The Emporium Plovdiv - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 110 reviews

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Description

Hotel extras

  • 5 star luxury hotel in the heart of ancient Plovdiv

  • Unique design- a rebirth of an iconic building

  • Gourmet restaurant-Torro Premio- the culinary hotspot in Plovdiv

  • Bespoke service, a memorable experience to share and remember

  • ALLSAFE by SGS Certified Hotel

Our accommodation(s)

Hotel location

The Emporium Plovdiv - MGallery

Kapitan Raycho Str 66
4000 PLOVDIV
Bulgaria

GPS:42.142292, 24.758001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  110 reviews

TripAdvisor Rating  4.5/5  28 reviews

Comfortable and contempory luxury

TripAdvisor rating 5.0/5

hVer17 TripAdvisor review

We spent a few enjoyable days with family and friends at the Emporium Hotel in Plovdiv. We enjoyed spending time at the lobby and hotelbar which is an absolute bliss. The design is well balanced with a subdued kind of contemporary chique. It is cozy, and warm which makes you feel easily at home. During the stay the staff was attentive, friendly and professional. We stayed in a suite, which was equally well balanced, beautifully and smartly designed, but above all comfortable. We absolutely recommend the Emporium for a luxury, comfortable, and energizing stay in Plovdiv.

Friendly, cosy, great location

TripAdvisor rating 4.0/5

HelentheHappyFoodie TripAdvisor review

Very cute little hotel in a quiet neighbourhood that is very central to all the sights. A great place to stay. The staff are wonderful: nothing is too much trouble and they are super helpful and friendly. Parking was included and right next to the hotel. Our only comment would be to make sure to choose your room carefully: book the largest possible because they are very small. Also, note that the balconies are actually internal to the building. In our room, the shower and the sink were in the little bedroom which meant disturbing your partner to use the toilet in the night, and no privacy except for the toilet itself. The design of the rooms is very clever however: a bit like being on a spaceship! If you are light sensitive bring some tape because all the light switches are big, glowing panels that shine very brightly in the dark, and they are everywhere.

Nice design, friendly team

Customer review rating 4.5/5

Stephane P. Families - Confirmed reviews ALL

Superb design, great team, well located

Dear Stephane p., We very much appreciate your excellent rating regarding your stay at The Emporium Plovdiv - MGallery. I am glad to hear that you find our location and facilities excellent. It's also a delight to know that you are pleased with the service provided by our committed staff members. We can't wait to welcome you again as our guest. Sincerely, Ivan Ivanov /Guest Experience Manager/

The Emporium Plovdiv, recommended experience

TripAdvisor rating 5.0/5

stephanep542 Families - TripAdvisor review

Dear team Thanks for the hospitality, very pleasant and professional. Amazing design, great rooms, a perfect peaceful retreat in the center of the city. I recommend the experience 😉 Rooms : Amazing design, excellent comfort, high tech bathroom

Great stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

This is one of the best boutique hotels in Plovdiv and BG as a whole. The service is great, the design, also. The only thing The Emporium Plovdiv - MGallery could make better is the breakfast. The buffet could offer more variety. If there's a water fountain available for the guests to self-service this will elevate the breakfast experience to the next level.

Dear Aleksandar L., We very much appreciate your comments regarding your stay at the The Emporium Plovdiv - MGallery. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that your feedback has been shared with all our team and we are taking the appropriate measures to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Ivanov /Guest Experience Manager/

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Other web-users rate our hotel

  • 46 reviews 8.6/10 Location
  • 86 reviews 8.2/10 Room
  • 115 reviews 9.5/10 Service
  • 85 reviews 9.8/10 Vibe
  • 44 reviews 9.5/10 Amenities
  • 31 reviews 8/10 Comfort
  • 29 reviews 6.7/10 Breakfast
  • 25 reviews 7.9/10 Cleanliness

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