Raffles Seychelles 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.7/5 รีวิว 797 รายการ

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รายละเอียด

ความพิเศษของโรงแรม

  • All Private Pool Villa Resort providing ultimate privacy

  • Hotel Restaurant & Bars with a wide high-end culinary selection

  • Award-winning Raffles Spa

ที่พักของเรา

สถานที่ตั้งโรงแรม

Raffles Seychelles

Anse Takamaka, Praslin Island, Seychelles
0000 PRASLIN
Seychelles Islands

พิกัด:-4.308307, 55.716707

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.7/5  รีวิว 797 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 2,010 รายการ

Certificate of excellence ปี 2023

Memorable stay in tropical paradise

คะแนนจาก Tripadvisor 5.0/5

Alan F Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The resort is incredible. Villa was tremendous and facilities are great. Truly memorable. What’s more impressive is the staff is so welcoming. They truly want to make a difference for you. Food was outstanding. I think after a week, may want to explore off property options for lunch or dinner. Breakfast at the resort was so good and so convenient that I wouldn’t try anything else. In summary, it was a truly memorable time that was as close to flawless as possible.

Dear Alan, We very much appreciate your comments regarding your recent stay at Raffles Seychelles. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Raffles Praslin in the near future. Yours sincerely, Steven Stefaniuk General Manager

AMAZING!!!!!

คะแนนจาก Tripadvisor 5.0/5

livin4luvinlife Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Absolutely one of the best Hotels I've ever had the pleasure of staying at. Rooms are beautiful with spectacular views. Cannot say enough good things about Raffles. Incredible views, impeccable service. I recommend it 1000%. I also LOVED the Seychelles and its people!!!

Dear livin4luvinlife, Thank you for including Raffles Seychelles in your recent travel plans, we are delighted that we could a small part of your itinerary. I am so glad that you enjoyed your time with us. I hope that we will have the pleasure of welcoming you back again in the near future. Kind regards, Steven

Overall great resort - especially the ‘hard product’ - can improve in providing a more personal experience

คะแนนจาก Tripadvisor 5.0/5

ckfwolf ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had 5 lovely days at the resort. Check-in with our butler Aaron was efficient and he was a great resource throughout the stay to handle what we needed in an efficient and personal way - he was available without being intrusive and was absolutely a big plus. The villas are greatly designed, maintained and overall some of the best I have seen in terms of ‘hard product’ (aircon, technology, sound proofing, bedding, etc). Buggy service is efficient at most times and works overall well but as we were close to the pool area choose to walk quite often instead. The food at the restaurants is of very high standard, in particular the asian food is excellent and stands out - the chef ‘boi?’ (as one of the few) was very personal and attentive and helped us with specific food, I could bring to my wife when she was feeling bad. Breakfast is also at high standard which good quality choices both a’la carte, which I prefer to have as an option for the main dish, and great buffet choices on top. The resort works well, there is space and capacity and no rush to find loungers or space at dinners and therefore all in all is a well functioning ‘system’ that creates a good sense of relaxation. In terms of improvement areas it just feels less personal. An example of this is that I do expect, and usually this is possible, to be greeted with my name at breakfast (where we come by every morning) instead of being asked my villa number - at least on the 4th or 5th morning and staff at other resorts are normally great at remembering coffee choices or similar which are small things but just give that extra feel good and Raffles did not manage. Overall the service levels and attentiveness and speed are not up to par with other 5 star resorts - this was most obvious at breakfast (most staff seems to stand in the middle of the restaurant indoors, while most guests are outside having breakfast) - the ‘buttons’ to call service at the pool, kind of gets staff to loose overall attention to the guests they are passing by anyway, which becomes a bit inattentive. Getting an extra piece of lemon seems to be part of a whole new order, instead of just being managed on the fly - so all a bit slow and bit frustrating. Room service times are just too long with more than an hour to get a bowl of plain rice delivered when my wife felt sick. Lunch at the villa was not quick either. When i compare to either Six Senses or Four Seasons we often stay at (similar price range) or the much cheaper Constance Ephelia on Mahe, where we stayed 3 nights before the Raffles, staff at these resort seem to be better trained and make you feel more welcome in an authentic way. My son and I did a lott of diving and used White-tip divers, which is a 10 minute drive away - worked fine but a in-house dive center would have been preferred - as some other resorts in the area have. Finally and this is important as it was an annoyance that increased over the days and a reason for me not to choose or recommend the Raffles again to friends, if not improved, are the pigeons in the resort at the pool and breakfast areas. I love birds and find them to be part of an authentic experience in nature as well as the tropics and I don’t mind the little cheeky bird that tries to get some food now and then - mostly this is cute - but the sheer number of aggressive pigeons at the Raffles is simply too much and needs to be taken care of. In my country we call them ‘flying rats’ in inner cities need to be managed to not take over, which is also the case at the Raffles. One or two is fine but having to defend my food on all sides constantly, having to agree not to go to the buffet together with my family etc is not what I want to spend my holiday breakfast, lunch and dinner time on. Please take action!

