Mercure Andorra Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 495

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Mercure Andorra Hotel - Image 1
Mercure Andorra Hotel - Image 2
Mercure Andorra Hotel - Image 3
Mercure Andorra Hotel - Image 4
Carrer de la Roda s n, AD500 ANDORRA LA VELLA, Andorra

Opis

O hotelu

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

Nasze pokoje

Lokalizacja hotelu

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

Pozycja GPS:42.507908, 1.526859

Telefon
Faks +376 00376873652

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 495

Ocena TripAdvisor  3.5/5  Liczba opinii: 691

Nice hotel fab location.

Ocena na stronie TripAdvisor 4.0/5

Blondemadwife Couples - Opinia zatwierdzona w TripAdvisor

Difficulty initially finding car park, not well signposted. The exterior of the hotel is lovely, lots of green plants clean and welcoming. Reception staff friendly and helpful. Room clean, we had room 207, near the hotels aircon, so noisy and we were unable to open the window. Hotel empty compared to the Novotel next door which was busy.

Dear Blondemadwife, Thank you very much for sharing your experience after staying at the Hotel Mercure. It is a pleasure for us to know that the hotel as a whole exceeded your expectations and made your stay enjoyable. We look forward to welcoming you back for a future stay! kind regards Daniela Barbosa

Ideal Location!

Ocena na stronie TripAdvisor 4.0/5

JessW37 Couples - Opinia zatwierdzona w TripAdvisor

A perfectly located hotel right in the city centre. It has its own parking in a secure garage underneath the hotel. It's quite tight in there and we were very lucky to get a space. It's quite expensive at €26 per night. Our room was comfortable, the decor was dated but everything was functional. Tea and coffee was provided but only decaff coffee. We went to have a look at the pool, which looked great! We didn't have time to use it, unfortunately! The gym was large too, although the equipment was dated. Water was provided in the room, which was lovely. We really enjoyed in Andorra!

Dear JessW37, Thank you very much for choosing us. Providing all our guests with an excellent experience and stay is our raison d'être. Thank you for your kind words about the hotel. Indeed, we are happy to know that you have been comfortable in our home and on your behalf we will congratulate all the staff who took care of making your stay in our hotel even more pleasant. We look forward to welcoming you again and to provide you with the best services and attention at all times. Best regards. Daniela Barbosa

100000/1000000

Ocena na stronie TripAdvisor 5.0/5

Marta G Opinia zatwierdzona w TripAdvisor

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

Dear martaM7412BI, Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. We love to know that you enjoyed our facilities, services. You can rest assured that we will share your comments with our team. It was a pleasure to have you with us and we look forward to welcoming you again in a not very far away stay. Best regards, Daniela Barbosa

A really relaxing mini break in an Andorra top hotel

Ocena na stronie TripAdvisor 5.0/5

727suet Couples - Opinia zatwierdzona w TripAdvisor

This was a returning visit to this hotel. As we have status with Accor, we were upgraded to a room overlooking the river. The hotel staff were great, and suggested some shopping venues. We also visited the circ de solar and had a great evening The hotel also features a large pool and spa area Breakfast was buffet style, with a generous selection of hot and cold food. Can't fault the stay. 10 out of 10

Dear 727suet, Thank you very much for sharing your experience at the Mercure / Novotel hotel and thank you for choosing us for your stay. It is an honor for us to receive feedback from guests and even more so if we can see that we managed to exceed your expectations. We are glad to know that all our dedication contributed to make your stay enjoyable! We would love to welcome you again soon, so we have another opportunity to continue to surprise you with our hotel and services. Best regards. Daniela Barbosa

Really disappointing

Ocena na stronie TripAdvisor 2.0/5

775jodiem Couples - Opinia zatwierdzona w TripAdvisor

Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast. Just generally disappointing. Andorra is stunning though

Dear 775jodiem, Thank you very much for taking the time to give us your feedback after your stay at the Mercure Hotel. We are sorry to read that during your stay, you had some incidents, which contributed to, that your stay was not as pleasant as expected. We are a "dog friendly" hotel, but it is true that dogs are not allowed in the restaurant and spa. This decision has been taken because these are a sensitive areas, and we felt it was the right thing to do for all customers. The clients are informed that it is not allowed to leave the dog alone in the room at any time, but, as you must understand operationally for the Hotel, it is a difficult situation to control. Regarding the spa, our opening hours are Sunday to Thursday from 10h15 to 14h00 and 17h00 to 20h45 and Friday and Saturday 09h30 to 21h30. We will contact the Wellness department and check, if they have the information visible to all customers. Once again we regret the successive incidents suffered during your stay and for this reason, please accept our sincere apologies from the entire Prestigi Hotels team. Kind Regards Daniela Barbosa

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 582 Liczba opinii 8.3/10 Lokalizacja
  • 803 Liczba opinii 4.9/10 Pokój
  • 582 Liczba opinii 8/10 Obsługa
  • 27 Liczba opinii 2.9/10 Internet
  • 439 Liczba opinii 4.6/10 Komfort
  • 338 Liczba opinii 8.6/10 Śniadanie
  • 286 Liczba opinii 2.6/10 Klimat
  • 239 Liczba opinii 7.8/10 Strefa wellness

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