Novotel Париж Кретель Ле-Лак

Novotel Париж Кретель Ле-Лак 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.6/5 Отзывов: 797

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Особенности отеля

  • Открытый бассейн

  • Терраса с непревзойденным видом на озеро и парк

  • Охраняемая бесплатная автостоянка с зарядными терминалами

  • Здоровое меню в ресторан с блюдами из органических продуктов

  • Вечерами с понедельника по четверг шеф-повар порадует Вас блюдами по-домашнему.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

Novotel Париж Кретель Ле-Лак

Rue Jean Gabin, RN 186




  • На самолете

    PARIS ORLY На расстоянии 10 км / 6 миль

  • На самолете

    PARIS ROISSY CDG На расстоянии 33 км / 20 миль

  • На автомобиле

    CRETEIL CENTRE На расстоянии 1 км / 0 миль

  • На поезде

    CRETEIL UNIVERSITE На расстоянии 0 км / 0 миль

  • На поезде

    GARE DU NORD На расстоянии 16 км / 9 миль

  • На поезде

    PARIS GARE DE LYON На расстоянии 10 км / 6 миль

GPS:48.780783, 2.446389

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

La cabane Brasserie Maison

Оцените простые и вкусные блюда из местных и сезонных продуктов в ресторане La Cabane в теплой домашней атмосфере традиционной брассерии. Также Вас ждет терраса с видом на бассейн и озеро.

Наши номера

Просторные универсальные номера Novotel с современными интерьерами и всеми необходимыми удобствами идеально подходят для работы и отдыха. Отель Novotel Париж Кретей-ле-Лак предлагает Вам 110 оснащенных кондиционерами номеров площадью 25 м², а также люксы площадью 40 м² со спальней и зоной отдыха. В каждом люксе имеется кофеварка Nespresso, душевая кабина, купальный халат и тапочки.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.6/5  Отзывов: 797

Рейтинг TripAdvisor  3.5/5  Отзывов: 712

The worst experience for business. Try to avoid this hotel

Примечание: Tripadvisor 1.0/5

Mirco D Деловые путешественники - Реальные отзывы TripAdvisor

The worst restaurant service I have never had in my life travelling all over the world. I waited 1 hour for a Cesar salad and it arrived with allergens I asked to remove. I really had the impression I was not welcome. None of the staff spoke and understood English. Rooms are not well maintained. They were dirty and old.

Stay was ok after mishap was solved

Примечание: Tripadvisor 3.0/5

sc88sc Реальные отзывы TripAdvisor

We booked 4 rooms in this hotel about 6-7 months in advance. Upon getting there we were informed that we will be relocated to another hotel 15 mins away (not Novotel). This was unacceptable as we paid and booked a 4 star. It is important to note that the day before we received confirmation that they look forward to welcoming us, thus our booking was confirmed. The receptionist kept insisting there is nothing he can do for a good 30 - 45 mins and that he tried reaching us by phone. This is completely untrue as our phone were all in a position to receive calls but didn't get any from the said Hotel. They could have resorted to contacting us by email through the booking portal should they really needed to contact us. We asked to speak to manager but receptionist kept insisting this was not possible. Another employee than took over and managed to fit us all in the rooms we booked. She upgraded one of the rooms. She was a blessing. Had a bad start to our holiday due to incompetence of others!

Hello, We thank you for your comment. We are sorry for the inconvenience. If there was a problem with the reservation we would have warned you well in advance to resolve the problem before your arrival. We are delighted that my colleague helped you on your arrival and we hope that you were pleased with the upgrade ! We hope to see you again soon !

Bit better than average

Примечание: Tripadvisor 3.0/5

932craiga Деловые путешественники - Реальные отзывы TripAdvisor

I would say 3.5 out of 5, nothing special but wasn't bad. It is certainly your typical business trip overnight stay hotel. Arrived late in the evening and check in was fairly smooth and quick, room clean and comfortable but a little on the warm side. Had a quick bite to eat in the bar area, just a burger but it was good. Breakfast choice was limited, but typical continental style with a slightly different twist, you had to cook your own fried eggs, which was good but the pans were full of scratches and in need of replacement. Wifi was decent and check out smooth I would have no problems in booking again for business, but it is not a place you would want to take a family in my opinion

Bonjour, Nous vous remercions d'avoir partagé votre avis suite à votre séjour ! N'hésitez pas à venir en famille, nous proposons divers services et nous sommes à proximité des grands axes pour faire du tourisme et des visites. Au plaisir de vous accueillir à nouveau Léa Gagnou Chargée de communication junior

Room obsolete, ruined and dirty - the staff seemed like tourists

Примечание: Tripadvisor 1.0/5

LivioM Реальные отзывы TripAdvisor

When I have to choose a NOVETEL is a roulette and I cannot understand if it is a Crappy one or a good one. This was 4 stars (like other nice Novotel I tried in last months, example: novotel zurich city west and Novotel muenchen City Arnulfpark), but it is totally different. I have been here for 3 nights, when I entered the hotel, I walked around for 5 minutes in the HALL looking for the reception. There are no signs. At the end I asked to the BARMAN and he pointed the finger to a table close to him with a guy (that was looking ad me while I was lost, but he did nothing). Behind this guy there was JB Whisky and other barman stuff.... So that was the unrecognizable reception. I got the suite for me and my family. There was 2x 52" samsung TV in a ugly doble room. One remote control and when you change something on once TV, you do it on both. Also a problem keep a TV off. Air Cooling was not stopping, room was a bit cold for my sons. I asked for a blanked. Answer has been "I have to wait for a coulleague". ok. I asked a couple of hours later. Same answer. After 2 nights we left the hotel without the additional Blanket. Spiderwebs and dust in the air vents, toilettes&restoom funs were not working. The room was untreated, not only for details, but for the whole furniture (but the LCD 52" as I told you before). Really bad experience

Dear Customer, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georges CHRISTOS Manager

Return visit and even better

Примечание: Tripadvisor 5.0/5

monicamV3073BY Семьи - Реальные отзывы TripAdvisor

The hotel has undergone major renovations. It has a super modern look and feel. The rooms are spacious and so are the bathrooms. The reception area has a huge TV set and a play area for children. Towels are big and fluffy and so are the pillows. The swimming pool looks inviting in summer. The staff speak both English and French. Breakfast is a buffet with a wide selection cheese and bread and hot breakfast. They also have dinner options although I did not eat here. You will love this hotel. A must visit. Wifi is excellent and in all areas. Plenty parking space even for buses. I did not use public transport so am not sure how easily accessible this is.

Dear Customer We are delighted that your stay within our hotel is reaching your expectations. The hotel has been completely renovated, we are glad that you like it. We are waiting for you soon at the restaurant of our hotel to discover it. You can easily get around by subway and buses nearby. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georges CHRISTOS Manager

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Другие интернет-пользователи оценили наш отель

  • 211 Отзывов 9.2/10 Расположение
  • 600 Отзывов 4.6/10 Номер
  • 530 Отзывов 7.1/10 Сервис
  • 10 Отзывов 5.3/10 Интернет
  • 313 Отзывов 5.1/10 Комфорт
  • 240 Отзывов 3.2/10 Чистота
  • 209 Отзывов 4.3/10 Еда
  • 192 Отзывов 5.1/10 Завтрак

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