Novotel Pekanbaru 4 stars

Customer review rating (ALL Rating) 4.4/5 432 reviews

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JALAN RIAU NO. 59, 28154 PEKANBARU, Indonesia

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Novotel Pekanbaru

Hotel that makes every moment matter

Novotel Pekanbaru is a 4 stars hotel located in Jalan Riau, approximately 20 minutes away from the Sultan Syarif Kasim II Pekanbaru International Airport. Offering the finest accomodations, the hotel boasts 150 rooms & suites, Grand Ballroom, In Balance Spa, ample event space and remarkable restaurants and bars.

Conveniently perched in the remarkable Pekanbaru's vibrant business district , Riau Street. Surround by Ciputra Seraya Shopping Mall and Pekanbaru Exchange, 5 minutes to Pasar Bawah Wisata and 15 minutes away from Permai Toll.

For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE protocols and standards. All restaurants are open for dine-in following these guidelines. The pool is open with social distancing in place. The Gym is open (max 5 guests at a time). Restaurant and Lounge Bar benefits are available to be delivered to your room.

Hotel extras

Located in the Central Business District and surrounded by entertainment spots, the 150-rooms Novotel Pekanbaru features an All Day Dining restaurant, Lounge Bars, Swimming Pool, Fitness Centre, Spa, Function Rooms and Grand Ballroom.

Our accommodation(s)

Room

Superior Room with 1 Double Bed

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior Room with 2 Single Beds

Non contractual photo

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Deluxe Room with 1 Double Bed, with Balcony

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with 2 Single Beds, with Balcony

4 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

1 King size Bed Junior Suite

4 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior Room with 1 Double Bed and 1 Sofa Bed

Non contractual photo

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 2 Single Beds and 1 Sofa Bed

Non contractual photo

4 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Novotel Pekanbaru

JALAN RIAU NO. 59
28154 PEKANBARU
Indonesia

GPS:0.535251, 101.428553

+62 761 25599

+62 761 27789

Bus stop
Ferries

TERMINAL AKAP

Bus stop

Access: 5 km / 3.11 mi 45 min walk / 10 min drive

PELABUHAN SUNGAI DUKU

Ferries

Access: 5 km / 3.11 mi 45 min walk / 10 min drive

PASAR WISATA

Tourist attraction

Access: 5 km / 3.11 mi 30 min walk / 10 min drive

STADION RUMBAI

Sports centre

Access: 7 km / 4.35 mi 15 min drive

SIAK PALACE

Art and Culture

Access: 120 km / 74.56 mi 1 hrs 30 min drive

RIAU 21 THEATER

Cinema district

Access: 2 min walk

ASIA HERITAGE PEKANBARU

Art and Culture

SIAK RIVER

River

Access: 5 km / 3.11 mi 10 min drive

DANAU BUATAN

Lake

Access: 15 km / 9.32 mi 20 min drive

MALL PEKANBARU

Shopping centre/mall

Access: 7 km / 4.35 mi 15 min drive

MALL SKA

Shopping centre/mall

Access: 10 km / 6.21 mi 20 min drive

HOLYWINGS PEKANBARU

Bar

CIPUTRA SERAYA MALL

Shopping centre/mall

Access: 2 min walk

SUSHI TEI PEKANBARU

Restaurant and cafe district

LOCAL PANTRY

Restaurant and cafe district

AYAM GORENG SUHARTI

Restaurant and cafe district

LIVING WORLD PEKANBARU

Shopping centre/mall

HOLYCOW PEKANBARU

Restaurant and cafe district

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

FOOD EXCHANGE

Non contractual photo

Our All Day Dining Restaurant has a modern open kitchen and offers International and local cuisine. Buffet and a la carte options are available.

MOLECULE GASTRO BAR

The casual yet classy Gastro Bar serves high quality wine and a wide variety of quick bites and beverages. Perfect for catching up with colleagues or friends.

POOL BAR

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The pool bar has an indoor bar lounge seating and outdoor open air seating. It provides healthy drinks and cocktails, wide selection of coffee and tea. Perfect place to chill out.

Meetings & Events

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Number of Meeting Room: 9
Surface of the largest room: 980 m² / 10548.622 sq ft
Maximum seats capacity: 1500
Maximum capacity for banquets: 1050

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 432 reviews

TripAdvisor Rating 4.5/5 321 reviews

Not so good

Anonymous Business - 4/27/2024 Confirmed reviews ALL

My 4-day, 3-night stay seemed to be going well until the morning of my last day. At 7 am, someone suddenly rang my doorbell and woke me up from my sleep. It turned out to be one of your staff, asking me 'check out?' I replied, 'No.' Then he simply said it was the wrong room. However, at 10 am, another staff member abruptly opened my door. Check-out isn't until 12 pm. Don't you have a system to check whether the guest has checked out or not? What an experience!

Great staff, fast service and answering our request. Located not to the city center is nice, less trafict,

Rachmat Business - 4/24/2024 Confirmed reviews ALL

Parking space fine, relatively big room, clean and neat. Breakfast is excellent, several different choices dishes. Most important staff always polite and helpful.

good to stay

Melva R. F. Solo - 4/23/2024 Confirmed reviews ALL

the service fast and know to serve.

very Good

Tedi Families - 4/22/2024 Confirmed reviews ALL

thanks a lot

Good stay

Kt Business - 4/1/2024 Confirmed reviews ALL

It was pleasant as expected on the first time experience at Novotel Pekanbaru.

Dear Mr. Kunalan T., We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sentot Lasiyanto General Manager

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Web-users rating

Other web-users rate our hotel

141 reviews 9.6/10 Location
240 reviews 7.4/10 Room
243 reviews 8.8/10 Service
15 reviews 4.7/10 WiFi
156 reviews 8.4/10 Food
147 reviews 7.8/10 Cleanliness
98 reviews 8.3/10 Breakfast
91 reviews 5/10 Comfort

47 reviews 9.7/10 Location
63 reviews 7.1/10 Room
55 reviews 8.5/10 Service
7 reviews 3.7/10 WiFi
37 reviews 7.6/10 Cleanliness
26 reviews 8.3/10 Breakfast
24 reviews 4.9/10 Comfort

18 reviews 9.7/10 Location
35 reviews 6.5/10 Room
37 reviews 8.7/10 Service
20 reviews 7.6/10 Cleanliness
14 reviews 4.6/10 Comfort
11 reviews 8.5/10 Breakfast

5 reviews 9.7/10 Location
9 reviews 6.7/10 Room
10 reviews 8.9/10 Service
8 reviews 8.4/10 Food
6 reviews 7.7/10 Cleanliness
5 reviews 5/10 Comfort

9 reviews 6.7/10 Room
6 reviews 8.9/10 Service
6 reviews 8.3/10 Breakfast
5 reviews 7.8/10 Cleanliness
5 reviews 5.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.