Novotel Fontainebleau Ury 4 gwiazdki

Staff are always welcoming and friendly. Breakfasts are also very good. I would like to see more freshly cooked food and choice on the dinner menu. We didn’t use the pool but probably would if we had more time.

Agree with other reviews that this hotel is in a secluded location, with plenty of ouside activity. The staff are very helpful, special mention Magali! The building is dated and in need of refurbishment.

We stayed the night, the hotel was comfortable and we enjoyed having dinner in the garden. The room was clean and comfortable but the air conditioning was not cool enough so we had to open the window (otherwise it would have been 5 stars) and slept reasonably well. Service at the restaurant was good. After checking out, we had an accident in the forest nearby and since none of the pharmacies were opened on Sunday, we decided to return to Novotel for help. Rayan who was at the reception helped us with first aid and then called the pompier which took us to the hospital. The amazing thing was Rayan didn't know that we had stayed the night, and we were very impressed that help was quickly and kindly offered to potentially non clients. We would like to thank Rayan and Novotel for their kind help.

From all the Accor group hotels we’ve stayed in, this one is the worst. The location is great, the facilities good but the hotel is as old as it looks. It looks like we’ve gone back in time to the 60’s but in bad shape. This is no longer a question of renovating but more of bulldozing and building a new one. Room is ok but smelly (#260). Stairs creaky. No power plugs in the bathroom. Not many plugs (in today’s connected society) in the bedroom. I guess the experience would have been fine if the staff were more friendly and warm (like in most Accor group hotels). Maybe it’s because of the proximity to Paris that you get people who are not interested in their job. Reception, when asked where to walk in the forest stated to exit via the tennis court and follow the trail… a trail that stopped 50 meters further on with wild growth Breakfast: Strange that in lesser expensive Accor hotels, like Ibis Styles you have orange squeezing machines, here is an old hand press. Again other hotels, notably Ibis Styles and even Mercure, had good breakfast, here it’s passable. Staff were more interested in drinking coffee outside than helping guests, and when they were there, the coldly told guests to close the lid properly on the hot food. Not even a “please”. Parking your car when it’s hot outside is not easy since there is not much shade.

Nice and decent hotel outside of Paris. In general I would say the Novotels I have stayed in are nicer and more modern, but the overall experience of this Novotel is good. Easy location, spacious rooms and helpful staff.