Novotel Lyon Bron Meeting & Events 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 272

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Novotel Lyon Bron Meeting & Events - Image 1
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260 Avenue Jean Monnet, 69500 BRON, Francja

Opis

O hotelu

  • Bezpłatny dostęp do letniego odkrytego basenu, kortu do gry w petanque i placów zabaw

  • Bezpłatny i bezpieczny parking, stacje ładowania pojazdów EV Electra z superładowarkami

  • Restauracja Gourmet Bron z dużym, słonecznym tarasem

  • W letnie weekendy restauracja otwarta od 18:00

  • Bezpłatny prywatny parking strzeżony

Nasze pokoje

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Lokalizacja hotelu

Novotel Lyon Bron Meeting & Events

260 Avenue Jean Monnet
69500 BRON
Francja

Pozycja GPS:45.72512, 4.929742

Telefon
Faks +33 4 72 15 09 09

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

GOURMET BRON - BRASSERIE MAISON

Nowoczesna interpretacja tradycyjnej francuskiej brasserie. Nasza restauracja z otwartą kuchnią, o przyjemnym wystroju, tętniąca życiem o każdej porze dnia serwuje proste, wysokiej jakości wykwintne dania inspirowane kuchnią regionalną.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 272

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 178

Hotel good for kids, resto bad

Ocena na stronie TripAdvisor 3.0/5

MariaM1337PK Opinia zatwierdzona w TripAdvisor

The hotel is a bit dated (especially the rooms) for novotel standards - not comparable to others i have seen. Having said that, the kids had a blast in the pool, with the games and books provided, they loved it. We also slept well. Big downside: the food in the restaurant was completely overprized and not good, the drinks highly too expensive.

Hello, Thank you for taking the time to share your experience at our hotel. We are delighted to know that your children particularly enjoyed the swimming pool as well as the games and books made available to them. We would also like to emphasize that we attach great importance to your comfort and your sleep. We have taken note of your comments regarding the condition of the rooms and the prices of our restaurant. We understand that these points may have affected your stay and we are sorry. Rest assured that your comments will be forwarded to the teams concerned for a reassessment and to help us improve our offer. Thank you again for your observations and for your stay with us. We hope to have the opportunity to welcome you again and offer you an experience that meets your expectations. Kind regards, Mathieu, Accommodation Manager

The 3rd and 4th stars are bogus...

Ocena na stronie TripAdvisor 2.0/5

Fonzie2K Opinia zatwierdzona w TripAdvisor

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

Dear Fonzie, Thank you for taking the time to write to us following your stay I am sorry that the service and delivery did not meet your expectations. We take into account the few remarks mentioned. We thank you for your comments and hope to regain your confidence on a future visit. Good day, Eva N Reception Manager

Good value, great atmosphere.

Ocena na stronie TripAdvisor 4.0/5

Kitson1974 Rodziny - Opinia zatwierdzona w TripAdvisor

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

Ocena na stronie TripAdvisor 1.0/5

foxycoppull Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

Very Good!

Ocena na stronie TripAdvisor 5.0/5

Inspire65912136205 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Nothing to say. Service always nice from arrival to departure. I'd the feeling to be the guest in center of attentions. If I had to mention a dark point it should be someting minor for me : please propose Ham et casual cheese in slice for Breakfast;

Dear Inspire, It is with great pleasure that we receive your positive opinion and your compliments, we take into account the few comments mentioned. We look forward to welcoming you during your next stay, Have a nice day, Eva N. - Front desk manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 739 Liczba opinii 5.8/10 Pokój
  • 690 Liczba opinii 8.6/10 Obsługa
  • 7 Liczba opinii 6.8/10 Internet
  • 370 Liczba opinii 5.3/10 Komfort
  • 326 Liczba opinii 7.7/10 Śniadanie
  • 268 Liczba opinii 6.1/10 Czystość

Zarządzane przez Trustyou

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