ノボテルリヨンブロンミーティングとイベント 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,281 件のレビュー

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260 Avenue Jean Monnet, 69500 ブロン, フランス

説明

ホテルのその他の情報

  • 夏の屋外プール、ペタンクコート、プレイエリアを無料でご利用いただけます。

  • 無料で安全な駐車場、スーパーチャージャー付きエレクトラ充電ターミナル

  • 日当たりの良い大きなテラスのあるレストラン - Gourmet Bron

  • レストランは夏期の週末は午後6時から営業しています

  • 無料で利用できるセキュリティ完備の専用駐車場

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ホテル所在地

ノボテルリヨンブロンミーティングとイベント

260 Avenue Jean Monnet
69500 ブロン
フランス

GPS:45.72512, 4.929742

電話番号
ファックス +33 4 72 15 09 09

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

GOURMET BRON - BRASSERIE MAISON

伝統的なフランス料理のブラッスリーと現代的なセンスが融合したレストランです。一日中活気があり、オープンキッチンのあるくつろいだ雰囲気の店内で、地元の料理のエッセンスを加えた高品質の料理を提供しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,281 件のレビュー

トリップアドバイザーの評価  3.5/5  1,178 件のレビュー

快適な滞在

お客さまの声 3.5/5

ふみえ ファミリー - 確認済みレビュー すべて

トイレの扉が閉めにくかったり、建物が古い感じがしましたが、部屋を１階にしてくれて助かりました。子連れは荷物が多いので。

Hotel good for kids, resto bad

トリップアドバイザーの評価 3.0/5

MariaM1337PK トリップアドバイザー認証口コミ

The hotel is a bit dated (especially the rooms) for novotel standards - not comparable to others i have seen. Having said that, the kids had a blast in the pool, with the games and books provided, they loved it. We also slept well. Big downside: the food in the restaurant was completely overprized and not good, the drinks highly too expensive.

Hello, Thank you for taking the time to share your experience at our hotel. We are delighted to know that your children particularly enjoyed the swimming pool as well as the games and books made available to them. We would also like to emphasize that we attach great importance to your comfort and your sleep. We have taken note of your comments regarding the condition of the rooms and the prices of our restaurant. We understand that these points may have affected your stay and we are sorry. Rest assured that your comments will be forwarded to the teams concerned for a reassessment and to help us improve our offer. Thank you again for your observations and for your stay with us. We hope to have the opportunity to welcome you again and offer you an experience that meets your expectations. Kind regards, Mathieu, Accommodation Manager

The 3rd and 4th stars are bogus...

トリップアドバイザーの評価 2.0/5

Fonzie2K トリップアドバイザー認証口コミ

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else

Dear Fonzie, Thank you for taking the time to write to us following your stay I am sorry that the service and delivery did not meet your expectations. We take into account the few remarks mentioned. We thank you for your comments and hope to regain your confidence on a future visit. Good day, Eva N Reception Manager

Good value, great atmosphere.

トリップアドバイザーの評価 4.0/5

Kitson1974 ファミリー - トリップアドバイザー認証口コミ

Used as a stopover to break up journey. Booked a family room for 4 (1 x double & twin camp beds for our teenagers). Rooms perfectly adequate clean & enough space considering 4 of us in there. Bathroom clean & plenty of towels (Shower & sink is separate to the toilet which was helpful). All public area spacious, plenty of seating & good atmosphere. Reception staff were excellent & went over & above to assist.

Dear Kitson1974, It is with great pleasure that we receive your very positive note. Also, we will not fail to share your appreciations with our entire team. We look forward to welcoming you during your next stay, Have a nice day, Florian VALLEY Assistant Front Office Manager

Electronic apps rather than customer service

トリップアドバイザーの評価 1.0/5

foxycoppull ビジネス - トリップアドバイザー認証口コミ

Recently stopped for business. I have been using this hotel for the last 20 years. A bit over priced but it’s location is great for my business. However over the last 6 to 12 months the move to electronic apps and young people who can’t do anything unless there is a button the app is progressively infuriating. I can’t book you a table in the restaurant you will have to use the QR code and do it yourself. I can’t serve you a small salad for a starter because there is no button for a small salad, only a button for a big salad. Aaaaaahhhhhh!! Customer service none exist at. Alternatively you could go across the road for a beer and a snack at the micro beer bar that is a small entrepreneurial establishment that has hundreds of products they are happy to sell you. All of high quality and served with a smile without apps and corporate governance. A 40 minute taxi ride into the city is looking increasingly likely for future trips.

Hello Foxy, Thank you for taking the time to write to us following your stay at the Novotel Lyon Bron Eurexpo. We are sorry that the service and delivery did not fully meet your expectations. We take into account the remarks concerning our online reservation system. We look forward to welcoming you during a future stay. Very nice day Thomas

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 245 件のレビュー 8.3/10 ロケーション
  • 739 件のレビュー 5.8/10 客室
  • 690 件のレビュー 8.6/10 サービス
  • 7 件のレビュー 6.8/10 インターネット
  • 370 件のレビュー 5.3/10 快適さ
  • 326 件のレビュー 7.7/10 朝食
  • 268 件のレビュー 6.1/10 清潔さ

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