Novotel Fontainebleau Ury 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 845 件のレビュー

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Route Nationale 152, Chemin de Melun, Ile -de France, 77760 URY, France

説明

ホテルのその他の情報

  • Over 10,750 sq. ft. of lounges and meeting rooms

  • Restaurant with terrace and local products.

  • 10 minutes from Château de Fontainebleau

  • Treatment area with a pool heated all year round, sauna and fitness center.

  • 100% Non-Smoking Hotel

当ホテルの客室

ホテル所在地

Novotel Fontainebleau Ury

Route Nationale 152, Chemin de Melun, Ile -de France
77760 URY
France

GPS:48.349362, 2.607622

電話番号
ファックス +33 1 60 71 24 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR Fontainebleau Ury

Visit our restaurant and taste our dishes made with local and seasonal produce. Open 7 days a week. Enjoy the sun soaked terrace with its open kitchen.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  845 件のレビュー

トリップアドバイザーの評価  3.5/5  1,132 件のレビュー

Very helpful staff

トリップアドバイザーの評価 4.0/5

Beeanddee Couples - トリップアドバイザー認証口コミ

We have been coming to this hotel for nearly 30 years. Sometimes we use it as a stopover for travelling further south because it is so conveniently situated. On some of our other visits we have stayed for over a week to go climbing in the forest of Fontainebleau. The rooms are clean and the beds are comfortable, although could perhaps benefit from an update. The restaurant has improved over the last few years and I like the ‘suggestions de jour’. However, the jewel in the crown for this hotel is without doubt the staff. The staff who have worked there for many years recognise us and greet us most warmly. We speak a little bit of French, but the receptionists on the desk can usually manage some English too, to help explain things. On our last visit (this month) we had a small problem in the restaurant on our first night. I explained what had happened to Julie on reception and she very promptly sorted this out for us, quickly and to our benefit. The following evening, an excellent waiter made sure we were well looked after. (I’m sorry I don’t know his name but he was working on September 16th) All of the bar staff and restaurant staff were most pleasant and many thanks to Julie. We look forward to our next visit.

Bonjour, Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous revenez dans notre hôtel depuis près de 30 ans et que vous appréciez son emplacement pratique. Nous sommes heureux que nos chambres soient à votre goût, bien que nous prenions note de votre suggestion pour les mettre à jour. Nous sommes également enchantés que vous ayez remarqué les améliorations de notre restaurant et que nos suggestions du jour vous plaisent. Un grand merci pour vos gentils mots à propos de notre personnel, en particulier de Julie et de l'équipe du restaurant. Nous sommes fiers de leur dévouement et de leur attention envers nos clients. Nous sommes impatients de vous accueillir lors de votre prochaine visite et espérons que vous passerez encore un excellent séjour parmi nous ! Cordialement, Marion Responsable Hébergement

Really disappointing

トリップアドバイザーの評価 2.0/5

Izzywizz_8 ファミリー - トリップアドバイザー認証口コミ

Really disappointing. Definitely not a 4 star hotel - very shabby and photos bear no resemblance to reality. Rooms and hotel in serious need of repair never mind cosmetic work. Limited choices in the restaurant although good except of the profusion of flies. Stayed here 12 years previously and it was fine. It was busy but suspect that it is chosen for convenience and proximity to the motorway.

Dear izzywizz_8 Thank you for taking the time to share your feedback about your recent stay with us. We sincerely regret that your experience did not meet the standards you expected and deserved. Your comments about the condition of our rooms and the hotel’s overall appearance are concerning, and we apologize that the property did not reflect the 4-star quality we strive to offer. We are aware that some areas of the hotel are in need of significant repair and refurbishment, and we are currently planning updates to improve our facilities. Your feedback is invaluable in guiding these efforts and ensuring that our future guests have a more enjoyable experience. Regarding your dining experience, we are pleased to hear that you enjoyed the food, but we are sorry for the inconvenience caused by the presence of flies. We will address this issue promptly to enhance the atmosphere of our restaurant. We appreciate your loyalty in choosing our hotel again after 12 years, and we are disappointed that we did not live up to your previous visit. Your feedback serves as a critical reminder of the areas where we need to improve. Thank you for bringing these issues to our attention. We hope you will consider staying with us again in the future so we can provide you with a much better experience. Kind regards,

Convenient position

トリップアドバイザーの評価 4.0/5

Beeanddee Couples - トリップアドバイザー認証口コミ

Staff are always welcoming and friendly. Breakfasts are also very good. I would like to see more freshly cooked food and choice on the dinner menu. We didn’t use the pool but probably would if we had more time.

Dear Beeanddee, I thank you for your comments about your stay at Novotel Fontainebleau-Ury. It's a please to read your feedback about our staff and our breakfasts. Awaiting to welcome you again. Best Regards,

Off the beaten track

トリップアドバイザーの評価 4.0/5

LaohuPenang Couples - トリップアドバイザー認証口コミ

Agree with other reviews that this hotel is in a secluded location, with plenty of ouside activity. The staff are very helpful, special mention Magali! The building is dated and in need of refurbishment.

An really enjoyable stay with a very kind receptionist called Rayan

トリップアドバイザーの評価 4.0/5

medusebleu ファミリー - トリップアドバイザー認証口コミ

We stayed the night, the hotel was comfortable and we enjoyed having dinner in the garden. The room was clean and comfortable but the air conditioning was not cool enough so we had to open the window (otherwise it would have been 5 stars) and slept reasonably well. Service at the restaurant was good. After checking out, we had an accident in the forest nearby and since none of the pharmacies were opened on Sunday, we decided to return to Novotel for help. Rayan who was at the reception helped us with first aid and then called the pompier which took us to the hospital. The amazing thing was Rayan didn't know that we had stayed the night, and we were very impressed that help was quickly and kindly offered to potentially non clients. We would like to thank Rayan and Novotel for their kind help.

Thank you

との提携 TripAdvisor

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