Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 001
Novotel Narbonne Sud
130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
Pozycja GPS:43.168675, 2.986479
Dostęp: 1 km / 0.63 mi
Dostęp: 1 km / 0.63 mi
Dostęp: 2 km / 1.25 mi
Dostęp: 3 km / 1.88 mi 20 min walk / 10 min drive
Zameldowanie od: - Wymeldowanie do:
The Chef's Petits plats are in great demand, remember to reserve a table. See you very soon
Spacious, modern and fully modular, the Novotel room is a true living space and can be adapted to suit all requirements. Each of our rooms measures 269 sq. ft. (25 m²). Choose the level of comfort that suits you, and discover the basic Novotel principles: 1 large bed and 1 sofa bed or couch in all the rooms, work area, bath, separate WC, safe, and a selection of drinks.
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Another Excellent Stopover
Ocena na stronie TripAdvisor 5.0/5
Vera A Couples - Opinia zatwierdzona w TripAdvisor
We always use this hotel when traveling. It’s in an excellent location within easy access of the motorway. Staff friendly when checking in. Restaurant excellent for breakfast and dinner with a good choice. Room always comfortable with good toiletries in the bathroom. Would definitely recommend.
A modern, clean hotel, decent breakfast, lovely pool & free parking - good value!
Ocena na stronie TripAdvisor 4.0/5
anushelow Rodziny - Opinia zatwierdzona w TripAdvisor
This is the second time I stayed at Novotel Narbonne Sud with my husband & 2 kids (ages 9yrs & 14yrs). We previously came during Covid in 2021, so of course it was a lot more relaxed this time! It's a modern, clean hotel with an an excellent pool, daily cleaning, friendly staff, decent breakfast & free parking - very good value. It's a slightly strange location in an industrial area off the motorway, but there is an excellent organic supermarket 'Grand Frais' nearby as well as a few fast food places (KFC, McDonalds) which makes a change from eating out at pricey restaurants with kids. The famous 'Grand Buffet' is only a 12min walk away too. The hotel is landscaped really well surrounded by trees & shrubs such that the location is disguised somewhat. Gruissan beach and Narbonne beach are around a 20-25min drive away. There is an good beachside restaurant at Gruissan called 'La Paparrazzo' and a fantastic seafood restaurant at the other end of Gruissan beach for freshly caught oysters, prawns, langoustines etc called 'La Perle Gruissanaise'. A great stay overall!
An experience both good and bad
Ocena na stronie TripAdvisor 3.0/5
Michael M Couples - Opinia zatwierdzona w TripAdvisor
We stayed on the nights of 28 June and 30 June, en route to and back from Spain. The first night was fine until breakfast on the morning of Wednesday 29 June. The breakfast restaurant was obviously busy but when we arrived for breakfast at 09h10 we found the following: 1. No fruit in the bowls on the buffet - and when a member of staff was asked for some, there were no bowls to put it in when it did arrive. 2. No scrambled eggs available - the hot container was never replenished. 3. Poor selection of cold meat and cheeses. 4. Pastries and Viennoisserie were overcooked and dry. 5. Two young ladies were busy cleaning tables and laying up for lunch when they should have been looking after breakfast customers. 6. There was nobody in a supervisory category to correct any of these deficiencies. Our night stop on 30 June accommodated us in a room for a guest of limited mobility since this was the only one available but it was fine. Breakfast was a much better experience, possibly because there was a member of staff there in a more senior capacity who could supervise and direct the junior staff. We have stayed in Novotel Narbonne Sud many times; this was the first where we have made any adverse comments and will, hopefully, be the last.
Dear Michael, Thank you for taking the time to tell us about your experience at the Novotel Narbonne Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Virginie NOWAKOWSKI
Ocena na stronie TripAdvisor 2.0/5
392maggiep Rodziny - Opinia zatwierdzona w TripAdvisor
Arrived expecting a suite, only to be told they had ‘had a problem with the booking system and they had given the suite to someone else so we had to have a double room with a sofa bed for our granddaughter. Unfortunately when we got to out destination I realised I had left my brand new nightdress hanging in the bathroom but when my husband phoned them to enquire as to whether they had it the day after we left they denied having found it but I KNOW it was there because I only took an overnight bag in with me and I knew I hadn’t put it back in there!
Hello, We thank you for taking the time to share with us your feelings after your stay with us. We are sorry for the problem related to the booking that did not succeed. We will again approach our laundry service regarding your clothing and will not fail to come back to you. Sincerely, Virginie NOWAKOWSKI
A 3 star hotel
Ocena na stronie TripAdvisor 4.0/5
ScottAEC Couples - Opinia zatwierdzona w TripAdvisor
We stopped on our way to Cannes, it was fine for the night. We booked a superior room, it was …….ok. Paper cups for tea and coffee. The Tv is not as shown in the pictures ! Very old. The bed was very soft. New bathroom but already showing signs of wear. The restaurant and bar area was very nice. We had 2 small dogs and they were very welcome and even allowed in the restaurant area on a lead which was great. The breakfast was very nice and a good choice.
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price