheets had stains on them too. Despite the issues the staff was friendly and helpful.

Dear Navigator03692137840, We apologize for the inconvenience you experienced with the air conditioning and room cleanliness. Your feedback is valuable, and we will address these issues promptly. We are glad you found our staff friendly and helpful. Best regards, Novotel Dakar

A Good Stay

トリップアドバイザーの評価 5.0/5

Mohamed G ビジネス - トリップアドバイザー認証口コミ

I had an overall wonderful stay. I enjoyed an upgrade which exceeded my expectations. The suite was very clean and so was the entire hotel. The ocean view was beautiful, staff were warm and friendly, and the cuisine was great. The location of the hotel is central and close proximity to my areas of interest. Special thanks to Safietou at the reception for making my stay a good one.

Beautiful Stay

トリップアドバイザーの評価 5.0/5

mohamedg247 ビジネス - トリップアドバイザー認証口コミ

I had a beautiful stay thanks to the warm hospitality, upgrade with beautiful ocean view and exquisite cuisine. Special appreciation to Safietou for making my stay a special one

Rude and inelegant front desk employee (lady)

トリップアドバイザーの評価 2.0/5

edalmann ビジネス - トリップアドバイザー認証口コミ

On the date of my arrival (May 20, 2024, at 8am) the receptionist who attended to me was rude, rude, unavailable and very aggressive. She did not provide me with information regarding access to the room, she refused to insist on my payment via Visa credit card, she refused to clearly write her name so that I could report her bad behavior. The room I stayed in did not correspond to my reservation instructions through HRS (from the World Bank), it did not have a view of the sea or pool. The mattress was extremely soft, without comfort, which prevented me from sleeping well, I needed a more rigid/orthopedic mattress, as I was at work and it is very important to be able to rest well and wake up without back pain. It was not a pleasant experience at all.

Dear edalmann, We sincerely apologize for the unsatisfactory experience you encountered with our front desk employee. Providing exceptional customer service is our top priority, and we regret that we fell short during your check-in. Rest assured that we will address this issue internally to ensure it does not happen again. Regarding the room discrepancy and the mattress comfort, we understand the importance of a good night's sleep, especially during work trips. We will investigate the room assignment process to prevent such errors in the future. Your feedback is invaluable to us, and we will strive to improve based on your comments. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards Aby Myriam POUYE

A place to stay in Dakar

トリップアドバイザーの評価 3.0/5

Roger B トリップアドバイザー認証口コミ

Well, there seems to be no relation to the price you pay versus what you get at this property. It never felt like a particularly good value to me, the rooms are a bit old and there seems to be nothing interesting aside from a small market that is particularly interesting nearby. The photos I see emphasize the food, which seemed acceptable to me, but no more. While I have no specific complaints about this hotel, I can't say that they tried particularly hard to make me want to come back either.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 92 件のレビュー 8.6/10 ロケーション
  • 167 件のレビュー 5/10 客室
  • 672 件のレビュー 9.2/10 サービス
  • 18 件のレビュー 9/10 インターネット
  • 321 件のレビュー 8.4/10 料理
  • 84 件のレビュー 8.4/10 朝食
  • 65 件のレビュー 5.9/10 清潔さ
  • 42 件のレビュー 2.5/10 お値打ち度

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。