Mercure Daventry Court Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 375

Гарантия
лучшей цены
Mercure Daventry Court Hotel - Image 1
Mercure Daventry Court Hotel - Image 2
Mercure Daventry Court Hotel - Image 3
Mercure Daventry Court Hotel - Image 4
Sedgemoor Way, NN110SG DAVENTRY, Великобритания

Описание

Особенности отеля

  • Nearby landmarks include Silverstone and Althorp House

  • Convenient location in between Rugby (8 miles) and Northampton (14 miles)

  • Short walk to the picturesque Daventry Country Park

  • 15 purpose-built meeting rooms accomodating up to 700 people

  • The Fuel bar & restaurant features international cuisine

Наши номера

Расположение отеля

Mercure Daventry Court Hotel

Sedgemoor Way
NN110SG DAVENTRY
Великобритания

GPS:52.277966, -1.164335

Телефон
Факс +44 1327 706313

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

FUEL

Our restaurant offers a variety of dining options in relaxed surroundings.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 375

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 111

Breakfast

Примечание: Tripadvisor 5.0/5

Owen B Реальные отзывы TripAdvisor

Keri, has been amazing She has great customer service and makes sure everyone’s needs are fulfilled. Super polite. Goes above and beyond

Dear H4512VRowenb, Thank you for taking the time to share your positive experience regarding your recent visit and stay at the Mercure Daventry Court Hotel. We are delighted to hear that our team provided great customer service and we will pass this onto them, especially Keri in Breakfast who will be delighted that you have mentioned her ! Your positive comments are sincerely appreciated and we look forward to welcoming you back sometime soon ! Best regards, Steve

DO NOT STAY HERE FOR BUSINESS

Примечание: Tripadvisor 1.0/5

Victoria J Реальные отзывы TripAdvisor

Absolutely terrible customer service from this hotel. Staying for business and the wifi does not reach half of the building and the phone signal is poor in general. Asked to move rooms on three separate days, denied due to the typical ‘fully booked’ tale, meaning confidential work had to be done in the reception. Do not stay at this hotel for business. I will be ensuring this hotel is removed from my national employers list of available hotels. Also pool use not inclusive to booking, £10 is steep to use the pool! Hotel room itself is tired and shabby, holes in the towel, broken fan, bathroom mould. No air con so the rooms are boiling and no fridge. A shame as I have had no problems with mercure before.

Dear 988victoriaj, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I am very sorry that you've had to write this and I personally apologise for the challenges you encountered, particularly concerning the Wi-Fi connectivity and phone signal. This is not our normal standard and we do very much understand how important these services are for business travelers such as yourself, and appreciate your comments as they help us identify areas for further improvement. I regret to hear about the condition of your room and the issues you experienced with the facilities. Our team work hard every day and strive to maintain a high standard, and sometimes, but thankfully not too often, we do slip up and not get it right, which is clearly the case here. Your observations regarding the room's condition will be actioned immediately. The pool access fee, we recognise that it may not meet everyone's expectations, and we appreciate your perspective on this matter. Your feedback is invaluable, and I really do hope you will reconsider visiting us in the future. I am very confident we will make your experience a memorable one and you will hopefully then view us in a much better light. Thank you once again for your comments. Best regards, Steve

Fantastic Venue for Our Festive Celebration!

Примечание: Tripadvisor 4.0/5

Grace G Реальные отзывы TripAdvisor

We recently held our Winter Staff Day event at the Daventry Mercure Hotel, and it was such a positive experience from start to finish. The team were incredibly welcoming and helpful, making sure everything ran smoothly throughout the day. The event space was beautifully set up as requested, with two festive trees and plenty of space for activities. The flexibility of the space really helped us to space an enjoyable day. Huge thank you to Jamie and Ian for working with us to create our vision. The food was delicious with plenty of choice for all dietary requirements, and the service was attentive without ever feeling intrusive. Staff went out of their way to accommodate our group, and we felt really well looked after. Huge thank you to the hospitality team, Martin, Kim, Lindsay and Aleksandra Thank you to the Daventry Mercure team for helping us create such a enjoyable festive day, we wouldn’t hesitate to return or recommend the hotel for corporate events or festive gatherings!

