ibis Juarez Consulado 3 stars

Customer review rating (ALL Rating) 4.0/5 516 reviews

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Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria, 32500 Ciudad Juarez, Mexico

Description

Hotel extras

The hotel is strategically located by the bridges at the border with El Paso, TX, close to shopping centers and opposite the American Consulate.

Our accommodation(s)

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Hotel location

ibis Juarez Consulado

Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria
32500 Ciudad Juarez
Mexico

GPS:31.68634, -106.404571

Telephone
Fax +52 656 289 6401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  516 reviews

TripAdvisor Rating  3.0/5  212 reviews

A healing experience, heart oppening people.

Customer review rating 5.0/5

Yeye Families - Confirmed reviews ALL

Una experiencia sanadora en momentos dificiles. El equipo de Ibis ha sido gentil y atento a nuestras necesidades diarias. Muchas gracias, este es un espacio de luz.✨ An opening heart experience, the kind people in service is their most valuable treasure. They care for you like family would, and anticipate your needs with care. Being a guest here has been a healing experience of humanity at its best. Exaxtly what travelers staying here need, and oppening heart community who helps when life gets complex by the Consulate system. Many thanks to you and god bless you and your families. I recommend Ibis an their design. Merci beaocup. Take care of your people. Bravo.

Dear Yesica P., We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Great Location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Everything is good

Dear Martha, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Such small room for the price. If you are going to limit the service “care for the planet” cut your prices down.

Dear Josue, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Very good

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Could be more cleaner. T.v channels did not work well. Bed was very uncomfortable. But overall I had a good stay and appreciated everyone being very friendly and helpful

Dear Nancy, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Location of hotel is great.

Customer review rating 3.5/5

Carolina Couples - Confirmed reviews ALL

Everything for consulate is walking distance from hotel. However they only have 2 elevators and during our stay only 1 was working the whole time. Elevator Wait times were terrible. The cleaning of the rooms also need improvement. Our bathroom had mold growing on shower floor and walls. Toilet still had hairs and dust from previous guest. The rooms are also extremely small. However besides those not so great feature the food was good and hospitality was also good. The location is perfect for people going for their U.S visas. Don’t know if I would book again however my stay was not too terrible but also left a lot to wish for.

Dear Carolina, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

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Other web-users rate our hotel

  • 307 reviews 9.4/10 Location
  • 726 reviews 2.3/10 Room
  • 475 reviews 7.3/10 Service
  • 44 reviews 5.3/10 WiFi
  • 432 reviews 1.6/10 Comfort
  • 388 reviews 1.8/10 Cleanliness
  • 166 reviews 4.6/10 Value
  • 156 reviews 2.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.