Ibis Torreón 3.5 stars

Customer review rating (ALL Rating) 4.5/5 973 reviews

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Description

Hotel extras

  • En la plaza Paseo Milex encuentra espacios de coworking y salas de juntas para tus reuniones.

  • Hotel like new, has TVs with streaming and free covered parking.

  • Restaurantes de sushi, carnes, pizza, comida saludable y mas, dentro de la plaza comercial.

  • Estadio de Futbol Territorio Santos Modelo a 3 minutos.

  • Habitaciones modernas con wifi, que ofrecen toda la seguridad y comodidad que necesitas.

Our accommodation(s)

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Hotel location

Ibis Torreón

Carretera Torreon, San Pedro 2200
27420 TORREON
Mexico

GPS:25.6065527, -103.399247

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

Variety of food such as pizzas, pastas and cuts, Amazing flavors of hot and cold fruit teas, coffee bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  973 reviews

TripAdvisor Rating  4.0/5  25 reviews

good stay

Customer review rating 3.5/5

Jose S. Families - Confirmed reviews ALL

The stay itself was very comfortable. The score of 7/10 is because I could not accumulate points in the ALL program because I booked through expedia; also because I showed up two hours in advamce of check in time in case there was availability and I was charged 350 pesos for early check in ... is this normal? Is this fair if the room was available anyway? I left the room at 5 a.m. the next morning, 6 hours before check out time ...

Dear Jose, We very much appreciate your comments at the ibis Torreón. About the situation of early check in, you only can access to this or other all benefits doing your reservation trough the site www.all.com for other sites the benefits can not apply, The amount for early check in is correct and apply for all hotels of ibis brand. Thank you again for sharing your experience, please for your next trip, i will invite you to do on All.com Sincerely, Alan Pereyra - General Manager

Well located.

Customer review rating 3.0/5

L. N. Business - Confirmed reviews ALL

The hotel was clean and the staff was very courtous. The room was small and the bathroom was very small. You can not enter the shower with the water running without wetting the floor. The choices in the resturant are limited. The bar was out of beer.

Dear Larry N., Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Pereyra - General Manager

well located

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

As business traveler, time is very important, restaurant open after the set hour, not ready to serve, travelers had to rush and have breakfast with less time than planned, coffee and food being serve late, place not ready to receive people.

Dear Martin, Thank you for taking the time to tell us about your experience at the ibis Torreón. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Pereyra - General Manager

Good stay

Customer review rating 5.0/5

Marco M. Business - Confirmed reviews ALL

Excellent

Dear Gerardo E., We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Pereyra - General Manager

Excelente

Customer review rating 5.0/5

Danielle Business - Confirmed reviews ALL

I love the efforts to reduce the use of disposable plastics! Friendly, attentive staff. Room was clean, comfortable, and quiet. Highly recommend

Dear Danielle S., We very much appreciate your comments regarding your stay at the ibis Torreón. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to reduce the impact to the environment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Pereyra - General Manager

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Other web-users rate our hotel

  • 187 reviews 9/10 Location
  • 489 reviews 4.7/10 Room
  • 453 reviews 8.4/10 Service
  • 22 reviews 4.6/10 WiFi
  • 264 reviews 2.8/10 Comfort
  • 210 reviews 6.3/10 Cleanliness
  • 167 reviews 8.1/10 Amenities
  • 117 reviews 5.1/10 Breakfast

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