Dear gracegS1100IC, Thank you for taking the time to share your positive experience regarding your recent Winter Staff Day event at Mercure Daventry Court Hotel. We are delighted to hear that our team provided a warm welcome and ensured that your event ran smoothly from start to finish. It is gratifying to know that the event space met your expectations and that the festive setup contributed to the enjoyment of your gathering. We pride ourselves on our ability to accommodate various requirements and are also pleased to hear that our culinary offerings were well received, we will pass this onto our Chefs ! Your recognition of our team members, including Jamie, Ian, Martin, Kim, Lindsay, and Aleksandra, is sincerely appreciated and will be shared with them. We look forward to welcoming you back and appreciate your recommendation of our hotel for corporate events and festive gatherings. Best regards, Steve

A Merry Christmas to all

Примечание: Tripadvisor 5.0/5

PCP2244 Реальные отзывы TripAdvisor

Over the last 12 months we have used this hotel 2/3 times a week as our “watering hole” having used it for several functions both large and small in the past. We had our Wedding & reception, later a smaller reception for our church blessing, Christmas lunch and several family get together’s over the past few years, often staying overnight. Every member of staff always greets or acknowledges us on every visit, they are great. In saying that there are a few who have stood out and we want to give them a Christmas thank you, starting with Ian Mills, he has arranged most of our functions making all the arrangements with ease. Ian always stops for a chat if, and when, he is passing. Kim Peach is a superstar, IMO, with her attentiveness and nothing ever being too much trouble, TBH we have no idea where her infectious energy comes from, she will also stop for a chat or after coming off duty sit down for one before leaving for home. The bar staff, Kira and Dominica (or should I say newly appointed Team Leaders), are also very attentive and often have our drinks poured and ready before we make it to the bar and on a quiet day, they are ready on our favourite table-such great service. Tamzin, who is now "back room staff," deserves a mention, she always greets us with a smile, infectious positivity and if not busy a quick chat. A final mention has to go to Mr Steven Benson-Flower, General Manager, whose approach to customer service is so obviously infectious it seems to have permeated down to all of his staff. He always acknowledges us with a wave from a distance or a friendly handshake when passing close by. So, thank you and Merry Christmas to everyone we have met at the Mercure Daventry in the past year, we look forward to having Christmas Lunch and are grateful to all those who are giving up their Christmas day to serve us, Peter & Jenny.

Dear Peter and Jenny, Thank you so much for taking the time to share your reflections with us. We are truly delighted to learn that you have chosen Mercure Daventry Court as your preferred hotel and venue of choice in the local area for various occasions over the past years. Your kind words about our staff, particularly Ian, Kim, Kira, Dominica, and Tasmin, are greatly appreciated and will be shared with them. It is heartening to know that their attentiveness and positive friendly demeanor and hospitality have contributed to your enjoyable experiences. It is always a delight to see you relaxing and enjoying your time with us, you are both a pleasure to serve. Our commitment to our guests is to foster a culture of positivity and exceptional customer service, which is indeed reflected in the efforts of our entire team who do try and ensure that each and every visit remains memorable and that you both feel valued and welcomed. We look forward to serving yourself, Jenny and your special family during Christmas Lunch and wish you both a Merry Christmas filled with joy and warmth. Best regards, Steve

Good service

Примечание: Tripadvisor 4.0/5

Alice M Реальные отзывы TripAdvisor

Lovely friendly staff, that makes your stay more pleasant. The rooms were clean , with all the amenities I needed. Shout out to the staff on breakfast duty, very welcoming and helpful- Aleksandra & Sonia.

Dear S274oubALICEM, Thank you for the wonderful review and we are delighted to hear that you enjoyed our hotel. It is our aim to provide a pleasant experience and top class service for all our guests. Both Aleksandra and Sonia will be delighted. Best regards Steve

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Другие интернет-пользователи оценили наш отель

  • 176 Отзывов 8.3/10 Расположение
  • 588 Отзывов 6.4/10 Номер
  • 565 Отзывов 8.5/10 Сервис
  • 10 Отзывов 0/10 Интернет
  • 273 Отзывов 6.7/10 Чистота
  • 253 Отзывов 6.8/10 Завтрак
  • 227 Отзывов 5.4/10 Еда
  • 136 Отзывов 5.9/10 Атмосфера

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