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Mercure Берлин Сити Запад 4 звезды

Примечание: отзывы клиентов 4.3/5 Отзывов: 1 532

сертифицированный отель ALLSAFE

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Номер 1

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Как это работает?
+ 23 Услуги

Особенности отеля

  • 119 комфортабельных номеров

  • 8 современных залов для рабочих встреч и мероприятий с естественным освещением на первом этаже

  • Уютный ресторан региональной кухни

  • Красивая и тихая терраса с открытым бассейном

  • Недалеко от остановок общественного транспорта, аэропорта BER и шоссе

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 15h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Прачечная
  • Обмен валюты
  • Носильщик
Развлечения и отдых
  • Бассейн с подогревом в помещении (рядом с)
  • Фитнес-центр (рядом с)
  • Оздоровительные процедуры
  • Открытый теннисный корт (рядом с)
  • Дорожка для пробежек (рядом с)
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 12
  • Заказ услуг печати/копирования

Расположение отеля

Mercure Берлин Сити Запад

Ohmstrasse 4-6
13629 берлин
германия

Телефон: +493038030

Факс: (+49)30/3819403

Заезд с 15h00

Выезд до 12h00

  • На самолете

    Flughafen BER На расстоянии 3 км / 1 миль

  • На поезде

    OSTBAHNHOF На расстоянии 15 км / 9,32 миль

  • На поезде

    SPANDAU На расстоянии 5 км / 3,11 миль

  • На поезде

    ZOOLOGISCHER GARTEN На расстоянии 7 км / 4,38 миль

GPS:52.536032, 13.273297

Наши номера

119 номеров отеля оборудованы кондиционером и бесплатным WIFI. Удобная кровать в номерах Privilege расположена в отдельной спальной зоне. По запросу мы предлагаем смежные номера для в просторном семейном номере, разделенном дверью на 2 смежные зоны. Ребенок до 12 лет может проживать в номере родителей бесплатно. Плата за проживание с животными в отеле Mercure Берлин Сити Запад составляет 15 евро за ночь.

Наши бары и рестораны

WEINLOUNGE

Тип кухни: Региональная кухня

The modern Weinlounge restaurant, which seats 40 people, is air-conditioned and open daily from 12 noon until 10.30pm. The restaurant serves regional specialties, which you can enjoy our on the terrace in summer.

WEINLOUNGE BAR

Бар Weinlounge — идеальное место, чтобы передохнуть после тяжелого дня, выпив бокал хорошего вина. Бар открыт с полудня до полуночи. Можно выйти на солнечную террасу.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 12

  • Максимальный размер: 330 м²

  • Максимальная вместимость: 24 человек

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Отзывы наших гостей о
Mercure Берлин Сити Запад

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.3/5

Отзывов: 1 532

Рейтинг TripAdvisor 4.0/5

Отзывов: 626

всё отлично, кроме температуры

Примечание: отзывы клиентов 4.0/5

С. Деловые путешественники - 10/03/2020 Проверенные отзывы - ALL

Давно присматривался к этому отелю, но чаще всего он оказывался дороже других вариантов, в этот раз 217 Евро за 2 ночи с завтраками решили в пользу этого отеля. Чрезвычайно удобно, если прилетаешь в Тегель, а наутро - однодневная поездка со ст. Берлин-Шпандау. Всё неплохо, но вот кондиционер на максимальной температуре нагревает номер как-то очень медленно (6 этаж, номер с балконом).

Dear Sergei G., thank you very much for being our guest and for taking the time to share the impressions of your stay with us. We appreciate your feedback and will discuss it as a team. We look forward to being your host again soon. Best regards, Stefanie Bobon - General Manager

Ridiculous fee added

Примечание: Tripadvisor 4.0/5

andywaw69 Solo travel - 05/11/2019 Реальные отзывы TripAdvisor

The hotel is right at the entrance to the U7 underground station, which is good. However, I find the policy of extra fees appaling. The room was fully booked upfront online and when checking out I was asked a weird question what the nature of my visit to Berlin was (!). Does anyone has the right to ask me about it? What if I do not answer this question? And as it turned out, "Holiday/private/leisure/visiting friends/sightseeing" are the answers which mean you will have to pay extra EUR 3,18 for nothing. Does a private trip mean that I use the room EUR 3,18 "more" than on a business trip? Does the hotel want to punish those on "private" trips and tell them "Do not come to visit Berlin or you must pay extra"??? Ridiculous policy. Not coming to Berlin, next time I will choose places where I am not punished because I am not on a business trip.

