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Mercure Ле-Гавр Центр Бассин Ду Коммерс 4 звезды

Примечание: отзывы клиентов 4.2/5 Отзывов: 3 871

сертифицированный отель ALLSAFE

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Номер 1

Число гостей
Возраст детей

Гарантия лучшей цены

Как это работает?
+ 8 Услуги

Особенности отеля

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Обслуживание в номере: блюда, приготовленные в отеле

  • Фитнес-центр и зона отдыха с настольным футболом и бильярдом

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 12h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Химчистка / глажка Платные услуги
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Развлечения и отдых
  • Фитнес-центр
  • Гольф Платные услуги
  • Пляж и водные виды спорта Платные услуги
  • Велосипедная стойка
Бизнес-услуги
  • Конференц-зал (-ы): 6
  • Бизнес-центр с самообслуживанием
  • Заказ услуг печати/копирования

Расположение отеля

Mercure Ле-Гавр Центр Бассин Ду Коммерс

Chaussée Georges Pompidou
76600 ле-гавр
франция

Телефон: +33235195050

Факс: (+33)2/35195099

Заезд с 12h00

Выезд до 12h00

  • На самолете

    DEAUVILLE На расстоянии 28 км / 17,4 миль

  • На самолете

    LE HAVRE OCTEVILLE На расстоянии 8 км / 4,97 миль

  • На самолете

    PARIS ORLY На расстоянии 200 км / 124,28 миль

  • На самолете

    ROISSY CDG На расстоянии 200 км / 124,29 миль

  • На самолете

    ROUEN BOOS На расстоянии 85 км / 52,82 миль

  • На корабле

    P&O PORTSMOUTH FRANCE На расстоянии 1 км / 0,63 миль

  • На вертолете

    LE HAVRE OCTEVILLE На расстоянии 10 км / 6,25 миль

  • На поезде

    LE HAVRE На расстоянии 1 км / 0,63 миль

GPS:49.490106, 0.116696

Наши номера

Совместите работу и отдых в атмосфере полного спокойствия. Наши номера Privilege отличаются современным декором и эргономичностью, в каждом стоит новая кровать Exclusive Mercure.

Номер Classic с 1 двуспальной кроватью

  • Максимальное количество гостей: 2
  • Площадь: От 24 / 258 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Прямой телефон

Номер Classic с двумя односпальными кроватями

  • Максимальное количество гостей: 2
  • Площадь: От 24 / 258 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Прямой телефон

Номер Privilege с 1 двуспальной кроватью и 1 диваном-кроватью

  • Максимальное количество гостей: 3
  • Площадь: От 32 / 344 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Прямой телефон(...)

Наши бары и рестораны

Happy Dock Brasserie Maison

Тип кухни: Французская кухня

Ресторан «HappyDock» приглашает Вас отведать простые и изысканные блюда, приготовленные из отборных местных продуктов. В солнечные дни отдохните на нашей террасе.

  • понедельник -
  • вторник -
  • среда -
  • четверг -
  • пятница -
  • суббота закрыто
  • воскресенье закрыто

HappyDock

Бар Happy Dock открыт каждый день и приглашает вас на коктейль или стаканчик другого напитка.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 6

  • Максимальный размер: 200 м²

  • Максимальная вместимость: 134 человек

  • Максимальная вместимость банкетного зала: 180 человек

Узнать подробнее

Отзывы наших гостей о
Mercure Ле-Гавр Центр Бассин Ду Коммерс

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.2/5

Отзывов: 3 871

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 763

Not worth 4 stars

Примечание: Tripadvisor 3.0/5

lefranclux Business - 06/04/2021 Реальные отзывы TripAdvisor

Very disappointing for a 4 star hotel. Breakfast had to be picked up in the lobby and was very average for the price asked. COVID does not excuse nor explain the low quality of breakfast. Room was nice, with space but furniture average and my desk was on wheels. Again, the overall quality does not stand up to the requirements of a four star hotel - or maybe the requirements to qualify for a four star hotel have been lowered. Staff was very kind and helpful. Mercure is not was it used to be.

Dear guest, Thank you for taking the time to share your feeling regarding your stay with us. We are sorry to read that it did not reach your expectations, especially for breakfast. Be sure that our guest's satisfaction is our first priority. However, we are delighted that you enjoyed the room and the staff friendliness. We hope to have the opportunity to welcome you again. Sincerely, Clara - Front Office Department.

