Hotel Mercure Paris Sud Les Ulis Courtaboeuf

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Hotel Mercure Paris Sud Les Ulis Courtaboeuf 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 316 comentários

Hotel aprovado por ALLSAFE

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Extras do hotel

  • HOTEL certificado ALLSAFE

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Hotel Mercure Paris Sud Les Ulis Courtaboeuf

3 rue du Rio Salado, Courtaboeuf
91952 LES ULIS
França

Telefone +33 1 69 07 63 96

Fax +33 1 69 07 92 00

E-mail de contacto

  • MASSY PALAISEAU RER COURTABOEUF:  0602 PARANA

  • CDG -ST REMY LES CHEVREUSES:  RER B4 MASSY PALAISEAU

  • VERSAILLES MASSY PALAISEAU:  RER C2 MASSY PALAISEAU

  • De avião

    PARIS ORLY A 20 km / 12 milhas

  • De avião

    PARIS ROISSY CHARLES DE GAULLE A 51 km / 31 milhas

  • De comboio

    GARE MASSY PALAISEAU A 10 km / 6 milhas

  • De comboio

    MASSY PALAISEAU A 6 km / 3 milhas

GPS:48.679287, 2.198776

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

L'E-CONE

Restaurante recém-renovado que serve cozinha tradicional francesa com um toque moderno num ambiente acolhedor e descontraído. Aqueça-se junto à lareira no inverno ou relaxe no terraço junto à piscina no verão.

As nossas opções de alojamento

Temos quartos espaçosos e confortáveis para relaxar. Os nossos quartos Privilege oferecem ainda mais bem-estar graças aos pequenos detalhes. Venha conhecê-los!

Avaliações dos nossos clientes sobre o
Hotel Mercure Paris Sud Les Ulis Courtaboeuf

Avaliações dos nossos clientes sobre o
Hotel Mercure Paris Sud Les Ulis Courtaboeuf

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Classificação ALL  4.3/5  316 comentários

Classificação do TripAdvisor  3.5/5  292 comentários

Clean and comfortable

Nota Tripadvisor 5.0/5

LacVert123 Avaliação com certificação TripAdvisor

Clean room and good service. A great place for an overnight stay. Very good reception service - receptionist could not be more helpful. Good breakfast. Uber food service for dinner. Safe parking behind a locked gate.

Cher LacVert123, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Sud Les Ulis Courtaboeuf. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Cher LacVert123, en l’expression de nos sentiments les meilleurs. Mathieu O. Responsable Hébergement / Room Division Manager

Very disappointed, not even clean...

Nota Tripadvisor 2.0/5

Goxxxx Negócios - Avaliação com certificação TripAdvisor

Room needs to be refurbished, Bedsheets not clean (old blood stains on it), and damaged with holes, Shower broken, tiles with mushrooms, ... Blocks of dust gathering on the carpet Almost no attention nor upgrade for fellow customers ( in my case the highest grade Platinum) Very disappointed, i used to give better rates here.

Dear Goxxxx, Thank you for taking the time to tell us about your experience at Mercure Paris Sud Les Ulis. I am sorry that this one did not meet your expectations, especially regarding our bedrooms, please allow me to express my sincerest apologies. All our teams strive to provide a superior service experience for every customer, therefore, your feedback is important to us. Rest assured that your return will be shared with our department managers concerned (Executive Housekeeper and Technical Manager) in order they take the appropriate measures with their teams to address the problems and prevent future occurrence. It is my hope that you will give us the opportunity to better serve you in the near future. Kind regards, Maxime B. Room Division Manager H0376-OM@ACCOR.COM

Excellent stay

Nota Tripadvisor 5.0/5

Pauline S Negócios - Avaliação com certificação TripAdvisor

Very pleasant stay. Comfortable room, good breakfast and friendly service. Everything I need on a business trip. Plus the lovely surprise of a cake for my birthday. Thank you, made being away from home much nicer.

