Mercure Versailles Paris Ouest 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 791

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Rue de Marly le Roi, 78150 LE CHESNAY, Francja

Opis

O hotelu

  • Certified ALLSAFE for your peace of mind

  • Free WIFI throughout the hotel

  • 9.3 miles (15 km) from the Eiffel Tower and close to the Palace of Versailles

  • A few steps from the large PARLY 2 shopping center where you can find all the top brands

  • WiFi available throughout the hotel

Nasze pokoje

Lokalizacja hotelu

Mercure Versailles Paris Ouest

Rue de Marly le Roi
78150 LE CHESNAY
Francja

Pozycja GPS:48.829816, 2.117798

Telefon
Faks +33 1 39 55 06 22

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

JOSEPHINE

Enjoy a moment of relaxation in our calm and cozy bar, with a selection of Grands Vins Mercure. This space is ideal for business meetings, or to spend some time with family or friends

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 791

Ocena TripAdvisor  3.4/5  Liczba opinii: 508

Traumatic

Ocena na stronie TripAdvisor 1.0/5

MeandmydogBertie Opinia zatwierdzona w TripAdvisor

I was Traumatised by the Breakfast Waiter who told me to leave the breakfast room with my little dog Bertie. He failed to mention that we could eat in the bar and suggested we eat in the bedroom. I was travelling with a friend and paid for two rooms (plus two breakfasts at €16 each). We expected to eat together but each room only had one chair and no table! It was an aggressive act by the waiter. I am short and recently widowed and my little dog is my support dog. I had to say “N’Avancez Plus” several times and hold my hands up in front of me. I am awaiting a refund of at least the breakfasts that I paid for but was denied.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Versailles Paris Ouest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, We have a lot of positive comments concerning our breakfast waiter who is very appreciated from our guests. A credit refund in the amount of € 72.00 will be issued to your account. For that I shall be glad to receive by email your bank account details to do a transfer as soon as possible We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. MOLIN Directrice

Good Stay

Ocena klientów 4.5/5

Michal Pobyt służbowy - Opinie potwierdzone ALL

Czysty, wygodny pokój, dobra lokalizacja, miła obsługa, jedynie na śniadanie mogłoby być więcej warzyw do wyboru.

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Versailles Paris Ouest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maritza MOLIN Directrice

Hot house in summer!

Ocena na stronie TripAdvisor 2.0/5

Doug W Couples - Opinia zatwierdzona w TripAdvisor

The worse thing about this hotel is that it is indicated on their website as having Air Conditioning. IT DOSEN’T. It has air cooling which was hopeless when the temperature is above 18 degrees. We were given a fan to cool the room, but all this did was to circulate the hot air. This is not the fault of the staff but the owners of Mercure Hotels who have given false information on their website. The staff tried to appease us as much as they could and tried to move us to another hotel with A/C but no suitable rooms were found as we planned to stay in Versailles for three days. The room was clean, beds are a bit hard, which suits me but not everyone. Disappointed that the hotel doesn’t have a restaurant, but Westfield Shopping Centre just across the road which has plenty of restaurants. Didn’t participate with breakfast so cannot comment. Plenty of free car parking, but some distance from Versailles Palace.

Good morning @Doug W, we are terribly sorry to read your comments according to your stay. Our management wish to exchange with you : Maritza.MOLIN@accor.com You have all our attention, Regards

Very Disappointing

Ocena na stronie TripAdvisor 1.0/5

pamelal14 Rodziny - Opinia zatwierdzona w TripAdvisor

This was the worst hotel booked by our Filipino tour group for a 4-country European tour. Carpets are old and stained; rooms are dated and dark; and amenities are lacking (no slippers/no toiletries). But what was worse is how this hotel made us feel discriminated upon. Our group of 38 was assigned to take breakfast in a small, enclosed, make-shift room, where they brought food from the main dining area. This is an understandable arrangement on its own, but the room was too cramped for guests to move freely and did not have enough chairs to accommodate the entire group. At the same time, although there was not a shortage of food brought inside, you will eventually feel degraded when you see how the main dining room looks like and the available food choices. I do not believe it is a question of competency as this hotel has been operating for years. If at all, this hotel promotes discrimination and is not consistent with the Accor brand. The management of this hotel should be revamped, as it promotes the wrong culture among its staff.

Good morning , we are terribly sorry to read you comments an kindly invite you to contact our Director on : Stephanie.TALON@accor.com You have all our attention, Regards

Great location and very helpful staff.

Ocena na stronie TripAdvisor 5.0/5

justbruce Rodziny - Opinia zatwierdzona w TripAdvisor

Thank you for a lovely stay. Stephanie, the manager, was very helpful and understanding. The hotel is perfectly located for visiting the Palace of Versailles. The location is also excellent, if you’re passing by Paris en route to the south or the west. I would stay here again and recommend it.

Good morning @justbruce, what an amazing chance to have you with us here at the Mercure Parly2! A million thanks for your words on Stéphanie, our Hotel's Director, as well as our staff. Thank you also for the perfect location, to visit Versailles Palace. For your next visit , don't forget to contact us direct as we love to take extra care of our regular hosts. With my Warmest Regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 255 Liczba opinii 9.3/10 Lokalizacja
  • 446 Liczba opinii 6/10 Pokój
  • 443 Liczba opinii 9.2/10 Obsługa
  • 206 Liczba opinii 8.7/10 Śniadanie
  • 161 Liczba opinii 6.2/10 Czystość
  • 121 Liczba opinii 5.4/10 Klimat
  • 87 Liczba opinii 7.8/10 Dobra oferta cenowa
  • 78 Liczba opinii 4.5/10 Udogodnienia

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