Nice site, I recommend

Примечание: Tripadvisor 5.0/5

yvesarnaud40 Business - 10/01/2021 Реальные отзывы TripAdvisor

Customer is welcome. Information is fluid about the Covid 19 impact. We have been proposed to use the "room service" for diner & breakfast. Quality is very good and service is at top level. I strongly recommend during the current period.

Dear guest, We would like to thank you for this such positive comment about your stay with us! It is a real pleasure to read that you would recommend our establishment and that you found it qualitative. We hope to see you again soon. Sincerely, Clara - Service Réception

Good though bit unusual

Примечание: Tripadvisor 4.0/5

JMMfromSurrey 22/01/2020 Реальные отзывы TripAdvisor

Not entirely sure as to whom the hotel is meant to appeal. I imagine for families it would be great. Listing points good and not so good: Parking. Just three spaces, not secure just off the road edge. When we arrived the in road parking was full so could be a problem. By early evening there were however lots of spaces. Welcome. Very friendly, check-in quick and fuss free. As we were a couple an additional drink added to my freebie. This was very welcome and unusual. Room. Clean and more than adequate size. Bathroom. Some orange mould on the grouting between the shower tiles. Dinner. Limited menu but food much better than anticipated. My wife's desert poached pear in ginger was excellent. Bar. Wine served in generous good quality glasses. Restaurant glassware adequate but notably not as good quality. All staff helpful and friendly. Would stay again.

Good afternoon, Thank you for your feedback after your stay in our hotel. We inform you that we have underground car park for 11 euros per night. We have taken note of your comments regarding the bathroom and glassware from the restaurant. We hope welcoming you for a next stay in Le Havre. Best regards, Laëtitia Salaün - Front Office Manager
Примечание: отзывы клиентов 3.0/5

Анонимно Деловые путешественники - 03/10/2019 Проверенные отзывы - ALL

Плохое оснащение комнат, нет тапочек, нет ложки для обуви, нет халата, практически ничего нет. Для отеля с 4 звездами это не нормально. Также периодически выходили из строя лифты и большинство из персонала не говорит по-английски.

Уважаемый ARTEM V., Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Hôtel Mercure Le Havre Centre Bassin du Commerce. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. В Mercure мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Будьте уверены, что все необходимые меры будут приняты для того, чтобы подобного не повторилось в будущем. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. Искренне Ваш, Valérie ROY Directrice

Very Disappointing

Примечание: Tripadvisor 2.0/5

dggrg Couples - 04/09/2019 Реальные отзывы TripAdvisor

We booked a twin room. Room had only 1 chair. Only one bed had a bed side table which was against the wall meaning the other bed had nothing on either side. The room information brochure stated the air condition was adjustable inside each room. This was untrue with the air con being centrally controlled, meaning all rooms were the same temperature. A lower temperature was refused by the duty manager . Room was very very hot and stuffy and we had a very poor night's sleep.

Good morning, Thank you for your feedback after your stay in Mercure Le Havre. Indeed, we have air conditionning centrally controlled. Please accept our apologies for the inconvenience. I wish you a very nice day. Best regards, Laëtitia Salaün - Front Office Manager

Average

Примечание: Tripadvisor 3.0/5

stephanievanderh2019 Business - 22/08/2019 Реальные отзывы TripAdvisor

This was my first stay here. I am not a fan of negative comments, however I do feel that there is room for improvement here. Firstly, I did not get the room that I had ordered but I was far too tired from my trip to complain and I did not feel that the staff were engaging enough to speak with. For me the restaurant was my biggest disappointment. I am Celiac, which means that I have an allergy to gluten, and this was difficult to explain to the restaurant. I felt as though this was an inconvenience and they did not seem to understand how this could affect me. I did pick up contamination and I was sick all night after eating there and I did not risk to go back the next night. The rooms were comfortable and the beds were very comfortable and i slept really well. Free parking is limited but there is plenty of paid parking.

Good morning, Thank you for your reply after your stay in Mercure Le Havre. Sorry for the trouble at the restaurant. I send your remark to the service concerned so that it does not happen again. Please accept our apologies. Best regards, Laëtitia Salaün - Front Office Manager

Ужасный отель с точки зрения удобства. Номер privelege мог бы быть чище и как минимум с достаточным количесвтом света.

