Mercure Andorra Hotel 4성

고객 평점 (ALL 평가) 4.3/5 495 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Andorra Hotel - Image 1
Mercure Andorra Hotel - Image 2
Mercure Andorra Hotel - Image 3
Mercure Andorra Hotel - Image 4
Carrer de la Roda s n, AD500 ANDORRA LA VELLA, Andorra

호텔설명

호텔 추가 정보

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

숙박

호텔 위치

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507908, 1.526859

전화
팩스 +376 00376873652

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  495 리뷰

TripAdvisor 평가  3.5/5  691 리뷰

Nice hotel fab location.

트립어드바이저 평점 4.0/5

Blondemadwife Couples - TripAdvisor 인증 리뷰

Difficulty initially finding car park, not well signposted. The exterior of the hotel is lovely, lots of green plants clean and welcoming. Reception staff friendly and helpful. Room clean, we had room 207, near the hotels aircon, so noisy and we were unable to open the window. Hotel empty compared to the Novotel next door which was busy.

Dear Blondemadwife, Thank you very much for sharing your experience after staying at the Hotel Mercure. It is a pleasure for us to know that the hotel as a whole exceeded your expectations and made your stay enjoyable. We look forward to welcoming you back for a future stay! kind regards Daniela Barbosa

Ideal Location!

트립어드바이저 평점 4.0/5

JessW37 Couples - TripAdvisor 인증 리뷰

A perfectly located hotel right in the city centre. It has its own parking in a secure garage underneath the hotel. It's quite tight in there and we were very lucky to get a space. It's quite expensive at €26 per night. Our room was comfortable, the decor was dated but everything was functional. Tea and coffee was provided but only decaff coffee. We went to have a look at the pool, which looked great! We didn't have time to use it, unfortunately! The gym was large too, although the equipment was dated. Water was provided in the room, which was lovely. We really enjoyed in Andorra!

Dear JessW37, Thank you very much for choosing us. Providing all our guests with an excellent experience and stay is our raison d'être. Thank you for your kind words about the hotel. Indeed, we are happy to know that you have been comfortable in our home and on your behalf we will congratulate all the staff who took care of making your stay in our hotel even more pleasant. We look forward to welcoming you again and to provide you with the best services and attention at all times. Best regards. Daniela Barbosa

100000/1000000

트립어드바이저 평점 5.0/5

Marta G TripAdvisor 인증 리뷰

On July 22, 2023 I was at the Novotel hotel and I loved it, the spa was in the other hotel you have to cross the street, and I went in the morning it was quiet, and I loved it, the girl in the morning is super nice ! he has a very sweet voice. Charming and very attentive, thanks again! And restaurant some waiters 10 out of 10. The masseuse is a bit I don't know anything... and the fault was the Turkish bath, but we didn't care much because of the friendliness of the spa girl. and hotel to renovate..

Dear martaM7412BI, Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. We love to know that you enjoyed our facilities, services. You can rest assured that we will share your comments with our team. It was a pleasure to have you with us and we look forward to welcoming you again in a not very far away stay. Best regards, Daniela Barbosa

A really relaxing mini break in an Andorra top hotel

트립어드바이저 평점 5.0/5

727suet Couples - TripAdvisor 인증 리뷰

This was a returning visit to this hotel. As we have status with Accor, we were upgraded to a room overlooking the river. The hotel staff were great, and suggested some shopping venues. We also visited the circ de solar and had a great evening The hotel also features a large pool and spa area Breakfast was buffet style, with a generous selection of hot and cold food. Can't fault the stay. 10 out of 10

Dear 727suet, Thank you very much for sharing your experience at the Mercure / Novotel hotel and thank you for choosing us for your stay. It is an honor for us to receive feedback from guests and even more so if we can see that we managed to exceed your expectations. We are glad to know that all our dedication contributed to make your stay enjoyable! We would love to welcome you again soon, so we have another opportunity to continue to surprise you with our hotel and services. Best regards. Daniela Barbosa

Really disappointing

트립어드바이저 평점 2.0/5

775jodiem Couples - TripAdvisor 인증 리뷰

Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast. Just generally disappointing. Andorra is stunning though

Dear 775jodiem, Thank you very much for taking the time to give us your feedback after your stay at the Mercure Hotel. We are sorry to read that during your stay, you had some incidents, which contributed to, that your stay was not as pleasant as expected. We are a "dog friendly" hotel, but it is true that dogs are not allowed in the restaurant and spa. This decision has been taken because these are a sensitive areas, and we felt it was the right thing to do for all customers. The clients are informed that it is not allowed to leave the dog alone in the room at any time, but, as you must understand operationally for the Hotel, it is a difficult situation to control. Regarding the spa, our opening hours are Sunday to Thursday from 10h15 to 14h00 and 17h00 to 20h45 and Friday and Saturday 09h30 to 21h30. We will contact the Wellness department and check, if they have the information visible to all customers. Once again we regret the successive incidents suffered during your stay and for this reason, please accept our sincere apologies from the entire Prestigi Hotels team. Kind Regards Daniela Barbosa

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 582 리뷰 8.3/10 위치
  • 803 리뷰 4.9/10 객실
  • 582 리뷰 8/10 서비스
  • 27 리뷰 2.9/10 인터넷 가격
  • 439 리뷰 4.6/10 안락함
  • 338 리뷰 8.6/10 조식
  • 286 리뷰 2.6/10 분위기
  • 239 리뷰 7.8/10 웰니스 센터

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