Novotel Nantes Carquefou 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 835 件のレビュー

Novotel Nantes Carquefou - Image 1
Novotel Nantes Carquefou - Image 2
Novotel Nantes Carquefou - Image 3
Novotel Nantes Carquefou - Image 4
4 Allee des sapins, PA Antarès Belle Etoile, 44470 CARQUEFOU, France

説明

ホテルのその他の情報

  • Pets welcome

  • Stade de la Beaujoire and exhibition center 10minutes away

  • 9 meeting rooms for your conferences and seminars

  • Bar and restaurant with terrace

  • Spacious, comfortable rooms with free WiFi

当ホテルの客室

ホテル所在地

Novotel Nantes Carquefou

4 Allee des sapins, PA Antarès Belle Etoile
44470 CARQUEFOU
France

GPS:47.283785, -1.455375

電話番号
ファックス +33 2 28 09 44 54

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LA BRASSERIE DE CARQUEFOU

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  835 件のレビュー

トリップアドバイザーの評価  4.0/5  610 件のレビュー

An average costly stay

トリップアドバイザーの評価 3.0/5

N'att a ファミリー - トリップアドバイザー認証口コミ

This is our second time staying in this hotel. We purposely returned to this place as it has a swimming pool which was ideal to cool down for our boys after a 10-hour journey. Unfortunately, the pool was closed, and our boys didn't get to enjoy the facility. I had booked a double and a twin, but on arrival, the receptionist was surprised and asked if we would be happy with 2 doubles. My boys didn't want to share a bed (16 & 17years old), so a sofa bed was opened for them not to share bed. Bit disappointing when you pay over 120euro (excluding tax) for a room. Also the carpets in the rooms badly need to be changed. The dinner (though pricey for a stopover hotel in an industrial zone) was delicious, and our waitress Patricia was wonderful. She went above and beyond without us asking anything. The whole staff was actually really nice. Breakfast was tasty. We arrived at 9am. (30 mins before closing). I was disappointed with the hot chocolate which was water and chocolate powder from a machine and there was a few things already gone and not replenished: fresh milk, sausages, scrambled eggs, bacon and fresh fruits. This is not acceptable for a €17 breakfast. Overall, it was a handy but pricey stopover

Madam, Sir, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. We have taken note of all of your comments. Rest assured that the necessary measures will be taken accordingly. Looking forward to welcoming you again soon, we ask you to believe, Madam, Sir, in the expression of our best feelings. The Reception team

Not for tourists

トリップアドバイザーの評価 1.0/5

Carole1974 ファミリー - トリップアドバイザー認証口コミ

We stayed there for a wedding nearby for two nights at the end of August. Situated on an industrial park and with very little in the local area the hotel is completely unsuitable for tourists, Our very small room (272), had holes in the curtains, a blocked sink in the bathroom, the woodwork was badly chipped, no safe, and would have been poor as student accommodation.Overall the hotel looks very tired. The pool is pleasant but the garden is scrappy. The hotel is situated on 2 floors but there is no lift. On arrival on Saturday we asked the front desk to book a taxi to pick us up from the wedding venue at midnight on Sunday to bring us back to the hotel. The next day I had several messages from the taxi service demanding payment as the driver had gone to the venue on the wrong night. The desk was sympathetic and accepted they had made a mistake. When we asked them to ensure there would be a taxi to pick us up at midnight on Sunday they assured us there would. Sad to say there was no taxi and we had to make alternative arrangements. Any tourist would be better to stay in central Nantes.

Dear Madam, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, in the expression of our best feelings. The Reception team

Splash out for an Executive room

トリップアドバイザーの評価 3.0/5

x229 Couples - トリップアドバイザー認証口コミ

We stayed two nights in August. On the first night, we were in a standard room in which the air conditioning didn't work. We set the temperature to 18, then left for the evening. Came back at midnight and the room was too hot. The next day we moved to an Executive room - which was more comfortable in every way. Whilst the hotel has two floors, it does not have a lift - so beware. Also, the garden is awful - it is shabby, and could be a lot nicer. The breakfast was a mixed bag - not great value, but included a "press your own" orange juice machine. Overall, useful for a stopover of 1 or 2 nights.

Dear Madam, Sir, Thank you for taking the time to write to us following your stay at Novotel Nantes Carquefou. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Novotel hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary renovation measures will be implemented to improve the quality of our services. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madame, Sir, in the expression of our best feelings. The Reception team

Stopover

トリップアドバイザーの評価 4.0/5

GRACE O ファミリー - トリップアドバイザー認証口コミ

Spent one night in a family room. Comfortable hotel. Lovely meal in restaurant. Good breakfast next morning - although slightly crowded around the buffet area. Very friendly waiting staff at breakfast. Highly recommend for convenient stopover.

Chère Madame, Cher Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nantes Carquefou. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe Réception

Novotel as usual

トリップアドバイザーの評価 3.0/5

Peter G Couples - トリップアドバイザー認証口コミ

spent 2 nights there on our way to Brittany, rooms looked bit dates, carpet in room 37 needs to be replaced, had a lot of black stains. Else the normal Novotel style. Parking was free, Wifi speed ok and access by car easy. Driving to downtown Nantes takes about 15 Minutes.Breakfast offer not taken, but was first billed on the invoice. The clerk removed it immediately after our complaint, but this should not have happened at all.

Dear Peter G, We note your comments about your stay at the Novotel Carquefou and are sorry that your stay was not up to your expectations. For a future stay, do not hesitate to book an executive room. These are our renovated rooms and these will suit more your expectations. Concerning the breakfast, it's automatically proposed. That's why we summarize the bill for each customer. We hope to have the pleasure of welcoming you again despite this inconvenience. Best regards, The Reception

との提携 TripAdvisor

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