Novotel Toulouse Purpan Airport 4성

고객 평점 (ALL 평가) 4.4/5 1,109 리뷰

Novotel Toulouse Purpan Airport - Image 1
Novotel Toulouse Purpan Airport - Image 2
Novotel Toulouse Purpan Airport - Image 3
Novotel Toulouse Purpan Airport - Image 4

호텔설명

호텔 추가 정보

  • Fast electric charging stations (for a fee)

  • Fitness room open from 6 am to 10 pm

  • Meeting facilities for up to 220 people

  • Car park with 200 spaces (free of charge)

  • Paid shuttle from 7:00 am to 6 pm

숙박

호텔 위치

Novotel Toulouse Purpan Airport

23 Impasse de Maubec
31300 TOULOUSE
France

GPS:43.605646, 1.39897

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMETBAR

Our N Cafe restaurant offers the finest in traditional French cuisine. In summer, our Chef heads outdoors to grill his a la plancha dishes right before your very eyes. Live entertainment and theme nights all year round.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,109 리뷰

TripAdvisor 평가  4.0/5  854 리뷰

Very nice

트립어드바이저 평점 4.0/5

Stephane31410 Couples - TripAdvisor 인증 리뷰

Very pleasant stay , staff very nice and helpful. Definitely will come back when in Toulouse. Simple but good breakfast , room clean , and the location of the hotel is very good to reach the town center and very close from the airport !!! Quiet and clean !!!!

Worst stay ever in 20 years travel

트립어드바이저 평점 1.0/5

Schoutjoon 가족 - TripAdvisor 인증 리뷰

Will never stay at an Accor group hotel again if possible. Stayed in plenty of Accor group hotels outside of France (Cambodia/Thailand/Philippines/Germany/Belgium and so on) but will never stay in one of their hotels again. Pre authorization amount is ridiculous if you spend more than 3 weeks in France in Accor group hotels although the room has been paid in advance and is not refundable. Airco not working when outside temperature is above 35 degrees Celsisus, and plenty of other negative aspects too.

Do not stay here

트립어드바이저 평점 1.0/5

johnhT3179RX Couples - TripAdvisor 인증 리뷰

ogle Firstly, upon arrival and check in, we were told that we had not booked breakfast, we had. I had to show my confirmation and was told that it has miraculously just shown up. We booked a non smoking room and were given the keys. When we entered the room it was apparent that someone had indeed been smoking. I reported it to reception and we had to move to a different room. The quality of clean in this room left a lot to be desired , but we had driven for 9 hours and just needed to eat and sleep , so we let it go. Having booked what we thought was a decent room , that advertised bathrobes, sippers and a mini bar, the room had none of these. Having decided on a quick meal, we went to the restaurant and saw a table with a meal of burger and fries , to be honest, not my usual choice but it looked good and would be quick. The waitress arrived and I placed my order, to be told no, it was a child’s meal. I said I was happy to pay the difference. It didn’t get me anywhere, so we ordered a club sandwich and fries. It arrived 25 minutes later, was cold, soggy and was extremely unsatisfying. We left half and went to bed. We had decided that we would not complain at the hotel but would write a letter when we returned home. The receptionist asked upon checkout if everything was ok, I said no but we would be writing to the hotel management. He persisted, so I told him. He kindly credited the breakfast but said that his manager would telephone me to discuss everything, 4 days later we still await the call. This hotel is supposed to be a 4 star hotel. It most definitely is not. I will be posting this review on google to warn everyone off. I understand Covid has had a massive affect on hotels and I am always eager to support them and give excellent reviews , when deserved. However Covid cannot be blamed for what was a disaster of a hotel, with many many issues. I could slightly forgive all this if it was a cheap b&b but as a 4 star charging 149 euros plus 16.50 euros pp for breakfast it was unforgivable. We travel Europe in normal times extensively and it goes without saying we will never use this hotel or group again.

Take a juice pack for your phone, charging very temperamental

트립어드바이저 평점 2.0/5

Ajay1205 비즈니스 - TripAdvisor 인증 리뷰

Spent a couple of nights here, one recurring theme here is the difficulty in charging devices from the electrical sockets in your room. Sometimes it works for a short period of time, sometimes it doesn’t, no matter which plug you use in your room. It can take an entire night to charge a device. Ridiculous. I’ve experienced it on a previous trip & thought it was my charging cable but both myself and a colleague in a separate room confirmed once again it’s actually the hotel. Take a juice pack if having a charged phone is important to you.

Dear guest, Thank you for your review. I'm sorry for the inconvenience. nobody talked to me about this problem. I will check with technical service. Best regards Céline Congé General Manager

Outstanding Service in unprecedented circumstances

트립어드바이저 평점 5.0/5

peterkennedyuk Couples - TripAdvisor 인증 리뷰

I cannot speak too highly of the management and senior staff of this hotel. My wife and I left our car in the hotel car park when we went on vacation in USA. Because of Covid-19 the hotel had to close down before our return and, in addition, our return was delayed by over 2 months because of the virus and the cancellation of flights. The hotel was still closed down when we eventually returned. As soon as the hotel management under the leadership of Mme Céline CONGE realized that the hotel had to close and that our car was locked up in its car park the Manager of Accommodations, Laetitia PEYRE de LESCURE immediately contacted us by e-mail. She told us not to worry and that they would take good care of our car until our return …. even though the hotel would be closed. In USA we endured 5 cancellations of our return flights. We kept in close contact with the accommodations manager who was an absolute angel, and she continually expressed empathy and constantly reassured us not to worry. As our return approached, the Restaurant Manager Kim TRUONG checked the car tyres, reconnected and recharged the car battery. This was a great burden off our minds. When we returned over 2 month’s late all we had to do after our stressful Covid-19 experience was to phone the Hotel Manager who arranged for us to have access to our car. I have never come across such amazing customer service in my many years of travelling. We have stayed at Novotel many times and have always found pleasant staff. In addition, this is a really great hotel with an airport shuttle service, and I cannot recommend it enough.

Dear Peter, Thank you so much for your review :) We will be very pleased to welcome you again in better circumstances ! Kind regards Céline Congé General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 207 리뷰 9.2/10 위치
  • 384 리뷰 7.6/10 객실
  • 601 리뷰 9.6/10 서비스
  • 6 리뷰 10/10 인터넷 가격
  • 210 리뷰 8.4/10 레스토랑
  • 200 리뷰 8.5/10 조식
  • 169 리뷰 8.2/10 청결도
  • 158 리뷰 4.2/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

Toulouse 지역 모든 호텔