Mercure Andorra Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 484

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Mercure Andorra Hotel - Image 1
Mercure Andorra Hotel - Image 2
Mercure Andorra Hotel - Image 3
Mercure Andorra Hotel - Image 4
Carrer de la Roda s n, AD500 ANDORRA LA VELLA, Andorra

Opis

O hotelu

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

Nasze pokoje

Lokalizacja hotelu

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

Pozycja GPS:42.507908, 1.526859

Telefon
Faks +376 00376873652

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 484

Ocena TripAdvisor  3.7/5  Liczba opinii: 700

A very agreeable and convenient hotel in the heart of Andorra La Vella

Ocena na stronie TripAdvisor 5.0/5

Joe O Opinia zatwierdzona w TripAdvisor

This is a very agreeable and convenient hotel right in the heart of Andorra La Vella, with a bus stop just outside (La Roda bus stop) that pretty much all bus lines stop at. The staff were friendly and helpful, particularly at the front desk, and the breakfast buffet was delicious and well-ordered. The style of the hotel is classic and restrained, it has a certain character which I found very agreeable. There is a great spa that is free for guests. Yes, some aspects of the rooms could be modernised, eg there need to be more plugs to charge mobile phones, and there could be more lighting in the rooms, but these are minor quibbles. I very much look forward to returning!

Disappointing

Ocena na stronie TripAdvisor 1.0/5

Andres_B_Fernandez Rodziny - Opinia zatwierdzona w TripAdvisor

I tried to do my evaluation through Accor. It seems that they delete (or not publish) commentaries below their expectations. I hope I can now through Tripadvisor. The reservation process was easy through the App. Communication with the Hotel not so easy, answers delayed in weeks, containing little useful information. We got a room for 3 adults and a 13 y old (1 m 85cm). The so called deluxe room with 2 beedrooms is a room in which two sofa beds are loctaed (in military standard, not in a hotel standard). Asking for bathrobes for the third adult was viewed as an insult by the desk, and not made possible at all. the room was big, smelly, with out-to-date bathroom and only 1, yes, ONE spot of light in the room. This is not useful in 2024 for the standard of 4 persons. asking for a multi-spot was answered with a clear no, as they get stolen... The SPA is nice, but used and frequented as a kid swimming pool, with the jumps & shouts expected in a kids swimming pool. I understand that kids need leisure activities, and we have 3 kids... but the SPA is not the place for it. Same in the breakfast room, you have to take queues because some parents are making sandwiches for the whole family to take to the slopes. Again, if this is desired, make it possible and help these families. If not, please enforce it. As a whole, even with a very good location, this is not the place where you want to be relaxing after ski with adults or grown-up kids. Definitely outdated, too expensive for what they offer and not to the expected Accor-standard.

Overall excellent stay

Ocena na stronie TripAdvisor 5.0/5

kaori T Opinia zatwierdzona w TripAdvisor

Well maintained 4 star hotel. A perfectly located hotel right in the town centre. 10 minutes walk to busses from Barcelona.Spacious room and bathroom.Minibar was provided in the room, which was lovely. However, there was no more than one electrical outlet in the room. The only one was behind the table. Overall excellent stay. We really enjoyed in Andorra!

Disappointing experience

Ocena na stronie TripAdvisor 2.0/5

Alejandro D Opinia zatwierdzona w TripAdvisor

The facilities at the hotel are very dated and people at reception were completely unfriendly. The buffet breakfast (price EUR16/pax) is overpriced considering the low quality of what's on offer. In my view, this hotel is quite below the standards you can find at other hotels in the Accor chain

Nice hotel fab location.

Ocena na stronie TripAdvisor 4.0/5

Blondemadwife Couples - Opinia zatwierdzona w TripAdvisor

Difficulty initially finding car park, not well signposted. The exterior of the hotel is lovely, lots of green plants clean and welcoming. Reception staff friendly and helpful. Room clean, we had room 207, near the hotels aircon, so noisy and we were unable to open the window. Hotel empty compared to the Novotel next door which was busy.

Dear Blondemadwife, Thank you very much for sharing your experience after staying at the Hotel Mercure. It is a pleasure for us to know that the hotel as a whole exceeded your expectations and made your stay enjoyable. We look forward to welcoming you back for a future stay! kind regards Daniela Barbosa

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 583 Liczba opinii 8.5/10 Lokalizacja
  • 813 Liczba opinii 4.5/10 Pokój
  • 559 Liczba opinii 7.7/10 Obsługa
  • 25 Liczba opinii 5.1/10 Internet
  • 441 Liczba opinii 4.3/10 Komfort
  • 326 Liczba opinii 8.6/10 Śniadanie
  • 298 Liczba opinii 2.1/10 Klimat
  • 240 Liczba opinii 4.3/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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Andorra La Vella - wszystkie nasze hotele

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