ノボテルリモージュルラック 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,359 件のレビュー

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2 Avenue d'Uzurat, Parc d'Activités Nord Jaune, 87280 リモージュ, フランス

説明

ホテルのその他の情報

  • テラスから湖が一望できるバーとレストラン

  • ゾーンノルドビジネスパークの入り口

  • ミーティングルーム 5 室：約 250 ㎡

  • 無料のWi-Fi、大型TVスクリーンを完備

  • ホテル敷地内の無料の専用駐車場

当ホテルの客室

ホテル所在地

ノボテルリモージュルラック

2 Avenue d'Uzurat, Parc d'Activités Nord Jaune
87280 リモージュ
フランス

GPS:45.867428, 1.270965

電話番号
ファックス +33 5 44 20 20 10

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR

お好きなものをお好きな時にお召しあがりください。シンプルで健康的な美味しいお料理です。満足できるケータリングサービスをいつでもご利用できます。レストラン、テラス、バー、またはお部屋でリラックスした時間をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,359 件のレビュー

トリップアドバイザーの評価  4.0/5  1,047 件のレビュー

Great hotel to stop off at if travelling to south of France

トリップアドバイザーの評価 5.0/5

Nathalie H ファミリー - トリップアドバイザー認証口コミ

We were a family of four with two children under ten travelling to and from the south of France. This is a lovely hotel, clean and comfortable. Staff are friendly and helpful. It is perfectly situated as an overnight stop off. The pool and terrace are an added bonus. It is also situated right by a lake and has walks and a great children’s play park. Breakfast was wonderful with fresh taste food. We also had dinner there which was equally as tasty. We will be staying again. Thank you

Extremely rude and aggressive manager and owner

トリップアドバイザーの評価 1.0/5

Couple257888 トリップアドバイザー認証口コミ

Extremely disappointed. The staff whose name was "Audrey" made our check-in a terribly unpleasant experience. (Turned out she’s the manager and owner…) First she asked for our names. She didn't find it in her system and got a little unpleasant while we did’nt know which name we booked in....she asked for first name but it turned out she was looking for our last name. No big deal we thought but she was angry already at this moment. Maybe she should know how their system works. In the booking, we had written 2 adults, 2 children (6 and 8 years old), and added in a comment to the hotel that we also have an infant with us for whom we would like a baby crib. Got an email from the hotel confirming that it is okay, that they will set up a baby crib in the room. But when Audrey's sees our baby, she rolls her eyes and says "you're 5 persons it’s not possible, you can't stay here" we try to resolve the situation but unfortunately she doesn't want to help and is extremely unpleasant and rude. Almost screams and finally tells me to shut up. Never experienced similar treatment.... When we then ask if we can cancel the accommodation, which she refuses and say: you have to cancel the day before..,even though we completed the booking 2 hours ago. We call hotels.com customer service for help, he also talks to her but she refuses to be helpful. In the end, we are then forced to book an extra double room for SEK 1,869 so that our infant can stay at the property. A room we didn’t even use. The Audrey in question went and hid in the office. Feeling completely unwelcome, telling your guest to "shut up" and her standing there sneering is unacceptable. There were lots of ways she could have resolved the situation, talk calmly, be nice, suggest another solution. Instead, she just said that "we refuse to pay back". She wanted me to leave the hotel without the money back. I am completely boiling with rage. When I tried to get in contact with the owner/manager (turned out she is) she replied to me with a very condescending email in which she lies and says that I, among other things, screamed, that she has everything on film and feels sorry for my children. My children were only afraid of her rude behavior. She wasn’t only angry and rude to us, heard her arguing, scold, and look angry at the staff as well. They didn’t look happy around her. Please do yourself a favor and don't book this hotel!!

Very poor stay

トリップアドバイザーの評価 2.0/5

26CCG トリップアドバイザー認証口コミ

Stayed May 20th, hotel was deserted. It was a French holiday which we were unaware. Male receptionist not at all welcoming. Informed us restaurant was closed, no prior notification even though booked through the Accor website. Informed us we could eat at a local restaurant, when asked us if he could book us a table, he stated he had never been asked to make a booking before, gave us the telephone number. Took the rickety lift up to our room. The corridor was dingy.in need of refurbishment. Entering our room through a very squeaky door as was the toilet door. On showering the shower came away from the wall. Breakfast was OK not up to Novotel standard. A few days ago we had stayed at the Novotel Tinqueux, reception there was helpful booked us a taxi and helped with luggage etc. Room in good state decoration, had an excellent stay. On our way home stayed at B&B Dardilly, was also very very welcoming good service, was a former Novotel. These were an example how guests should be treated. Usually booking through the companies website you receive an e-mail enquiring about your stay. I received no such communication concerning our stay at Novotel Limoges. It is a shame the standard has dropped as our previous visit had been enjoyable with helpful receptionists & staff.

Enjoyable overnight stopover

トリップアドバイザーの評価 5.0/5

Jen S トリップアドバイザー認証口コミ

Have stayed at this hotel en route to the south coast before so was a little concerned when I read some of the recent reviews. I needn't have worried though. Our room on floor 2 was fresh and recently refurbished. We enjoyed a meal in the evening and a very good breakfast with lots of choice. The evening menu isn't vast and at the end of the day it's a chain hotel so I don't expect gourmet but we had a lovely time and a very good bottle of wine. The staff were very friendly and appreciate a few words of French, however rubbish you are - but they spoke a little English too so we managed to communicate just fine. The pool was closed when we were there as it had just been treated with chemicals but it was spotlessly clean and looked inviting. We enjoyed a cocktail on the terrace overlooking the lake. Can recommend a trot around the lake while you're there. Will definitely return.

Consider Other Options

トリップアドバイザーの評価 2.0/5

Deano50 トリップアドバイザー認証口コミ

A central location is claimed; it wasn’t. The room safe didn’t work. The refrigerator didn’t either. The toilet room (separate from the rest of the bath) had a splatter on the wall, perhaps from an unfortunate event of indeterminate origin. The carpet was dirty. Staffing was minimal. I would consider other options.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 252 件のレビュー 9.4/10 ロケーション
  • 511 件のレビュー 6.4/10 客室
  • 538 件のレビュー 8.5/10 サービス
  • 209 件のレビュー 7.9/10 朝食
  • 128 件のレビュー 5.7/10 清潔さ
  • 71 件のレビュー 3.4/10 お値打ち度

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周辺の他の施設

リモージュのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。