Mercure Auxerre hotel

Mercure Auxerre hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.7/5 413 件のレビュー

地図で見る

ホテルのその他の情報

  • Easy access from the A6 highway

  • Large terrace, swimming pool and park

  • Free private car park

  • 47-in (120-cm) TV, beIN Sports channels

  • Family Rooms

ホテル所在地

Mercure Auxerre hotel

Route nationale 6, lieu dit "le chaumois"
89380 APPOIGNY
France

GPS:47.852896, 3.543895

アクセスと交通機関

ホテルサービス

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概要
敷地内
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室

LE CHAUMOIS

Traditional Burgundy cuisine. On sunny days, dine on the poolside terrace in a green, leafy park.

当ホテルの客室

Take a moment to relax in our Standard Rooms located in villas with terraces. You can choose between a view of the garden or the pool. We also offer family rooms.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.7/5  413 件のレビュー

トリップアドバイザーの評価  3.5/5  652 件のレビュー

Very old hotel

トリップアドバイザーの評価 1.0/5

507ceese ビジネス - トリップアドバイザー認証口コミ

I have a platinum card of Accor, but I never saw an old hotel like this. It is a very old motel in fact. You have to go out of the hotel reception, enter an old building and climb the stairs (no elevator). The room is old with very outdated and old beds and a small desk were you can not work. The curtains does not close and in two beds you will tap your head, as it is too low. I never wrote a review, but in this case I have to warn people.

Thank you for taking the time to write to us following your stay at Hôtel Mercure Auxerre. We are sorry that the service and delivery did not meet your expectations, and we ask that you accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Nicolas Betsy Director

Disappointed

トリップアドバイザーの評価 2.0/5

ianhanna68 Couples - トリップアドバイザー認証口コミ

During our 3 night stay our room was not serviced. The pool had no sun canopies, and many of the sun beds were torn and unusable. The price of a beer was €10, and breakfast €18 per person. Far too expensive. The place needs a lot of updating. There were dirty dishes in the hallway outside our room which weren’t cleared up for two days. Unacceptable.

Hello I'm really sorry, and I can apologize for yours holidays. When you're unhappy, come and tell us at the front desk, so that we can make your stay comfortable. Regards

Very friendly staff, hotel needs tlc

トリップアドバイザーの評価 3.0/5

Dutch-Mikey Couples - トリップアドバイザー認証口コミ

The hotel is off the beaten track but nicely done. It’s old and it’s apparent. Staff are very friendly and will help in any way they can. They are very pet friendly, and even have a Dog Bar … Food is quite good and well prepared. You can park your car in front of your room/bungalow.

Dear Sir, Many thanks for your kind feedback. I am happy o confirm that beyond tlc, a complete renovation is underway. Kind regards Stéphane Fagez Directeur

Good hotel in good location

トリップアドバイザーの評価 4.0/5

Mr C Couples - トリップアドバイザー認証口コミ

Nice hotel, although some things were a little dated. Staff were great, and the hotel was very clean. The location was great, being close to the motorway, but also close to Auxerre, which is well worth a visit.

untraceable nice hotel

トリップアドバイザーの評価 2.0/5

wdh44w ビジネス - トリップアドバイザー認証口コミ

useless address,: N7 extends over 500 kms ! no sign posting whatsoever, totem should be visible from afar but ... destroyed scince .... ? --> 2 hrs to find the hotel having asked at least 4 persons. Please do something about it !! hotel by itself is quite nice

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 88 件のレビュー 8.9/10 ロケーション
  • 309 件のレビュー 4.2/10 客室
  • 259 件のレビュー 7.6/10 サービス
  • 5 件のレビュー 6.3/10 インターネット
  • 132 件のレビュー 3.3/10 雰囲気
  • 95 件のレビュー 5/10 朝食
  • 95 件のレビュー 3.9/10 清潔さ
  • 91 件のレビュー 4.4/10 設備

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