Hotel Mercure Auxerre Autoroute du Soleil 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 874

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Hotel Mercure Auxerre Autoroute du Soleil - Image 1
Hotel Mercure Auxerre Autoroute du Soleil - Image 2
Hotel Mercure Auxerre Autoroute du Soleil - Image 3
Hotel Mercure Auxerre Autoroute du Soleil - Image 4
Route nationale 6, lieu dit "le chaumois", 89380 APPOIGNY, France

Opis

O hotelu

  • Easy access from the A6 highway

  • Large terrace, swimming pool and park

  • Free private car park

  • 47-in (120-cm) TV, beIN Sports channels

  • Family Rooms

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Auxerre Autoroute du Soleil

Route nationale 6, lieu dit "le chaumois"
89380 APPOIGNY
France

Pozycja GPS:47.852896, 3.543895

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE CHAUMOIS

Savor our Burgundy specialties cooked by Chef Modibo KONE at "Le Chaumois" restaurant. You can enjoy your meal in the restaurant or on the terrace near the pool.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 874

Ocena TripAdvisor  3.5/5  Liczba opinii: 676

Bad facilities combined worst service. Avoid!

Ocena na stronie TripAdvisor 1.0/5

Explore46151662511 Rodziny - Opinia zatwierdzona w TripAdvisor

This is not a four stars hotel. It’s at its maximum two stars. Family room’s roof is angled and all of us have bumped our heads against it. The disaster comes when we walked into the restaurant. The floor manager puts on his theatrical act when we were patiently waiting to order the food and to pay for the bill. We ended up without ordering any desserts simply to avoid any more unpleasant service. My husband asked for a small bottle of wine and a big bottle came. When people in the rest of the world talk about rude French people, he’s the role model. The air conditioner didn’t work either!

Tired old hotel but good location

Ocena na stronie TripAdvisor 2.0/5

7leon Rodziny - Opinia zatwierdzona w TripAdvisor

Great location - very dilapidated areas and rooms. Seemed a number of people travelling with dogs which was probably useful. However the common areas, pavements and rooms were very tired and unacceptable. The cost was reasonable but it’s unacceptably knackered out to use an English term

never again

Ocena na stronie TripAdvisor 2.0/5

Theo P Opinia zatwierdzona w TripAdvisor

On a stopover from the Atlantic Coast going eastwards, we choose this hotel on the basis of location and Accor-own descriptions. The daytime staff was friendly and helpful after a mishap (we had accidentally made a reservation for a year later!) and check-in was fine.. The menu choice for dinner is small but good and the food is good. But then: 1. The "Do not disturb" card for the door missing in the room, no card at the reception where they offered to bring one to the room. This never happened!, 2. The rooms have stains on the floor, and several bulidings are blocked due to apparently very necessary renovations and the beds (!!!) have matresses which are as old as the buildings which are nice but probably from the 80-ies. One feels the metal springs with every movement and one rollls into the middle of the bed due to the poor quality of the worn out mattresses. The bathroom has an elctric heater of the 80-ies with unbearable noise! 3. The breakfast is of poor quality as well (scrambled eggs of courseare made from something like egg beater in the tetra pack but then watery due to lack of cooking or heating up with no taste at all!). OK: local cheeses and salami, organic yoghurt... some fruits, but nothing really special. Positive to mention the automatic machine with "Espresso ristretto" as a choice and usually friendly personnel. Bot all in all a miserable relationship between (poor) quality and (high) price. That is the reason for "Never again!).

Very old hotel

Ocena na stronie TripAdvisor 1.0/5

507ceese Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have a platinum card of Accor, but I never saw an old hotel like this. It is a very old motel in fact. You have to go out of the hotel reception, enter an old building and climb the stairs (no elevator). The room is old with very outdated and old beds and a small desk were you can not work. The curtains does not close and in two beds you will tap your head, as it is too low. I never wrote a review, but in this case I have to warn people.

Thank you for taking the time to write to us following your stay at Hôtel Mercure Auxerre. We are sorry that the service and delivery did not meet your expectations, and we ask that you accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Nicolas Betsy Director

Disappointed

Ocena na stronie TripAdvisor 2.0/5

ianhanna68 Couples - Opinia zatwierdzona w TripAdvisor

During our 3 night stay our room was not serviced. The pool had no sun canopies, and many of the sun beds were torn and unusable. The price of a beer was €10, and breakfast €18 per person. Far too expensive. The place needs a lot of updating. There were dirty dishes in the hallway outside our room which weren’t cleared up for two days. Unacceptable.

Hello I'm really sorry, and I can apologize for yours holidays. When you're unhappy, come and tell us at the front desk, so that we can make your stay comfortable. Regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 180 Liczba opinii 9.2/10 Lokalizacja
  • 502 Liczba opinii 5.3/10 Pokój
  • 419 Liczba opinii 8.7/10 Obsługa
  • 8 Liczba opinii 5.5/10 Internet
  • 163 Liczba opinii 5.1/10 Udogodnienia
  • 154 Liczba opinii 7.5/10 Śniadanie
  • 147 Liczba opinii 2.8/10 Czystość

Zarządzane przez Trustyou

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