Novotel Thalassa Oléron Saint-Trojan 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 384

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Plage de Gatseau, 17370 Saint Trojan Les Bains, France

Opis

O hotelu

  • On the beach, with sea view, in woodland

  • Restaurant with terrace facing the sea, specializing in fish, oysters and seafood

  • Thalasso treatments, spa, beauty and personalized sports activities

  • Double cabin, interior or overlooking the sea

  • Heated seawater pool, sauna/hammam and fitness room

Nasze pokoje

Lokalizacja hotelu

Novotel Thalassa Oléron Saint-Trojan

Plage de Gatseau
17370 Saint Trojan Les Bains
France

Pozycja GPS:45.813934, -1.217179

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Iøde

Pets are not allowed in the dining room.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 2 384

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 445

Disappointing

Ocena na stronie TripAdvisor 2.0/5

Charles-Henri R Opinia zatwierdzona w TripAdvisor

What a disappointment … we have been visiting 8 times this hotel and spa for the last 10 years and were always charmed by the beauty of the site and the kindness of the employees. both are still valid points but 1/ the hotel is decaying super fast 2/ the restaurant food is not home made, it is overcooked or dry ( no chef !!) and 3/ the spa is not worth anymore the experience ( 1 or 2 professional massage therapists in the midst of amateurs) , machines are past expiration limit or broken down! We understand this is end of life for this hotel as new owner / management is about to rebuild the place entirely. However, this is not an excuse as prices stayed the same !!!not sure we ll be back … unfortunately… sorry …

Great spot and views, food overall good except for the « Baba au Cognac » without Cognac 🤦🏻‍♀️

Ocena na stronie TripAdvisor 3.0/5

Nathalie B Friends getaway - Opinia zatwierdzona w TripAdvisor

Great landscape One of the server was non accommodating at all & not listening to his customers’ wishes. Specifically on the desserts like the baba au cognac which was not at all what was expected which should have been made with real cognac not a sugar cane syrup !!!!!

Excellent location on the beach

Ocena na stronie TripAdvisor 4.0/5

Anne-Christine Couples - Opinia zatwierdzona w TripAdvisor

You cant get better location, on a huge sand beach. If you can, get a room with ocean view. If you like walking or running, you can easliy do a 8-10km directly from the hotel. Breakfast choice is fine with a good mix. We tried dinner on Friday night but found the price of 45€ for the seafood buffet a bit too expensive, eventhough the quality was fine. Large sea water swimming pool and nice Thalasso in the hotel. Really great place in a magical environment.

Dear Madame, Thank you for your review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Please accept, Madam,our best regards. Sincerely Clothilde

Not value for money

Ocena na stronie TripAdvisor 3.0/5

Jerseyalex Couples - Opinia zatwierdzona w TripAdvisor

We have just stayed 2 nights here and although the hotel is "ok" it doesn't justify the price tag of EUR 280 per night for a room (sea facing). The rooms are fairly basic, in need of modernisation, the balcony is literally tiny and on the side of the bed next to the bathroom there is less than a foot of space to shuffle on and out. We are in the restaurant one night and it was average. If this had been 150 a night I would have been satisfied but there is no way it is worth the price we paid. The location is nice and this place could and should be so much nicer. I would suggest looking for better value elsewhere unless you get lucky with a really good deal

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Thalassa Oléron Saint-Trojan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clothilde

Over priced

Ocena na stronie TripAdvisor 2.0/5

sophiedF8682XZ Rodziny - Opinia zatwierdzona w TripAdvisor

We were supposed to stay 5 nights here but ended up just staying 1. The hotel staff are very nice at reception and breakfast and in general around the hotel but the hotel is very worn and again website (Novotel) could do with adding a few UTD pics for customers I think this should be a legal requirement so customers have clarity when booking especially for older websites with pictures from the early 2000s. Our family room was too small for its intended purpose everything was in need of updating and the pool area seemed very tired. Outside on the terrace was a little better but the hotel needs attention to bring it in line with the room price we stayed in similar priced and less expensive hotels after that were far more cared for and definitely newer.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 610 Liczba opinii 9.5/10 Lokalizacja
  • 676 Liczba opinii 6.4/10 Pokój
  • 1 050 Liczba opinii 8.9/10 Obsługa
  • 402 Liczba opinii 6/10 Klimat
  • 312 Liczba opinii 9.2/10 Śniadanie
  • 277 Liczba opinii 7.4/10 Strefa wellness
  • 227 Liczba opinii 5.6/10 Udogodnienia
  • 168 Liczba opinii 4.4/10 Czystość

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