Примечание: отзывы клиентов 1.0/5

Д. Пары - 21/08/2018 Проверенные отзывы - ALL

Шумоизоляции нет! Такое ощущение, что спишь с соседями по этажу и с верху и снизу. С любой стороны.

Уважаемый DMITRII S., Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Hôtel Mercure Le Havre Centre Bassin du Commerce. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. В Mercure мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Будьте уверены, что все необходимые меры будут приняты для того, чтобы подобного не повторилось в будущем. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. Искренне Ваш, Valérie ROY Directrice

Accessible holiday

Примечание: Tripadvisor 5.0/5

claudiocX1782OU Family - 07/08/2018 Реальные отзывы TripAdvisor

The hotel is located in a very convenient position, Perfect room and services for disabled people. Comfortable room, but not easy to adjust air conditioning. Excellent restaurant and good restaurant service.

Понравилось

Примечание: отзывы клиентов 5.0/5

Д. Друзья - 08/10/2017 Проверенные отзывы - ALL

Хороший отель, уютные номера, отличный завтрак. Персонал на уровне.

Enjoyable family stay

Примечание: Tripadvisor 5.0/5

villes409 Family - 16/07/2017 Реальные отзывы TripAdvisor

We had an excellent 6 day stay in the beginning of July 2017. The hotel lobby was under construction and restaurant was placed to a meeting room area. Still - this did not bother at all. The staff was kindest and most helpful, breakfast was good, beds were comfortable and even restaurant food was - against all expectations - tasty. The hotel is not 5-star shining luxury, but extremely well worth of money.

Dear guest, Thank you for taking the time to share your opinion on Tripadvisor. We are delighted to know that you had a pleasant stay in our establishment and hope to have the pleasure of welcoming you again soon. Best regards, Laëtitia Salaün Front Office Manager

nice hotel

Примечание: Tripadvisor 4.0/5

Pierre C Business - 11/07/2015 Реальные отзывы TripAdvisor

the hotel have a correct balance between price and advantages. Good breakfast and good parking place. The service it's everytime at the level of the expectations. It will be a place for my next business travel

Dear Guest, thank you very much for your nice comment. We are happy to read that our service meets your expectations. It is always a pleasure to welcome you in our establishment. See you soon. Best regards. Claire THOMAS Front Offioe Manager

Mercure, Le Havre: Convenience and Comfort

Примечание: Tripadvisor 4.0/5

kenmar2016 Family - 17/06/2015 Реальные отзывы TripAdvisor

This hotel is conveniently located for cross-channel ferry terminal, restaurants, and tourist attractions such as the cathedral and museum/gallery. It offers private, paid underground parking. Staff were generally helpful and cheerful. Room was clean; the enormous size bed was comfortable; breakfast had a comprehensive range of hot/cold offerings. Check-in and -out were efficiently managed.

Dear Guest, Thank you for taking time to post this nice comment on Tripadvisor. The positive experience you mentioned is our best reward. All our teams are involved daily to the comfort of our customers. It would be a pleasure to welcome you again in our hotel. Best regards. Claire Thomas Front Office Manager

Five star staff

Примечание: Tripadvisor 4.0/5

BedfordRosegrower Friends getaway - 06/05/2015 Реальные отзывы TripAdvisor

Easily found, you cannot miss this hotel at the end of the central basin. Safe and secure parking underground for €11 / 24hr. Had been looking forward to eating on the terrace overlooking the basin if only the May sun had decided to expose itself. Adequate reception area, comfortable lounge and bar with entertainment from the bar piano. Restaurant not used (in the evenings) as the menu appeared somewhat limited to a fussy party of four, but it did look good value. However, numerous restaurants can be found within very easy walking distance just tucked away out of sight (ask the reception staff where to find them). Excellent breakfast with hot and cold options being constantly topped up. Adequate room with a typical Mercure bed to sink into. No sound from traffic, only seagulls, if you leave the window open. Cannot fault the wifi (3rd floor). Fridge tucked away under the television but no safe. Bathroom toiletries disappointing for Mercure (compared to UK standards) but packaging probably more environmentally friendly. All staff friendly, smiling and helpful. Special mention for receptionist Laetitia who assisted with phone calls to replace my failing French language skills.