Dear Pauline S, We very much appreciate your comments regarding your stay. We are delighted to read that you had an excellent stay and enjoyed our birthday cake in your room. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Best regards, Maxime B. Room Division Manager

One night stay for the Ryder Cup

Nota Tripadvisor 3.0/5

Yann-ling S Famílias - Avaliação com certificação TripAdvisor

After a long trip we were looking forward to our junior suite, and it smell smoke of cigarettes.According to the manager no other room was available and it was to us to open the window to refresh.I wander why we pay so much to ultimately get a smelly suite and refresh it ourselves???No compensation and no upgrade, how pitty and how rude to treat guests the way the manager did.The manager was a woman, so very unprofessional.

Dear Yann-ling S, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Maxime B. Room Division Manager

Nice hotel, shame about the location

Nota Tripadvisor 4.0/5

chrislP8640BV Couples - Avaliação com certificação TripAdvisor

Nice friendly and efficient hotel on the outskirts of Paris. We had travelled from the south and so just used it as a stop-over. It is very close to the autoroute but is in the middle of a business park. We were disappointed to find out, when we got there, that the restaurant was closed and there wasn't a huge choice of restaurants nearby. I think this is predominantly a business hotel and so was very quiet at weekends. That said, the staff were friendly and helpful and we also managed to get an upgrade on our room, which was a nice touch.

Dear Chris L, We kindly than you for your nice comment on Tripadvisor after your stay in our hotel the Mercure Paris Sud Les Ulis. We are happy to see that you appreciated the hotel and that you found our friendly and helpful. Concerning the restaurant effectively it is closed on week-ends. We have one "Boutique Gourmande" opened 24 hours a day and 7 days a week. Our shop has several drinks, sandwiches, salads and other snacking. Hoping to have the chance to welcome you back again in the near future, Kind regards, Antoine Caffarena General Manager

Swimming pool and restaurant closed

Nota Tripadvisor 3.0/5

sauckl Famílias - Avaliação com certificação TripAdvisor

Great location for heading south, friendly staff, clean rooms, great value family room off their website, late booking. On our visit the pool and the restaurant were closed. Might be wrong but we got the impression that the restaurant is not open at the weekend and the pool only over the summer months. If you need either of these check before you book,

Dear guest, We would like to thank for your review after your stay at our hotel, the Mercure Paris Sud Les Ulis. We are truly happy to know that you appreciated our location and our family rooms. And that you also found our staff friendly. Effectively our restaurant and bar are closed during the week-end (from Saturday until Sunday). The bar opens on Sunday evening. We have a "Boutique Gourmande" (snacking shop) available everyday at the front desk with many kinds of drinks, salads, candy bars, sandwiches, etc. Referring to the swimming pool, it opens depending on the weather end of May / beginning of June until September. I hope that we will have the pleasure to welcome you back again, please don't hesitate to contact us directly for your next booking. Kind regards, Antoine Caffarena General Manager

Business hotel

Nota Tripadvisor 4.0/5

Colin C Negócios - Avaliação com certificação TripAdvisor

This hotel is very typical of the Accor Mercure brand. Room is comfortable and the bed is good. Bathroom was clean. Location is in the middle of an industrial area and the nearest public transport is a 20 minute taxi ride away (€25). There are a couple of good restaurants nearby (within walking distance). Breakfast was satisfactory. Staff were very friendly and helpful.

Dear Guest, We kindly thank you for your review after your stay in hotel the Mercure Paris Sud Les Ulis. We sincerely appreciate and we are very glad that you found our staff friendly and helpful and our beds and rooms comfortable. Thank you once again for your nice comment, hoping to see you back in our hotel very soon. Kind regards, Antoine Caffarena General Manager

Abysmal

Nota Tripadvisor 1.0/5

julianf123 Negócios - Avaliação com certificação TripAdvisor

After a pleasant stay in 2013 while attending the Montlhery Vintage Car Revival, we re-booked paying full rate in advance for the 2015 event. We arrived on Friday the May Bank Holiday for a three-night stay, to find the restaurant and bar were closed for the whole week-end; there was minimal staff presence; and we were almost the only guests. As Mercure do not warn you that you will be staying in an almost deserted hotel with nothing to eat or drink except breakfast, I hope this review will serve as a warning to others.

