ホテル メルキュール リヨン サントル リュミエール 4 つ星

This hotel is a chain It’s not 4 star more like a kind 3 star What the rooms on the Second floor fail gets made up by the pleasant and helpful staff My first room smelt of wet dog in which I complained and was given another room promptly Unfortunately it was a disability room, which I didn’t mind just that the shower was off putting and the water pressure was pitiful

We had a very bad experience in this hotel. We arrived at around 8..30pm to find the restaurant already closed. We thus had to get a pizza from across the street. It is worth asking for the drinks menu before ordering drinks (assuming they have such a menu). The restaurant looks like a canteen but the prices they charge for beer and wine give the impression you are in a top restaurant. The bill needs careful checking as they added an extra pet to our bill. This was our first time in this hotel; we definitely will not return.

Had one night in the hotel, the room was clean and tidy and fairly modern. Really clean and modern bathroom. Well worth the money. Would have been helpful if there was hot food available at night but as it wasn’t I went out and had a lovely meal in one of the many restaurants in Lyon.

Location-wise I'm not sure - it really depends on what you are in Lyon for probably. Should be easy enough to get into the city center, though for a tourist I would probably only choose this place because of price as it's not really in the center. This looks like a bit of an older Mercure - at least the rooms - but nothing could be faulted on the service. Very nice people at check-in / check-out. Seemed like a noisy hotel downstairs in the lobby every time (people having a good time I'm sure) but it was quiet enough in the room. The room was quite nice too, bit of a special layout but I like that. Good bed, good wifi, good enough bathroom. Would I go back? If I had to be near it, definitely would. Though it wasn't so exceptional that I wouldn't also look at other places before deciding :)

Very convenient during the film festival Lumière in October. Staff is helpful and polite. Rooms are clean and neat. Standard Plus kind of hotel. Subway station is very close if you need to go downtown. They will see us again.