Dear Guest, thank you for the rating. We would like to make a comment on your point with the City Tax. This tax has been required by law since 2014 and applies to all major German cities. The city tax, or tourist tax, is always payable directly to the hotel if a guest travels privately. Furthermore, the amount is to be paid at the end of the month completely to the city of Berlin. Sincerely, Stefanie Bobon - General Manager

Not a charming place, close to the airport and good value.

Примечание: Tripadvisor 3.0/5

WooStockholm Friends getaway - 07/03/2019 Реальные отзывы TripAdvisor

The hotel is located close to the airport, very good when having an early flight. It is not a very charming place directly, our room was functional,it was proper. bed was averagely good. We found that staff were helpful. It is a good value.

Dear WooStockholm, thank you for your rating. I would like to pass on the positive feedback to our employees. Best regards Stefanie Bobon - General Manager.

OK - and that's it

Примечание: Tripadvisor 3.0/5

EkoAneta Business - 23/01/2019 Реальные отзывы TripAdvisor

There is no wardrobe in the room. No Polish language tv channel, although there are many Polish guests in Berlin. In the dining room the seats (not chairs) destroyed, rubbed, nastily stitched with thick threads, like in a subordinate bar in the suburbs. Very nice and professional service, the hotel clean, but the standard certainly differs from that which should be assured in a 4-star hotel. Location perfect for those who came for fairs.

Dear Aneta, thank you for your stay and taking the time to rate our hotel. We are very sorry that you have not been satisfied on your visit. Your comments are very important for us to offer our guests a perfect service at all times. I have talked to the departements concerned so they can improve those service areas. We look forward to see you again. Best regards Stefanie Bobon General Manager

Проездом в Берлине

Примечание: отзывы клиентов 4.0/5

И. Семьи - 03/01/2019 Проверенные отзывы - ALL

Спасибо огромное персоналу, который превзошёл все наши ожидания

Уважаемый И., большое спасибо за ваш визит и вашу высокую оценку. Мы с нетерпением ждем следующего раза. С наилучшими пожеланиями Стефани Бобон Генеральный менеджер

Convenient hotel to visit Siemens

Примечание: Tripadvisor 5.0/5

hannuFi Business - 30/10/2017 Реальные отзывы TripAdvisor

I was visiting Wernerwerk and this hotel across the road was perfect. Comfortable bed, good bar, excellent breakfast. Even the metro stop next to the hotel. What else business traveler need from a hotel!

Dear Hannu, thank you very much for this excellent feedback. Have a good day and see you in BERLIN!! Best regards Stefanie Bobon General Manager

Pleasant stay in Berlin

Примечание: Tripadvisor 4.0/5

Yan G Couples - 10/08/2015 Реальные отзывы TripAdvisor

Modern and clean Hôtel close to Berlin and Postam Excellent breakfast The swimming pool has not lot of sun and remains cool in Aygust Nice perssonel and shop arround open even late (until 22 pm) Easy to parck arround the hotel

Dear guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stefanie Bobon Resident Manager

Convenient for UBahn,clean,comfortable, great food.

Примечание: Tripadvisor 5.0/5

Judy S Couples - 16/05/2015 Реальные отзывы TripAdvisor

Great hotel! Great food!! Hot bread rolls at breakfast & a machine to squeeze oranges for fresh juice. Evening meal..took a while to come but I took photo it was presented so beautifully...jacket potato made into a swan with foil! Bit out of the way for sightseeing...but UBahn very close. On negative side: no tea/coffee making in room, however on checking out, receptionist said we could have had coffee FOC if we had asked. This was not mentioned in room. Staff very friendly & efficient.

close to the Tegel airport but far away from anything interesting in the city of Berlin.

