Novotel Paris Nord Expo Aulnay 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 474 件のレビュー

ベストレートをお約束
Novotel Paris Nord Expo Aulnay - Image 1
Novotel Paris Nord Expo Aulnay - Image 2
Novotel Paris Nord Expo Aulnay - Image 3
Novotel Paris Nord Expo Aulnay - Image 4
65 Rue Michel ange, Carrefour de l' Europe, SEINE SAINT DENIS, 93600 AULNAY SOUS BOIS, France

説明

ホテルのその他の情報

  • 30 minutes from Disneyland Paris and 15 minutes from Parc Astérix

  • Near the Villepinte exhibition center and Paris Nord 2 business park

  • Eight meeting rooms with capacity for up to 230 people

  • 5 km from the Poudrerie 9-hole golf course in Sevran

  • Free private enclosed car park

当ホテルの客室

ホテル所在地

Novotel Paris Nord Expo Aulnay

65 Rue Michel ange, Carrefour de l' Europe, SEINE SAINT DENIS
93600 AULNAY SOUS BOIS
France

GPS:48.95322, 2.485077

電話番号
ファックス +33 1 58 03 90 99

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  474 件のレビュー

トリップアドバイザーの評価  3.5/5  286 件のレビュー

Comfortable Stay

トリップアドバイザーの評価 4.0/5

Sandy_JSR トリップアドバイザー認証口コミ

Stayed for 3 nights during family vacation in June’24. The hotel is situated far-off from the city centre. We were allotted 2 inter-connected rooms in 2nd floor. The rooms were spacious and fitted with one double and one single bed. The rooms were neatly done too. It had separate toilet and washroom, toilet was cramped, even opening door was difficult. Washroom was clean and provided with clean towel. The room had safe lockers, regular room cleaning was done on request. The buffet breakfast had limited options and was repetitive. Though lifts were available, but these were small, we as a group had to wait for some time. Overall a comfortable stay.

not a 4 star hotel, dirty rooms!! mold in bathrooms

トリップアドバイザーの評価 1.0/5

mirjam939 ビジネス - トリップアドバイザー認証口コミ

It seems this hotel has ( very) old rooms and new rooms. When I booked 4 rooms directly at Accor Reservation centre 9 months! upon arrival I was not told there was a difference in rooms. Price of the old and new rooms is the same, name as well..... this is a goodbye and never again. The GM of this hotel claims the rooms are old but clean. never seen so much mold in a hotel bathroom. urine stains in the toilet on the wall. Curtain in the bathroom was extra cleaned on my request but it was all black at the bottom, no stops in the bathroom or sink in the bathroom so when you drop something it is gone, requested 2x to place them as the room got smelly but that never happened. All 4 rooms had the same level, Oh and chipped plates at breakfast???? in a 4 star hotel?

Poor location and indifferent attitude of staff. !

トリップアドバイザーの評価 2.0/5

752nikhild ファミリー - トリップアドバイザー認証口コミ

Review: Our recent stay at Hotel Novotel Aulnay in Paris was far from satisfactory. First and foremost, the hotel’s location is on the outskirts of the city which made it extremely challenging to access the main Parisian attractions. The commute wasted a lot of our valuable time and energy, dampening our overall experience in Paris. Breakfast was another disappointment. Not only was the quality below average, but the variety was also very limited. This added to our dissatisfaction, considering what we paid for our stay. The service was equally disheartening. The receptionists were often seen engaged on their phones rather than assisting guests, resulting in a lackluster and inattentive experience. The rooms were another major letdown. They were small and noisy, making it difficult to relax or get a good night's sleep. The use of paper cups, despite the exorbitant cost of the stay, felt particularly cheap and unfitting for a hotel of this supposed caliber. One of the most frustrating aspects was the lift. Tiny and inefficient, it could accommodate no more than three people at a time. This inefficiency was especially troublesome during morning check-outs with luggage. The lift delays were compounded by the fact that many groups stayed at the hotel, making it noisy and chaotic during check-ins and check-outs. Overall, we felt deeply let down by the quality of service, the inconvenient location, and the small size of the rooms. The combination of these factors made our stay unpleasant, and we would not recommend this hotel to others seeking a comfortable and convenient Parisian experience.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris Nord Expo Aulnay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatehi

Comfortable

トリップアドバイザーの評価 5.0/5

askhan_2015 トリップアドバイザー認証口コミ

I was here for one night only. The hotel has all the amenities required for a comfortable stay. Good rooms, neat and clean. complimentary breakfast in the morning was good. There was not much time to interact with the staff but the staff looked ok.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fatehi

Unsafe and Crooked

トリップアドバイザーの評価 1.0/5

jhilto66 Friends getaway - トリップアドバイザー認証口コミ

This is one of the worst hotels I have ever stayed in. The whole place is dirty and tired. The bathroom was not clean, there were blood stains on the pillow and dirty marks on the sofa. The fire alarm went off on two nights out of our three night stay, both times at 1am. There was a power cut that was restored at 3am, which then woke everyone up again. The staff were rude and obnoxious and deliberately misleading in terms of bar prices. Three of our group were charged three different prices for the same bottle of wine. (Which was not on the menu and had be be brought out from the staff room) Some bar staff would take cash and others wouldn’t and one bar man went around knocking on doors after midnight demanding payment for bar tabs that had never existed. We can only imagine that they wanted to be able to put visa receipts in the till and pocket the cash themselves. When one of our group complained to bar staff, the employee looked over his shoulders to check that no other staff could hear and told him “you need to be very careful here” clearly a threat. Novotel should really investigate this hotel. It is unsafe, dirty and the staff and clearly cheating customers and the company. Be careful and avoid!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 142 件のレビュー 8/10 ロケーション
  • 359 件のレビュー 6.5/10 客室
  • 506 件のレビュー 8.9/10 サービス
  • 166 件のレビュー 6.2/10 清潔さ
  • 148 件のレビュー 6.8/10 朝食
  • 92 件のレビュー 4.4/10 設備
  • 17 件のレビュー 8.9/10 バー＆飲料

Powered by Trustyou

周辺の他の施設

Aulnay Sous Boisのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。