Raffles Grand Hotel d'Angkor bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 353 ulasan

Jaminan Harga
Terbaik
Raffles Grand Hotel d'Angkor - Image 1
Raffles Grand Hotel d'Angkor - Image 2
Raffles Grand Hotel d'Angkor - Image 3
Raffles Grand Hotel d'Angkor - Image 4
1 Vithei Charles de Gaulle, Khum Svay Dang Kum, 0 SIEM REAP, Kamboja

Deskripsi

Keistimewaan hotel

  • A revitalizing oasis of calm.

  • Grand Hotel d'Angkor was the first luxurious grand hotel of its kind to open in Siem Reap.

  • Spacious, lavishly appointed rooms, suites and villas with garden or pool views

  • A choice of refined restaurants and timelessly elegant bars

  • Cambodia’s most beautiful hotel pool set within lush landscaped gardens

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Lokasi hotel

Raffles Grand Hotel d'Angkor

1 Vithei Charles de Gaulle, Khum Svay Dang Kum
0 SIEM REAP
Kamboja

GPS:13.36429, 103.859686

Telepon
Fax +855 23 981 168

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.8/5  353 ulasan

Peringkat TripAdvisor  4.5/5  121 ulasan

Sertifikat keunggulan 2024

A heritage hotel that gives a glimpse of the history of the past century

Catatan Tripadvisor 5.0/5

Diane D Ulasan TripAdvisor tersertifikasi

I chose to stay at Raffles for a heritage experience and the hotel didn't disappoint me on that note. Highly recommend to save an hour for the hotel historical tour to listen to their stories for the past century, and definitely give the old elevator a try - it still worked perfectly well! For the room, I didn't get a room upgrade as a platinum member because "they are at capacity". For a hotel that about half of the rooms are suites, I'm not so sure what the chance is that, especially when I booked my room a month in advance. For the dining part, breakfast was amazing. I had a high expectation for dinner because they said the tasting menu came directly from royal recipes; it was good, but nothing impressive, and a bit overpriced. Stuffs were friendly. The bar manager went above and beyond to offer me a welcome drink that was much expensive than it was supposed to be because "as long as I'm happy". But to be quite honest, my butler somehow disappointed me. He was nice and friendly but seemed not so familiar with his job. It took him a few minutes to finish (literally) reading my member perks for me, while it usually just took seconds for other hotels to point me out the most important things. For the hotel tour I mentioned above, he didn't tell me there were all the interesting activities until I asked specifically what did they have. I'd prefer that a butler can help out more proactively, rather than just do whatever I told him to.

Dear Ms. Di, Thank you for sharing your kind feedback regarding your recent stay. We appreciate your choice of staying with us and glad to hear you had a good heritage stay at the Grande Dame of Siem Reap, enjoying our hotel historical tour and legendary elevator, and the breakfast. We have taken note of your observations and shared with the team in the spirit of continuous improvement. Please accept our sincere apologies that your stay with us did not totally live up to your expectations. It would be our great pleasure if we were able to upgrade you from your original suite night upgrade booking stay however regretfully the hotel only had fifteen percent of suites from our total room configuration, with a few of them going through scheduled preventive maintenance program. Once again, we appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to the opportunity of welcoming you back for a more seamless stay experience in the near future. Sincerely, Michelle Kam Director of Rooms

Outstanding service and wonderful hotel

Catatan Tripadvisor 5.0/5

wendyf241 Solo travel - Ulasan TripAdvisor tersertifikasi

I stayed at this beautiful hotel as part of a Scenic Luxury Cruise and holiday. The hotel is 1930s charm personified and the staff wonderful. I became very unwell shortly after arrival and the hotel very quickly arranged medical treatment and then supported me even whilst an inpatient by fetching my wallet and medications from the hotel and brining to the hospital. They then transported my back to the hotel on discharge - amazing for a foreigner far from home. The food is wonderful, the rooms and decor lycurious and the beds extremely comfortable. The pool is large and inviting. I would definitely stay here again.

