勒芒诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 885 评论

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描述

酒店其他优惠

  • 露台和温水游泳池位于园景公园中心

  • 可欣赏花园、泳池和河流景观的餐厅

  • 5 间会议室,适合举办 10 至 150 人的商务研讨会。

  • 所有客房均安装谷歌电视棒,可以分享您智能手机上的节目。

  • 靠近 Zoo de la Flèche 动物园

我们的客房

酒店位置

勒芒诺富特酒店

Bords de L'huisne, Boulevard Robert Schuman
72100 勒芒
法国

GPS:47.990715, 0.231485

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LA CHICANE - BRASSERIE MAISON

您可以随时享用喜欢的美食。简单、健康、美味的菜肴。全天随时提供餐饮服务,满足您的美食需求。您可以在餐厅、露台、酒吧、或客房内享用美食,尽享美好时光。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  885 评论

TripAdvisor 评级  3.6/5  866 评论

Ok if the price is right

Tripadvisor 评级 3.0/5

SteveC_and_family 经 TripAdvisor 认证的评论

One night stop at an attractive price for this mid scale hotel. Hotel decor is dated with some noticeable stains on the room carpet but basic fittings and bathroom are ok. Staff friendly and a good night’s sleep

Hello, Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our friendly staff and the good night's sleep. We take note of your comments regarding the decor and cleanliness, as we continuously strive to enhance our guests' experiences. Best regards, Mara DESCHAMPS Director

Won't return here

Tripadvisor 评级 1.0/5

Kim D 经 TripAdvisor 认证的评论

After 12hrs travelling we were relieved to get to our hotel for the evening and figured it'd be best to stay there for dinner rather than venture out. There was no understanding of my sisters GF allergies so she ended up with a very small piece of salmon and nothing else as there was no alternative for the sides she could not have. I ordered the chicken tenders which were so overdone and dry you couldn't eat them. We decided to have a drink at the bar and left majority of our meals but when getting there, there were 4 members of staff stood behind the bar and not one acknowledged us even when we said excuse me to get their attention. All in all we found them to be extremely rude and left earlier than intended the next day.

Hello, Thank you for taking the time to share your experience. We are truly sorry to read about the difficulties you encountered during your stay, especially regarding the lack of consideration for your sister’s allergies and the disappointing quality of your meal. Please accept our sincere apologies, as this does not reflect the standards of service we strive to provide. We are also sorry for the impression left at the bar. Your feedback will be shared with our team so that such situations do not happen again, particularly regarding attentiveness and allergy management, which are very important to us. We hope you will give us another chance to provide you with a much better experience in the future. Kind regards, Mara DESCHAMPS General manager

Avoid

Tripadvisor 评级 1.0/5

sarah B 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel room was dirty and worn out. Chairs and carpet heavily stained with I don’t know what. Room smelt of smoke . Toilet seat stained brown and orange . The room was absolutely freezing even though we set the heating to high . It was so cold we slept in our clothes and left the hotel at 4am . Avoid

Hi, We're truly sorry to read about your experience and sincerely apologize for the discomfort you encountered. Please know that this is far from the standard of quality and cleanliness we strive to maintain. Our hotel is entirely non-smoking, and our teams are trained to act quickly when a room does not meet expectations — including addressing issues with cleanliness, temperature control, and maintenance. We take your feedback very seriously and will immediately pass it along to the relevant departments to ensure corrective actions are taken. We hope you’ll give us another opportunity in the future to provide the level of comfort and service you deserve. Have a nice day, Mara DESCHAMPS General Manager

CHECK YOUR BILL !!!

Tripadvisor 评级 1.0/5

Rachel M 经 TripAdvisor 认证的评论

We travelled via this hotel from France to Uk, so seven days apart. On the first occasion we asked for a wine list as the staff struggled to communicate wines and price ( in French ) their Chablis is hugely overpriced at 50€ a bottle… but they were unsure of other prices. We communicated this to the management. On our second visit after the same unclear answer to what wine do you have, we ordered the same wine we had paid 29 € previously only to be told it was also 50 € because it contained six glasses @11euros each 🤨 fortunately I have enough French to challenge this - showing our bill from 7 days prior. We also challenged the coffees we had not had 😬 CHECK YOUR BILL AND ASK FOR PRINT OUT . Staff are muddled and there is no attention to detail. Prices seem to be arbitrary and if you do not speak French you could well be in for a nasty shock. Oh and food is mediocre and very overpriced 🙄

Dear Rachel, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Enjoyable stay

Tripadvisor 评级 4.0/5

Q5043JGpaul 经 TripAdvisor 认证的评论

OK the hotel doesn't look that amazing from the outside, but inside it is pleasant and welcoming. It has some quirks, for instance no actual reception desk so I asked someone who was studiously working on a laptop and it turned out they were checking people in! Also the 2 person lift is unusual in a family hotel! But, we found the rooms comfortable, even though we had some noisy kids staying in the room opposite. The restaurant was very good, good service, interesting menu. Bar was very good with a good selection of drinks, cocktails etc. The pool was excellent, we enjoyed using the pool and had a few drinks outside by the pool which was pleasant.. Breakfast was excellent, we enjoyed that. Staff were mostly very pleasant, all in all a nice stay that I would definitely consider again when in the area

Hello Sir, Thank you very much for your review of our establishment. We are delighted that you enjoyed your stay. We hope to welcome you again very soon and wish you a good day,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 212 评论 7.7/10 位置
  • 605 评论 5.3/10 房间
  • 587 评论 8.1/10 服务
  • 17 评论 5.9/10 上网
  • 354 评论 5.4/10 食物
  • 253 评论 4.3/10 清洁度
  • 236 评论 7.2/10 早餐
  • 221 评论 4.8/10 氛围

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