Novotel Lille Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 788 件のレビュー

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Novotel Lille Airport - Image 1
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55 route de Douai, 59810 LESQUIN, France

説明

ホテルのその他の情報

  • Fitness room + coaching on Wednesdays

  • Outdoor swimming pool open from May 1 to September 15

  • Free enclosed outdoor parking with wooded park - 16 Tesla superchargers

  • 6243 sq. ft. (580 m²) of lounge area with natural light

  • Book free airport shuttle, 5:30am-10.30pm, Mon-Fri (except public holidays)

当ホテルの客室

ホテル所在地

Novotel Lille Airport

55 route de Douai
59810 LESQUIN
France

GPS:50.583764, 3.088417

電話番号
ファックス +33 3 20 97 36 12

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Bistrot du Parc

Indulge in our French and international dishes, created using regional products, in an exceptional setting with lush green parkland, a sunny terrace and a refreshing pool.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  788 件のレビュー

トリップアドバイザーの評価  4.0/5  397 件のレビュー

Hotel with an amazing restaurant

トリップアドバイザーの評価 5.0/5

Sławomir S ビジネス - トリップアドバイザー認証口コミ

Amazing and very helpful service in the restaurant by their waiter Julien who helped me translating the whole French menu into English. Thank you Julien:) The food is also very nice: starters as a buffet and an amazing fried chicken with vegetables.

Dear Sir, Dear Madam, Thank you for your feedback following your stay at Novotel Lille Aéroport. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We look forward to welcoming you back. Yours sincerely, * Clémence Front desk manager

Smelly room, loved the breakfast

トリップアドバイザーの評価 3.0/5

Travel_Girl_Reviews ファミリー - トリップアドバイザー認証口コミ

On arrival there is plenty parking. We were warmly greeted. On arrival in our room the smell was so bad that we automatically turned around and left the room. It was a mixture of cigarette smoke and perhaps damp? It was swiftly resolved and our new room was better although it had a damp smell. I thought that the breakfast was brilliant. There is really something for everyone. It’s beautifully presented and tasted great. Checkout was a little strange as it took well over ten mins to check me out, although they did not explain why.

Dear Sir, Dear Madam, Thank you for taking the time to write to us following your stay at the Novotel Lille Aéroport. We are sorry that some of our services did not live up to your expectations, and we would like to offer you our sincerest apologies. Novotel hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay. We look forward to welcoming you soon. Best regards, Clémence Front desk manager

Stayed one night in a quadruple room. Good location for attending a match at the stadium. Parking is free

トリップアドバイザーの評価 3.0/5

Madi1982 ファミリー - トリップアドバイザー認証口コミ

Small basic rooms. Location is okayish if you are going to the stadium or airport. Reception lady can’t speak English. Patrick at reception deserves to take 5 stars, he is helpful, fluent in English and knowledge and familiar with the area around the hotel.

Dear Sir or Madam Thank you for your feedback following your stay at Novotel Lille Aéroport. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We look forward to welcoming you back. Best regards, Clémence Receptionist

Excellent bedroom but visit ruined by lack of restaurant…with no advance warning

トリップアドバイザーの評価 2.0/5

acontributor Couples - トリップアドバイザー認証口コミ

We regularly stay at a Novotel near Calais when returning from a holiday in France. The bedrooms tend to be clean and comfortable with secure parking. This proved to be the case here….but….on arrival I asked if we needed to make a reservation for the restaurant only to be told it was closed “but only for the week.” This was no good for us as we were there for one night and we hoped to have a meal following a 9 hour drive. To make it clear, Novotels tend to be on business parks on the outskirts of a city and I didn’t want the inconvenience of driving somewhere. We were told there was an Italian restaurant a few minutes walk away. We went, only to discover something that looked run down and wasn’t scheduled to open for another couple of hours. There was also a McDonalds- but I never go there. Luckily, we found a place to pick up a sandwich, but that was it ! If we had been warned on booking or in advance of arrival we would have gone somewhere else. A real let down

Dear Sir, Dear madam, Thank you for taking the time to write to us following your stay at the Novotel Lille Aéroport. We are sorry that the service did not live up to your expectations, and we sincerely apologise. Novotel hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay. We look forward to welcoming you soon. Please accept, Sir/Madam, our warmest regards. Clémence Front desk manager

Okay for a night stopover

トリップアドバイザーの評価 3.0/5

Nomad13968784902 ファミリー - トリップアドバイザー認証口コミ

Stayed here for a one night stop over on the way to Italy. The room was fine, all be it basic. The bathroom was lovely, newly refurbished but the separate toilet didn’t seem to have been. Plenty of parking. The pool was quite small, much smaller than we thought it looked from the pictures. There was lots of outdoor space for children to run off some energy although maybe a small park would make a difference here. The room had a strange damp smell and there was multiple flies we had to chase out when we arrived. Also asked for some additional pillows and were told the limit was 4 per room so we didn’t have the most comfortable sleep. All in all, good for a one night stop over.

Dear Nomad, We thank you very much for taking the time to share your comments with the Tripadvisor community ! We are glad you enjoyed our room and the bathroom, which is, indeed all new, as are our separate toilets :) We wish you a very good day, Best Regards, Novotel Lille Aéroport

との提携 TripAdvisor

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