Dear wendyf241, Thank you for making time to provide us with this amazing review. We are delighted that you had a wonderful stay with us despite being unwell and having to spend a night at the hospital. It warms our hearts to know our dedicated team here at Raffles have left such great positive impression. It was a great pleasure having you as our guest and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Sincerely look forward to the pleasure of welcoming your return stay in the near future. Please take good care and stay healthy always. Warm regards Michelle Kam Director of Rooms

Nothing too much trouble

Catatan Tripadvisor 5.0/5

Scaffy Couples - Ulasan TripAdvisor tersertifikasi

Singapore Airlines failed to transfer our bags so we were without bags. Sam and his team helped direct our bags for later delivery and kept us up to date. Nothing too much trouble for any of the delightful staff. Lovely tapas, excellent room. 5* service.

Dear Scaffy, Thank you for making time to provide us with this great review. We are very much delighted to hear you had an excellent stay experience with us and the dedicated team of Raffles made such great positive impression. Sincere appreciation for your special mention of our Concierge team and your delayed luggage were handled well without further inconvenience. It was a great pleasure having you as our guest. We appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to welcoming you back for a return stay in the near future. Warm regards Michelle Kam Director of Rooms

Elephant Bar Experience

Catatan Tripadvisor 3.0/5

dany_lu Couples - Ulasan TripAdvisor tersertifikasi

I visited during evening time the renowned Elephant Bar at Raffles Siem Reap, where the service was exceptional, as expected. The drinks and snacks were outstanding. However, the overall concept of the bar was confusing and seemed to lack a clear appeal. The lighting was excessively bright, resembling daylight, and the background music from the bar was overshadowed by live piano music from the lobby. Additionally, the sounds of the dishwasher and cash register were quite intrusive. It wasn't a very enjoyable atmosphere, but perhaps this is intentional, aligning with the bar's concept as part of a chain hotel group.

Dear dany_lu, Thank you for taking the time to provide us with your kind review. It was a pleasure having you visiting our Elephant Bar and we are glad to hear you have enjoyed the drinks and snacks and the team made great positive impression. We have taken note of your observations as comments for improvement in areas we fell short of expectations. Once again, thank you for your patronage and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to the opportunity of welcoming you back in the near future whenever your travel leads you back to Siem Reap, Cambodia. Kind regards Michelle Kam Director of Rooms

Exquisite Hotel and Staff

Catatan Tripadvisor 5.0/5

Robin C Ulasan TripAdvisor tersertifikasi

Raffles Grand Hotel d’Angkor and it’s sister property, Raffles Le Royal, in Phnom Penh were two of the most beautiful, gracious hotels I’d ever seen when I visited almost 25 years ago and while much has changed in Cambodia, they remain unrivaled. I was thrilled to be back. The staff is warm, welcoming, and attentive; and the huge pool, inspired by the Royal Baths at Angkor, is a much-needed respite from the heat and long days visiting the temples. Rooms are colonial chic and the posh Elephant Bar is the best place in Siem Reap for a nightcap. I was traveling on my own but with everyone at the hotel greeting me by name, I didn’t feel alone at all.

Dear robincB912ZH, Thank you for making time to provide us with this amazing review. We are very much delighted to hear you had a wonderful stay experience with us at the Grande Dame of Siem Reap and the dedicated team here made such great positive impression. It was truly a great pleasure having you as our guest. We appreciate your choice to stay with us again and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to welcoming you back in the near future. Warm regards Michelle Kam Director of Rooms

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 78 ulasan 9.2/10 Lokasi
  • 131 ulasan 7.4/10 Kamar
  • 286 ulasan 9.4/10 Pelayanan
  • 97 ulasan 9.3/10 Makanan
  • 92 ulasan 8.7/10 Suasana
  • 74 ulasan 9.8/10 Kolam
  • 51 ulasan 7.7/10 Sarapan
  • 51 ulasan 5.7/10 Kenyamanan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.