Grand Mercure Beppu Bay Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.1/5 8 reviews

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Description

Our accommodation(s)

Hotel location

Grand Mercure Beppu Bay Resort & Spa

1825, Hiramichi Irie, Hiji Hayami gun
879-1508 OITA
Japan

GPS:33.35619, 131.49838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le SENSORIEL

Seafood and mountain food that enriches the table. A resort where you can be healed by seasonal food

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  8 reviews

Nice ocean view, , good food

Customer review rating 4.5/5

Widiadi Friends - Confirmed reviews ALL

One of the best mercure , good place to relax , jave some onsen, and diner with variious and delicious food with sea view in right on your window

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

there's a good experience of free drink - in the cafe. and absolutely other all experiences were also perfect!

Renovated but needs more improvements

Customer review rating 3.0/5

Swing S. Families - Confirmed reviews ALL

New member of Accor in Japan, lobby, restaurant, osen and some rooms in higher floors were renovated. But it obviously the staff need time to similar and improve their knowledge to the Accor regulations, especially the member benefits. As a Platinum member, no room upgrade, no late check-out, no exclusively counter, three registered guests only obtain two welcome drinks.

Thank you very much for staying at the Grand Mercure Beppu Bay Resort & Spa. We also thank you for taking the time to contact us. We sincerely apologise for any discomfort you may have experienced regarding the Accor membership system. We will re-implement the training to our front desk staff and make every effort to improve the system so that we can provide our guests with the best possible service without causing any inconvenience. We sincerely look forward to your next visit and thank you for your valuable feedback.

Other web-users rate our hotel

  • 146 reviews 6.6/10 Location
  • 372 reviews 7.8/10 Room
  • 189 reviews 6.5/10 Service
  • 7 reviews 5.9/10 WiFi
  • 169 reviews 7/10 Vibe
  • 116 reviews 9/10 Breakfast
  • 99 reviews 5.1/10 Cleanliness
  • 33 reviews 9.3/10 Bar

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