Peppers Beach Club Port Douglas 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.128 görüş

Peppers Beach Club Port Douglas - Image 1
Peppers Beach Club Port Douglas - Image 2
Peppers Beach Club Port Douglas - Image 3
Peppers Beach Club Port Douglas - Image 4
20 22 Davidson Street, 4877 PORT DOUGLAS, Australia

Açıklama

Otel ekstraları

  • Offers a range of spacious accommodation choices

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Konaklama olanaklarımız

Otelin konumu

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.487221, 145.465807

Telefon
Faks +61 7 4087 1005

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

KOKO POOLSIDE BAR and KITCHEN

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.128 görüş

TripAdvisor Derecesi  4.5/5  2.452 görüş

2024 mükemmeliyet sertifikası

Terrible Experience at Peppers Beach Club - Rude, Incompetent and Unhygienic

Tripadvisor puanı 1.0/5

Josh C TripAdvisor onaylı yorum

I had a terrible experience at Peppers Beach Club Port Douglas. Upon entering our room, it had a musty smell that suggested it hadn’t been aired out in years. To make matters worse, the sheets were stained, looking disturbingly like blood. The room phone didn’t work, and when I tried calling the front desk from my mobile, no one answered after three attempts. We eventually had to walk down to the front desk to get the stained sheets replaced. I was staying for work for two nights, but our reservation was split into two separate bookings without any explanation. The staff didn’t mention this at check-in, and after our first night, we were abruptly told to vacate the room immediately. When I spoke with the front desk supervisor, she confirmed we were booked for two nights, but insisted we’d have to move to a different room because of the split reservation. When I asked if they could adjust the bookings so we could stay in our room, I was denied. They said incoming guests were expecting the room right away. Feeling shocked and upset, I quickly packed up our belongings and stored them in our car before returning to the front desk. The supervisor showed very little concern for our situation, and when I pointed out that this was their mistake, she didn’t seem to take responsibility. I explained that we were there for work and I needed to leave to see a client in 15 minutes, as we were using the room as a base. She told us we’d have to wait until 2 PM to check back in, but they could hold our luggage for us. Disgusted, I decided to cancel the second night instead of being ejected from our room and then forced to wait to check back in. We quickly found another place to stay for the rest of the day and night. Additionally, I’d like to mention our experience ordering drinks and snacks by the pool on our first day. The staff tossed the food onto our table without a word, and the plate hit the table with enough force to draw attention from other guests. I noticed at least three other tables received the same careless treatment. We paid good money for a hotel that should take care of its guests, and this is not the kind of service you expect. My company used to regularly book stays at Peppers Beach Club for work trips, but after this experience, that will no longer be the case. I’m still shocked by the lack of accountability from the staff and management. This has easily been one of the worst hotel experiences I’ve ever had, and I’ve stayed in some pretty bad places. If you’re considering a stay at Peppers Beach Club Port Douglas, I recommend looking elsewhere.

Hi Josh, Thank you for your review, This matter has been dealt with directly with you and we do hope everything is resolved for you. Please do not hesitate to reach out to us directly should you require any further assistance. Warm Regards Emma

Pleasant for a short stay with a beautiful pool!

Tripadvisor puanı 4.0/5

Isabel B Couples - TripAdvisor onaylı yorum

We spent 7 days here in a 1 bedroom apartment third floor overlooking the pool and the apartment itself was fine with a nice balcony, the king bed fine pillows too soft and the blind in adjacent parents retreat was broken. Very dark in there, did report and nobody did anything. If I could suggest having place mats would be nice and a non stick frying pan. The fridge was a great size with a good freezer, once again ice cubes would have been good as the weather is so hot. You wouldn’t want to have a weak heart or sore legs as you have to climb the 3 stairs every time…..no porter either so we had to take our luggage down by ourselves. My biggest complaint which I mentioned to receptionist was that people reserve the pool lounge chairs early in the morning by putting a towel in them and that there is no policing or sign saying otherwise, I strongly suggest you put up a sign saying that is not allowable so that folks like us get a chance to have access to one. The kids in the pool are very very loud and noisy, again no rules. The internet was very irregular and basic free to air tv, no music either. They do make your room every day and change sheets every 3 days however neither the toilet nor the shower were ever cleaned! Not sure we will be back again to this resort, we will try somewhere else a bit newer. This place is dated and needs a major upgrade!!!

Dear Isabel, Thank you for your feedback, we do sincerely apologies that your stay did not meet your expectations. We have shared your feedback with our team so that we can continue to improve our guest experience at Peppers. We will be placing signage on all sunlounges to ensure loungers are not reserved. Warm Regards Emma

A family holiday at a great resort

Tripadvisor puanı 5.0/5

Martin B TripAdvisor onaylı yorum

A great location and excellent facilities. The rooms are ideal, and the staff were very friendly and helpful. The pool is great, and the resort is positioned close to the beach and main shopping area. The overall package is perfect and we would have no hesitation in recommending the Beach Club.

Dear Guest, We are thrilled to hear that you enjoyed your stay at Peppers Beach Club Port Douglas. We hope to welcome you back soon. Warm Regards Emma

5 day break

Tripadvisor puanı 5.0/5

Crius TripAdvisor onaylı yorum

Stayed 5 nights in a lagoon access room, room was nice layout, good space and comfortable furniture. BBQ Deck and then lower private pool deck were nice luxury touches. . Caution ! Step to pool is TOO big for most and no grab rail. The step / ledge is nice to sit/lie on in the water however with poor knees wife had to exit pool near the restaurant/bar and walk back to room. A little annoying, yet worth it (just) for everything else about the location. The Pool noodles around the pool were a simple yet great idea to enjoy floating about. We had one maintenance issue in the room on arrival, as location was fully booked it was managed well at the time and repaired next day with a nice note left by handyperson. Restaurant/bar had happy hour(s) 3 - 5pm and a yummy buffet breakfast $35, Small layout, yet everything you expect. and yes Eggs to order , Fried, Poached. Omelets. Barista coffee extra. Secure parking underneath included. Location is about perfect and a short 5 - 10 min walk from main street or beach.

Let down - not worth the price

Tripadvisor puanı 2.0/5

Jordan F TripAdvisor onaylı yorum

The room was small and dated, aircon couldn’t go lower than 22 degrees and the bed was hard with horrible thick hard pillows. The pool area was lovely and staff were friendly. Bar ran out of beer for multiple days and towels. Cleaners didn’t clean the room properly leaving rubbish. Definitely didn’t feel like 5 star. Left early and went to another hotel. Paid $400 a night and very disappointed.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 421 görüş 9.6/10 Konum
  • 588 görüş 6.6/10 Oda
  • 556 görüş 7.6/10 Hizmet
  • 11 görüş 3.5/10 Wifi
  • 395 görüş 8.7/10 Havuz
  • 221 görüş 5.3/10 Konfor
  • 206 görüş 5.4/10 Hijyen
  • 146 görüş 5.4/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Port Douglas şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.