Novotel Mâcon Nord - Porte de Bourgogne 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 1,450 件のレビュー

Novotel Mâcon Nord - Porte de Bourgogne - Image 1
Novotel Mâcon Nord - Porte de Bourgogne - Image 2
Novotel Mâcon Nord - Porte de Bourgogne - Image 3
Novotel Mâcon Nord - Porte de Bourgogne - Image 4

説明

ホテルのその他の情報

  • The hotel is certified Green Key

  • 10 minutes from downtown Mâcon

  • Outdoor swimming pool, swing and slide in the 10-acre garden

  • Bar and restaurant with terrace, French cuisine

  • Certified Accueil Vélo: close to the Voie Bleue via Bacon

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ホテル所在地

Novotel Mâcon Nord - Porte de Bourgogne

420 Route de saint-Martin
71000 SENNECE-LES-MACON
France

GPS:46.36623, 4.842243

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Chez MIMI brasserie maison

Experience a brasserie-style meal at our restaurant. In the summer, the room opens out onto the terrace, with views of the garden and pool that add a real vacation flavor. Savor every minute!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  1,450 件のレビュー

トリップアドバイザーの評価  3.3/5  1,104 件のレビュー

Disappointing

トリップアドバイザーの評価 3.0/5

sueblue5 Couples - トリップアドバイザー認証口コミ

I stayed at this hotel many years ago and my recollection was it was very good. This time I was disappointed. The room was ok. Drink making facilities but no milk. The restaurant menu was also disappointing. I had a burger which was extremely dry. The fries were extra. The breakfast experience was better but the buffet wasn’t refilled quickly enough and the sausages were overcooked and the fruit had seen better days! . I appreciate it was a busy night but the staff all looked stressed and the service left a lot to be desired. It wasn’t just a place to put your head down like Ibis Budget but was reasonably expensive. I am writing this having last night stopped in Novotel Tinquex which was a different class and I would have expected both to have been a similar standard.

Disappointing.

トリップアドバイザーの評価 3.0/5

wilsoan トリップアドバイザー認証口コミ

This is not a four star hotel - it should have three stars at most. It does not have a lift, and does not have a safe or fridge in the room. The fixtures and furnishings are outdated and not all TV channels worked. The dining room had open buffets at dinner and breakfast but allowed several dogs in the room. The dinner buffet was good, but the breakfast was very limited and the scrambled eggs were stone cold.

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Mâcon Nord Autoroute du Soleil. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Cordialement. Prisca

Tired hotel.

トリップアドバイザーの評価 2.0/5

Clare H ファミリー - トリップアドバイザー認証口コミ

Good location for breaking up the journey to the ski slopes, but that's all! One pillow per person, toilet didn't flush. Get up early if you want warm food....one bowl of scrambled eggs for a full restaurant! Asked reception to organise a taxi....just gave us a number to call. This hotel is tired and in need of immediate refreshment and modernisation. We first came here 20 years ago, and it hasnt changed at all. Staff were polite, pleasant, and hard working, but there is little else to recommend this hotel.

Dear Clare H, Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are happy of your satisfaction about our team. We are sorry that your stay did not fully meet your expectations. Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards,

Do not stay it’s horrific

トリップアドバイザーの評価 1.0/5

Alex J トリップアドバイザー認証口コミ

This hotel was the worst hotel I have ever stayed in my life - soooooo aweful. Ceiling in bathroom falling down nearly hit me on head (and it was metal). Outdated decor by 40 years. Smelt unclean and place knackered. Changed room to another hell hole. Sons bed was broken and when I needed toilet before departure toilet was broke - plug sockets unsafe and didn’t work and had to take items off charge overnight incase of fire. I felt dizzy next day after waking up looking at penal dashed ceiling. cobwebs from ceiling in bar and beer €8goddamn50 - I went to complain and staff couldn’t care less they had my €160 which was €150 too much - I wouldn’t rate 1 but that’s the minimum

Dear alexj04624KR, We are sorry that everything did not meet your expectations. We have taken good note of your comments. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. The reception is present 24/7. If you have any further queries please do not hesitate to contact us. Best Regards

Find an alternative

トリップアドバイザーの評価 1.0/5

earnshaw58 Solo travel - トリップアドバイザー認証口コミ

This hotel should not be called a Novotel. It’s an Ibis surely? Furniture is out of date, there are water leaks in the bathrooms, the toilets are soiled, the staff are over-worked and too few, and the carpets are dirty. Food in the so-called Brasserie is mediocre at best. The Tripadvisor reviews (numerous) over the years tell the story of poor Accor management and under investment in this hotel. It is probably profitable because it is mid way to the south. But best advice would be to avoid it and go elsewhere!

Dear earnshaw58, Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are sorry that your stay did not fully meet your expectations. Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards,

との提携 TripAdvisor

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