Примечание: Tripadvisor 3.0/5

Zeljko1980 Business - 08/12/2014 Реальные отзывы TripAdvisor

Close to the Tegel airport but far away from anything interesting in the city of Berlin. Clean, decent size room. Nice breakfast But too expensive! 90 EUR for the room and extra 18 EUR for breakfast is too much for Berlin

Dated hotel

Примечание: Tripadvisor 3.0/5

Leonard H Couples - 22/07/2014 Реальные отзывы TripAdvisor

I recently stayed 2 nights at this hotel. The staff was very friendly. The lobby area was modern, however the room looked tired and dated. The tub and shower facility looked antiquated, the towels were worn. Bad smell came from floor drain.The interior of the room was dull. The pillows were flat and the cover for the bed too small to cover two people.

Stay in Berlin

Примечание: Tripadvisor 4.0/5

mmthampi Business - 21/07/2014 Реальные отзывы TripAdvisor

One of the good hotels around specially if you are working in Nokia/Siemens. Proximity to the U-bahn station is an added advantage. Staff is really helpful and always at your service. Breakfast is decent as well.

Surprisingly good

Примечание: Tripadvisor 4.0/5

Ilze R Business - 27/05/2014 Реальные отзывы TripAdvisor

It was our first stay in a mercure hotel and we were pleasantly surprised. The food and wine in the restaurant was excellent. Compliments to the chefs. We will definitely come back again. Hope to see you soon!

At a Good Location

Примечание: Tripadvisor 4.0/5

Ismailist Friends getaway - 22/05/2014 Реальные отзывы TripAdvisor

We were at berlin for a weekend trip. And this hotel covered all our expectations. Hotel is just a few steps to Underground Metro. Easy to go to the heart of Berlin. Very kind and helpful staff. Good Breakfast.

The necessary evil

Примечание: Tripadvisor 2.0/5

abenard Business - 17/06/2013 Реальные отзывы TripAdvisor

Let starts with the welcoming comity. Very charming while speaking correct English with a speedy process. Arrive at my room and it is next to the elevator… Being a road warrior for the last 25+ years, I asked if it was possible to move to a further room. The answer kind of surprised me from Mercure hotel employees, we do not know how to do that sir, better ask our manager on Monday and it is Friday PM… Where the hell is the manager…? Cleanliness: To put it simply, need repaint, need new carpet and especially to get rid of the stink that take you when you exit the elevator. The room looks clean but there is bad odors emanating from the WC. I had to maintain the door closed at all time to reduce the smell in the entire room even with the window open. Location: As I was on business at Siemens next door the location was perfect. It is not downtown, but there is still ambient city noise to be expected. Room: I’m not sure where to start… Apart of the WC smell, no soap or any amenity supplied before my 4th day, and the fact that they claim to have AC rooms that doesn't work. Service: I still liked the staff even if the WE staff could do a room transfer, or room service was kind of missing. No complains there. I've seen worst. Value: For the price, I wouldn't stay there again. I would rather take the underground for an hour and be downtown… Sleep quality: The bed was very comfortable. So no complains there. Conclusion: Stay at this hotel only if you need to and have no other choice. I really love Mercure hotel chain and I was stunt at looking into how this hotel just doesn't reach Mercure hotel standard but still was able to run under the banner. This will unfortunately force me to start looking into other visitor comments before booking again with this chain.

Sleeping quaility is OK but the service is bad

Примечание: Tripadvisor 3.0/5

sosonotgood Business - 09/04/2013 Реальные отзывы TripAdvisor

Although I made reservation with business package, wireless internet did not work at room. Front said "just sorry, but there are no problem" They did not let me know about breakfirst time, so I have to skip due to my early schedule. Only good thing is sleeping quaility.

Последние отзывы: 20

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