Dear ckfwolf, Thank you for taking the time to share a detailed review and for providing this very valuable feedback following your stay at Raffles Praslin. I am very pleased to read that Aaron and Boy stood out as individuals that made a positive personal impact on your experience while staying with us. I am also glad that you enjoyed the villa, we are very blessed to have amazing villas with equally matched views of the Indian Ocean and Curieuse Island. One of the aspects that we really work on as a team is the personalization and individualization of our guests experience. While disappointing to read that we fell short of our objectives during your stay, I thank you for sharing this feedback as it gives us the opportunity to review our training protocols to find methods to improve. I have taken note of your comments regarding the birds. We are looking for a natural way of resolving this issue. I am confident that during your next visit you will see a tremendous improvement in this regard. Thank you once again for including Raffles Seychelles in your travel plans & we do hope to have the opportunity of welcoming you back again in the future. Kind regards, Steven

Honeymoon review

คะแนนจาก Tripadvisor 5.0/5

Thomas D รีวิวที่ได้รับการรับรองจาก TripAdvisor

10/10 experience for our stay here at raffles. We started our honeymoon to the Seychelles with 5 nights at raffles resort in Praslin. From the moment we checked in, we were treated like royalty. The check in staff was incredibly welcoming. The buggy service was prompt and all of the drivers were incredibly friendly and entertaining. The recreation hut stuff was always willing to help us whether it was snorkeling, kayaking, paddle boarding etc. Edmund and Jude were two of our favorites from the trip! Food was very good. Every morning the breakfast buffet was vast and delicious. Lunch at the pool bar was exceptional. There are 3 main dining areas at night all with different menus and cuisines. They do buffet nights on Wednesdays and Sundays and those were two of our favorite meals. Overall the resort is incredibly clean, modern with the perfect amount of privacy for our intimate honeymoon.

Dear Thomas, We are honored that your chose Raffles Seychelles to celebrate the incredible occasion of your honeymoon - congratulations! Your kind words really mean a lot to the team and I; thank you so much for taking the time to share this feedback. When I read out your comments at our daily briefing the team were so excited that they were able to contribute to your special time at the resort. I will be sure to personally recognize Jude and Edmund for their efforts, as well as the buggy drivers and culinary teams. I hope that we will have the pleasure of welcoming you back to celebrate your one year anniversary. Kind regards, Steven

Excellent experience

คะแนนจาก Tripadvisor 5.0/5

Immacolata P รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our experience was top notch. Food was amazing, atmosphere was lovely and Assam made everything super special. We been two nights in a row as everything was superb. We loved the experience and will be back for sure when we will visit again the Seychelles.

Dear immacolatap2019, Thank you for sharing your experience from dining at Losean at Raffles Seychelles. We truly appreciate your feedback and kind words. I will be sure to recognize Essam for his efforts in taking care of you. I do hope that we will see you again soon. Kind regards, Steven

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