Dear Guest, We kindly thank you for your message but we sincerely regret your disappointment after your stay at our hotel. Effectively our restaurant and bar are closed during the week-end. The reason is that most of our individual guests staying during this period don't spend their time at the hotel during the day and are mostly go for visiting in Paris and other tourists' areas. We have a "Boutique Gourmande" (snacking shop) available at the front desk with many kinds of drinks, salads, candy bars, sandwiches, etc. Hoping that we will have the chance to welcome you again in our hotel, Kind regards, Antoine Caffarena General Manager

Expensive and not perfect.

Nota Tripadvisor 3.0/5

668richarde Negócios - Avaliação com certificação TripAdvisor

Room is tiny, but the bed is very comfy. Bathroom was nice but drawing a bath took forever. Internet is fast and reliable. Front desk ladies are nice. The hotel restaurant is overpriced and not that good. Also, we checked in early and the cleaning lady entered without knocking, as I was naked from taking a shower...

Dear Guest, We thank you very much for your feedback, posted recently about your stay at our hotel, the Mercure Paris Sud Les Ulis. We observe that you had and overall good stay and that you appreciated our front-office staff. Concerning the restaurant, we regret that your experience wasn't good and that you found it expensive. I hope that we will have the chance to welcome you back again, please don't hesitate to contact us directly for your next booking. Kind regards, Antoine Caffarena General Manager

Clean spacious rooms

Nota Tripadvisor 4.0/5

Dee T Famílias - Avaliação com certificação TripAdvisor

We booked this hotel at the last minute after a change of travel plans, it was 103 euros for the night for a family room. The room we were allocated was large and spacious, with a separate adjoining room with a kingside bed for us and 2 large singles for the kids in the main room. The bathroom was large, modern and clean and the bedding was lovely and clean. The only downside was the mattresses which were a bit hard. There were tea and coffee facilities and an outdoor swimming pool. We arrived on a bank holiday so the main restaurant was closed, bit the bar offered some meals, though we decided to walk the 10 mins to a buffalo grill over the road. We chose the express breakfast of pain au chocolate and croissants for 7 euros per adult and the kids ate for free. I would definitely recommend this hotel as an ideal stop over just south of Paris

Dear guests, We would like to thank you for taking the time to share your experience on Tripadvisor after your recent stay in our hotel the Mercure Paris Sud Les Ulis Courtaboeuf. We are very happy to see that you had a good stay with us and that you recommend our hotel. We hope that we will have the chance to welcome you back in our hotel in the coming future. Kind regards, Antoine Caffarena

Never Again

Nota Tripadvisor 1.0/5

bazmaz62 Famílias - Avaliação com certificação TripAdvisor

The restaurant was closed which was something we expected as it was a Friday night. However the literature quite clearly states that room service or snacks at the bar would be available. The only thing available at the bar was a drink. We were told that there were restaurants nearby. The only restaurant that was open, if that's the correct word, was a McDonald's. I do not expect to stay in a hotel of this rating and have to go out for a McDonald's to get something to eat. I will never be staying at this hotel again.

Dear Madam, dear Sir We wanted to thank you to have kindly informed us about your weekend in our hotel. Some years ago, because we are located in an industriel area, taking in consideration that we could not get more than 4 covers per service and as our weekend customers are most B&B toursimes groups, but also as a variety restaurants have open to 15-minute walk from the hotel such as "la Boucherie" steakhouse, "La criée" fish restaurant "Courte paille" firewood grilled restaurant then Mac Donalds, we decided to close our restaurant from Friday evening to Sunday evening . and well specified this information on our website and internal restaurant information. Nevertheless we continued to offer a light menu of snaking for customers who do not wish to go out. So we do not understand the reason why our restaurant waiter refused to serve you more than a drink and we will get some explanation from his side . So please accept our apologies for this mistake as he should have given the snacking card and serve you when you asked for it. Best regards Joël FENOYER

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