Novotel Paris Créteil Le Lac 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 824 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Terrace with outdoor swimming pool and view of the lake

  • 10 daylight-filled meeting rooms

  • Free, secure private car park with payable electric charging stations

  • Brasserie "La Cabane" homemade cuisine

  • Co-working space

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ホテル所在地

Novotel Paris Créteil Le Lac

Rue Jean Gabin, RN 186
94000 CRETEIL
France

GPS:48.780783, 2.446389

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敷地内
  • プール
  • 駐車場
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

La cabane Brasserie Maison

Simple and tasty cuisine with local and seasonal produce at La Cabane restaurant, in a warm home-brewed brasserie atmosphere. Also enjoy our terrace overlooking the pool and the lake.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  824 件のレビュー

トリップアドバイザーの評価  3.0/5  738 件のレビュー

Terrible dirty hotel avoid

トリップアドバイザーの評価 1.0/5

Explore43767235583 トリップアドバイザー認証口コミ

My stay at this hotel was a nightmare from the moment we walked in. The lobby had an unpleasant smell, and things only went downhill from there. The room was in a deplorable state, with stains on the carpet, dirty bed linens, and an unclean bathroom. It felt more like a run-down motel than a hotel. In fact, the conditions were so appalling that we had to leave and book another hotel. The only glimmer of hope was when the receptionist lady promised a refund, but our hopes were shattered when Expedia reached out, and the hotel heartlessly refused to honor that promise. This was a truly regrettable experience. DO NOT BOOK THIS HOTEL!

Anti-English and rude

トリップアドバイザーの評価 1.0/5

quadrophenia64 トリップアドバイザー認証口コミ

Not bad hotel all in all! But avoid if you are English as you will be treated like dog excrement! The rudest staff I have ever encountered OLIVIA is of particular note, just blatantly rude and obnoxious and obviously has a major problem with English

Do Not Stay Here!

トリップアドバイザーの評価 1.0/5

brettstar74 ファミリー - トリップアドバイザー認証口コミ

I had booked a room with 3 beds on hotel.com as my 2 step daughters cannot sleep in the same bed but we didn’t receive what we booked & despite raising this 4 times, nothing was done. Also room wasn’t cleaned, air con didn’t work, toilet door handle was broken, daughter got stuck in the toilet and was upset. Requested complimentary a breakfast on the second day as they hadn’t supplied the room we had booked, but when we went to have the breakfast at 0945, all the food was gone and the restaurant manager was rude and unhelpful. This was terrible customer service from a big known hotel chain. I tried to email them twice before I left this review but they never responded to my emails.

Would not recommend

トリップアドバイザーの評価 1.0/5

wildah2018 ファミリー - トリップアドバイザー認証口コミ

The hotel is apparently rated as 4 star but quite frankly it doesn’t deserve any stars. The hotel is neglected and tired, in need of a much needed renovation and change of personnel! On arrival, there are a number of steps and no accessible option with luggage, which is odd. On entering you are met with a strange smell, which appeared to be a feature rather then a one off, and no designated reception. The stairway was thread bare and worn out carpet, not a little bit, but large sections. The rooms themselves are tired and badly maintained. For example, where there has been some form of maintenance it has been poorly done, leaving obvious patches. The bathroom furniture is stained and very old. There is a damp smell within. The temperature of the room was unbearable, too hot, even when the heating was turned off. The room was not very clean, the windows were dirty, as were mirrors. There is no thought as to location or adequacy of plugs for charging. They only provide the basic shampoo, conditioner and gel, no shower caps, slippers, etc. The bed linen was not clean and on day one we noticed a blood stain (fresh) on a pillow case - we assume that it was not changed from the previous occupants. The towels are thin and threads coming out, plus we were never given enough towels. Also, the walls are incredibly thin and you can hear everything from the neighbouring rooms (in all directions!) as well as the corridors. The sofa bed creaks and makes noises in every movement and is incredibly uncomfortable! We did not take breakfast at the hotel or have any other meals there so cannot comment on the state of the food. The staff are unapproachable. For the few days we were there, we were never greeted on arrival or departure.

Strange Novotel next to a mosche

トリップアドバイザーの評価 1.0/5

Jmarc F トリップアドバイザー認証口コミ

Not a nice hotel it was below Accor standards terrible breakfast , diner with gold hamburgers, funny clientele in pantoufle all the day long in the common part of the hotel Also it was impossible to get any staff per phone as they never picked up End we could not even get a receipt and an invoice eventhough as they could not print it to send it per email but nothing … never again as it was quite expensive

との提携 TripAdvisor

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