Dear Guest, Thank you very much for taking time to give us your feelings about your stay in our establishment. I will share your satisfaction with the staff. We hope we will see you again soon in our hotel. Yours sincerely. Claire THOMAS Front Office Manager

Excellent location

Примечание: Tripadvisor 4.0/5

Mary H Couples - 21/08/2014 Реальные отзывы TripAdvisor

We found the accommodation excellent and the service good would stay here again. We did find that the wifi was a bit shaky at times. The other item is that no English channels except CNN it would be nice to have the France24 In English and perhaps a movie channel also.

Dear Guest, Thank you for your comment. We are happy to read that you enjoyed the accommodation and the service. I confirm you that we have 3 channels in english (Canal+ HD, Canal+ Cinema HD, Disney Magic HD) and 1 channel in american (CNN International). We hope to see you again in our hotel. Best regards. Claire THOMAS Front Office Manager

2 nights in Le Havre

Примечание: Tripadvisor 4.0/5

Peter A Couples - 25/07/2014 Реальные отзывы TripAdvisor

This is a well located hotel. The staff are friendly. Bed very comfortable. Secure garage parking, password protected, in and out. Although, we did not eat in the hotel the food we saw being served looked very good. We would stay there again.

Dear Guest, Thank you for taking time to share your impressions regarding your stay in our hotel. Positive feedback from satisfied clients is our greatest reward. We look forward to welcoming you again in our establishment. Best regards. Claire Thomas Front Office Manager

nice stay

Примечание: Tripadvisor 4.0/5

Andrew R Couples - 24/07/2014 Реальные отзывы TripAdvisor

Nice stay, parking wasn't a problem but it was a saturday night and parking free until monday morning. Nice room with comfortable bed, but air con not working. Breakfast was lovely with usual french items plus bacon and eggs.

Dear Guest, Thank you for posting a review on Tripadvisor. We have got a secure underground car park (11 € per night) but you can indeed park for free in the street from saturday 5.30 pm until monday 9 am. The air conditioning do work but maybe it was too low, not enough strong. Can you please contact me directly for this? Thank you in advance. We are happy to read that you enjoyed your breakfast. We hope we will have the pleasure to welcome you again in our hotel. Best regards. Claire THOMAS Front Office Manager

Home journey

Примечание: Tripadvisor 5.0/5

Loraine B Couples - 08/06/2014 Реальные отзывы TripAdvisor

We found the hotel to be much better than the reviews we had read,we had a upgraded room which was superb with good views well worth the extra cost.we stayed for one night so used the restaurant the choice was limited but the food we had was very good and breakfast too,we will definitely being staying here again.

Dear Guest, thank you very much for your nice words. We are happy to read that we succeeded into providing you satisfaction. We hope to see you back soon in our hotel. Best regards. Claire THOMAS Front Office Manager

Family trip to Le Havre

Примечание: Tripadvisor 4.0/5

Karin K Family - 12/10/2013 Реальные отзывы TripAdvisor

Excellent hotel, good atmosphere and great location in a beautiful city. The only thing missed was more English language channels. Otherwise the room was very good and the hotel personnel friendly and very service minded.

Dear Karin, Thank you so much for your very nice words in regards to your family trip to Mercure Le Havre. It's a huge pleasure to receive a positive feedback. We try to do our best to make you feel good. We would be very happy to welcome you for a next stay. Yours sincerely. Claire THOMAS Front Office Manager

Comfortable stay

Примечание: Tripadvisor 5.0/5

frasergirl Family - 14/07/2013 Реальные отзывы TripAdvisor

We really enjoyed staying in this hotel. The receptionist was really helpful and friendly, bedrooms were spacious for the 4 of us (2 adults, 2 children). The memory pillows/mattress were amazing - best night's sleep we've had in a long time! However, the evening meal time wasn't really helpful for us with two small children so we ate out at a local pizzeria/grill restaurant. Definitely recommend a stay in this hotel.

Dear guest, Thank you very much for taking time to give us your feelings about your stay in Mercure Le Havre. I will share with pleasure your satisfaction with the staff. We hope we will see you again soon. Best regards Peggy

Последние отзывы: 20

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