里昂布隆会展中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,272 评论

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里昂布隆会展中心诺富特酒店 - Image 1
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260 Avenue Jean Monnet, 69500 布隆, 法国

描述

酒店其他优惠

  • 免费进入我们的夏季室外泳池、法式球场和游乐园

  • 免费安全的停车场、带超级充电桩的 Electra 充电站

  • Gourmet Bron 餐厅带宽敞的阳光露台

  • 餐厅在夏日周末从下午 6 点开始营业

  • 安全无忧的免费私人停车场

我们的客房

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酒店位置

里昂布隆会展中心诺富特酒店

260 Avenue Jean Monnet
69500 布隆
法国

GPS:45.72512, 4.929742

电话
传真 +33 4 72 15 09 09

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

GOURMET BRON - BRASSERIE MAISON

对传统法式小酒馆的现代诠释。我们的餐厅每时每刻都充满着活力，设有开放式厨房，在轻松的环境中为您提供简单可口、具有当地特色的高品质美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,272 评论

TripAdvisor 评级  3.5/5  1,178 评论

Hotel good for kids, resto bad

Tripadvisor 评级 3.0/5

MariaM1337PK 经 TripAdvisor 认证的评论

The hotel is a bit dated (especially the rooms) for novotel standards - not comparable to others i have seen. Having said that, the kids had a blast in the pool, with the games and books provided, they loved it. We also slept well. Big downside: the food in the restaurant was completely overprized and not good, the drinks highly too expensive.

Hello, Thank you for taking the time to share your experience at our hotel. We are delighted to know that your children particularly enjoyed the swimming pool as well as the games and books made available to them. We would also like to emphasize that we attach great importance to your comfort and your sleep. We have taken note of your comments regarding the condition of the rooms and the prices of our restaurant. We understand that these points may have affected your stay and we are sorry. Rest assured that your comments will be forwarded to the teams concerned for a reassessment and to help us improve our offer. Thank you again for your observations and for your stay with us. We hope to have the opportunity to welcome you again and offer you an experience that meets your expectations. Kind regards, Mathieu, Accommodation Manager

客户意见评级 2.5/5

Weiguo M. 商务住宿 - 所有已确认评论

酒店尘螨较多，我1年多没发作的鼻炎又发作了，这么贵的价格连瓶水都没有提供，书桌没有插头，办公不方便，台灯亮度也不够

The 3rd and 4th stars are bogus...

Tripadvisor 评级 2.0/5

Fonzie2K 经 TripAdvisor 认证的评论

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

Dear Fonzie, Thank you for taking the time to write to us following your stay I am sorry that the service and delivery did not meet your expectations. We take into account the few remarks mentioned. We thank you for your comments and hope to regain your confidence on a future visit. Good day, Eva N Reception Manager

Good value, great atmosphere.

Tripadvisor 评级 4.0/5

Kitson1974 家庭住宿 - 经 TripAdvisor 认证的评论

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

Tripadvisor 评级 1.0/5

foxycoppull 商务住宿 - 经 TripAdvisor 认证的评论

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

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其他网络用户评价我们的酒店

  • 245 评论 8.3/10 位置
  • 739 评论 5.8/10 房间
  • 690 评论 8.6/10 服务
  • 7 评论 6.8/10 上网
  • 370 评论 5.3/10 舒适度
  • 326 评论 7.7/10 早餐
  • 268 评论 6.1/10 清洁度

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