Novotel Valenciennes 4성

고객 평점 (ALL 평가) 4.3/5 764 리뷰

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호텔설명

호텔 추가 정보

  • Enclosed private car park equipped with a Tesla Supercharger

  • 200 m2 of adaptable lounges with natural light

  • La Balancelle brasserie within the hotel, open to everyone

  • Tree-lined park and summer terrace

  • Non-heated outdoor swimming pool open during the summer

숙박

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호텔 위치

Novotel Valenciennes

Rue de Maugre, Parc Activites l'Aerodrome
59220 ROUVIGNIES
France

GPS:50.337038, 3.454964

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

La Balancelle - Brasserie Maison

Come discover our brasserie, La Balancelle, with a menu of simple high-quality gourmet cuisine inspired by local recipes and a friendly, relaxed atmosphere. Everyone meets there, so we hope to see you soon!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  764 리뷰

TripAdvisor 평가  3.5/5  509 리뷰

Needs entire revamp

트립어드바이저 평점 1.0/5

Charlotterose2308 가족 - TripAdvisor 인증 리뷰

We stayed here enroute to Disneyland Paris from UK with a 3 year old. We booked due to good experiences with Novotel Hotels before - sadly this one did not live up to expectations! The room we stayed in the ground floor, opposite the car park. It was incredibly dated and dirty. The toilet smelled of urine and hadn’t been cleaned adequately. The sofa was ripped and covered with a smelly old blanket. The walls are all artex and painted dark red (the photos are very deceiving). There was nowhere nearby to eat. The breakfast was extremely limited (continental) and one poor lady working (doing the best she could!). Lots of food had run out (toast, jam etc). The man on reception was very kind, but sadly the state of the hotel really let the staff down. This desperately needs an entire revamp. I definitely would not stay here again.

Madame, Thank you for taking the time to write to us following your stay at the Novotel Valenciennes. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincere apologies. We have taken note of all of your comments and apologize for the inconvenience caused. I hope you will give us the opportunity to regain your trust during a future visit. Please do not hesitate to contact me directly. Best regards, Amaury S. Accommodation manager Novotel Valenciennes

친절하고 기분 좋은 숙박

고객 평점 4.5/5

H. 가족 - 전체(All) 통지 확인

고속도로에서 아주 가까운 곳으로 주변에 다른 시설이 없는게 장점이지만 단점일수도 있겠습니다. 저녁은 호텔에서 먹었는데 상당히 만족스러웠습니다. 객실은 깨끗하고 화장실에 곰팡이도 없고 배수도 아주 잘 돼요. 수영장이 보이는 방에 묵었는데 전망이 좋더라고요. 아주 만족스러운 숙박이었습니다.

Mr H. YOUNGPIL Toutes l'équipe du Novotel Valenciennes vous remercie pour votre commentaire. Sachez que nous mettons tous en œuvre pour satisfaire nos clients. En espérant vous recevoir très bientôt dans notre établissement. Bonne journée. Aurore Novotel Valenciennes

It’s our 3rd time, for this one for the week of Christmas 2023, and it has been the best experience so far!

트립어드바이저 평점 5.0/5

522vanyad Couples - TripAdvisor 인증 리뷰

A special thank you to Amaury S. for his amazing hosting management and kindness, thank you to Aurore for her creative skills in our room and for her service and kindness. Gwenn, Abdel and the whole team are simply very attentive and kind. Our room was very nice and fresh, the breakfast: various and delicious, the lobby and the dining area: very stylish and pleasant. We will come back for sure :) Vanya DD & Francois D

Dear Sir, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

Odd hotel.

트립어드바이저 평점 1.0/5

pete f TripAdvisor 인증 리뷰

Over the friendliest possible feedback that the food was (the steak) was not of the highest quality, or, properly prepared (tough as a boot); the night Concierge threw her toys out of the pram and stormed into the most bizarre reaction in front of everyone . Just surreal.

good place to stop

트립어드바이저 평점 4.0/5

dorotaraeside Solo travel - TripAdvisor 인증 리뷰

Great location - close to motorway and 10 min drive to a shopping centre with petrol station 24/24 good choice of food for breakfast, an amazing staff and very helpful - lady at the reception desk who wanted practise her English - super star. Unfortunately, the air condition didn't work in the room

Dear Madam, It is with great pleasure that we receive your compliments. We will not fail to share your opinions with our teams. Your satisfaction is the greatest reward for our staff who invest daily to offer you impeccable service. We hope to have the pleasure of welcoming you again very soon. Sincerely, Amaury S. Accommodation Manager Novotel Valenciennes

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 166 리뷰 8.9/10 위치
  • 373 리뷰 5.8/10 객실
  • 433 리뷰 9.1/10 서비스
  • 6 리뷰 9/10 인터넷 가격
  • 163 리뷰 7/10 조식
  • 146 리뷰 5.3/10 분위기
  • 123 리뷰 5.8/10 청결도

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