Novotel Fontainebleau Ury 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 973 件のレビュー

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Route Nationale 152, Chemin de Melun, Ile -de France, 77760 URY, フランス

説明

ホテルのその他の情報

  • Over 10,750 sq. ft. of lounges and meeting rooms

  • Restaurant with terrace and local products.

  • 10 minutes from Château de Fontainebleau

  • Treatment area with a pool heated all year round, sauna and fitness center.

  • 100% Non-Smoking Hotel

当ホテルの客室

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ホテル所在地

Novotel Fontainebleau Ury

Route Nationale 152, Chemin de Melun, Ile -de France
77760 URY
フランス

GPS:48.349362, 2.607622

電話番号
ファックス +33 1 60 71 24 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR FONTAINEBLEAU URY

Visit our restaurant and taste our dishes made with local and seasonal produce. Open 7 days a week. Enjoy the sun soaked terrace with its summer vibe.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  973 件のレビュー

トリップアドバイザーの評価  3.7/5  1,189 件のレビュー

Return visit of many!

トリップアドバイザーの評価 4.0/5

Brenda S Couples - トリップアドバイザー認証口コミ

Dear Guest, Thank you so much for your kind words and for your loyalty over the past 30 years. We are delighted to hear that you enjoyed your stay with us once again and that our location, restaurant, and especially our team’s warm welcome contributed to a pleasant experience. Your feedback regarding the rooms is noted, and we continually strive to maintain comfort and cleanliness for all our guests. It is always a pleasure to welcome returning guests like you, and we very much look forward to seeing you again in the future. Best regards, Marion Front Office Manager

Beautiful stopover not far from motorway

トリップアドバイザーの評価 3.0/5

LaohuPenang トリップアドバイザー認証口コミ

Dear Guest, Thank you for sharing your feedback. We are glad that you appreciated our location, easy access from the A6 motorway, parking, and the quality of our food. We take note of your comments regarding our staff and will continue to work on training and customer service to ensure a welcoming experience for all our guests. We hope to have the opportunity to welcome you again and provide a fully satisfactory stay. Kind regards, Marion Front Office Manager

トリップアドバイザーの評価 3.0/5

JT14 トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to share your feedback following your stay. We’re sorry to hear that certain aspects of your experience did not meet the usual Novotel standards, particularly regarding the condition of the room and car park. Your comments are valuable, and we will pass them along to the relevant teams for immediate attention and improvement. We’re glad, however, that you appreciated the Tesla chargers and the convenient access to the A6 — we know how important those can be for our guests on the move. We hope to have the opportunity to welcome you again and offer a stay more in line with your expectations. Kind regards, Marion Front Office Manager

Not recommended. Only for light travellers.

トリップアドバイザーの評価 3.0/5

Joseph C Friends getaway - トリップアドバイザー認証口コミ

Dear Joseph Chai, Thank you for taking the time to share your feedback. We are sorry to read that your experience did not meet your expectations, and we would like to clarify a few points for the sake of transparency. Upon your group’s arrival, our team did correctly indicate the location of all rooms. Additionally, all room keys were prepared in advance to ensure a smooth check-in. However, due to a recent software change, we unfortunately no longer have access to the same group arrival list format, which may have caused some delays. We apologize for any inconvenience this may have caused. Regarding the room numbering and layout, we understand it may differ from what you are used to, and we appreciate your comment, which will help us improve our explanations in the future. As for the absence of elevators, this is a known feature of our property and is clearly communicated to the tour operator prior to arrival. The luggage assistance service is indeed available as an optional extra, which allows us to allocate the appropriate staff when needed. We regret if this was not clearly conveyed to your group beforehand. Please rest assured that your comments have been shared with the relevant teams, and we remain committed to improving the guest experience. Best regards, Marion Responsable Hébergement

Earplugs required

トリップアドバイザーの評価 3.0/5

jenksmail トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you found our breakfast enjoyable, and that you appreciated the lounge area, the open fire, and the pool table. We’re sorry to hear that the noise from the room above affected your stay. We understand how important a good night’s sleep is and we will certainly look into ways to minimize noise for future guests. We’re also pleased to hear that you liked the body wash and shampoo, as well as the comfort of your room overall. Thank you again for your feedback, and we hope to welcome you back for a more peaceful stay next time! Best regards, Marion Responsable Hébergement

との提携 TripAdvisor

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