Mantra on the Esplanade Darwin bintang 3

Catatan tamu Avis (Peringkat ALL) 3.8/5 1.311 ulasan

Mantra on the Esplanade Darwin - Image 1
Mantra on the Esplanade Darwin - Image 2
Mantra on the Esplanade Darwin - Image 3
Mantra on the Esplanade Darwin - Image 4
88 The Esplanade, 800 DARWIN, Australia

Deskripsi

Keistimewaan hotel

  • Mix of hotel and apartment style rooms

  • Outdoor pool, close to the city

  • In-room wireless internet access

  • All major attractions pick up from hotel

  • Close to the Darwin Convention Centre

Akomodasi kami

Lokasi hotel

Mantra on the Esplanade Darwin

88 The Esplanade
800 DARWIN
Australia

GPS:-12.463172, 130.838528

Telepon
Fax +61 8 8943 4388

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok

Kolam renang

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.8/5  1.311 ulasan

Peringkat TripAdvisor  4.0/5  2.478 ulasan

Great location but tired apartment which needed a goo clean

Catatan Tripadvisor 2.0/5

Madeleine C Ulasan TripAdvisor tersertifikasi

Position and view 10/10. One bedroom apartment needed a good clean. Balcony doors dirty. Mould in bathroom. Outdoor furniture sticky. WiFi was not the best. Kept dropping out. Crane being used to do outside painting. Very noisy and this was not known prior to arival.

Dear madeleinecO4083ZP, Thank you for your review. We deeply apologise for all the inconveniences you experienced with the room and the external painting works currently in progress. We have placed a notification of these works on our website but it seems that it is not as visible as we would have liked it to be. We will check with our digital team to see if this can be placed in a more prominent area on the web page. I have also shared your comments with our housekeeping manager to follow up with his team. We hope to have the opportunity to welcoming you again for a much-improved experience. Sincerely, Terence

Stay somewhere else.

Catatan Tripadvisor 1.0/5

robynb809 Couples - Ulasan TripAdvisor tersertifikasi

Tired and depressing. I booked directly with Accor, some months before arrival at this dreary, dingy hotel. On arrival, we were told by the very pleasant but clearly overworked receptionist, that there was no restaurant, bar, or gym. The hotel appears to have been cut in half and partially sold to another operator and the lobby is half boarded up for building works ( which do not appear to be underway). The room was large but smelled of damp and mould. The carpets in the hallways were grubby. I have never done it before but I immediately requested a refund and moved out. I spoke to Accor who confirmed the refund by phone but the hotel itself was not aware of it. All in all, I am sure there are better places to stay, even in Darwin. I have never done th

Dear robynb809, Thank you for your review. We deeply apologise for the poor experience that you had and understand from your comment that you have already been refunded. There are different operators within the building and two reception areas, one for mantra and the other one for the caretaker manager of the building. The restaurant and bar have been closed for over 5 years now since the previous operator left. I have also shared your comments with Dolly, our Rooms Division Manager, who will be addressing the cleanliness issue with the housekeeping team. We hope to have the opportunity to welcoming you again in one of the mantra hotels in Darwin for a much better experience. Sincerely, Terence

Very disappointed.

Catatan Tripadvisor 1.0/5

Guide11185344094 Couples - Ulasan TripAdvisor tersertifikasi

This is not really a hotel… it’s just a very basic room to rent, no restaurant, no breakfast, no safe in the rooms, noisy air/con, building site at the front lobby, a very very disappointing introduction to our first night in Darwin,although the booking was pre paid they still took a security deposit, for what I don’t know…. there is nothing further to purchase!!!

Dear Guide11185344094, Thank you for your review. We deeply apologise for all the inconveniences you experienced and fully understand why your stay did not meet your expectation. The credit card pre-authorisation that was taken upon arrival and then released from our end when you check out, is used mainly as a security on the room to cover for any damages that may occur. We are sorry if this was not explained properly by our the reception team member. We hope to have the opportunity to welcoming you again in one of teh mantras in Darwin for a much better experience. Sincerely, Terence

If you like mould and moss this is the place for you

Catatan Tripadvisor 1.0/5

Liz C Ulasan TripAdvisor tersertifikasi

Terrible. Miss, mould and mildew everywhere.room was filthy. People were rude except for 1 cleaning lady who knew more about the hotel than the manager. Manager terribly rude. No restaurant but I was not told. Maintenance work outside my window that I as not told would occur from 7am. Overall an exhausting experience. I couldn’t even get a coffee!

Dear I2006WTlizc, Thank you for your review and please accept our apologies for the very poor service you experienced. If you booked with Accor/Mantra, I would be grateful if you could please contact the mantra reception desk during business hours on 08 8943 4333 (ext 1) and leave your details with the manager on duty to my attention. I will then contact you to discuss your experience further. Sincerely, Terence

Not a happy camper, wouldn't stay here again.

Catatan Tripadvisor 1.0/5

Trip62174254267 Ulasan TripAdvisor tersertifikasi

Reception closed when we arrived. Key cards didn't work, constantly taking back to replace. King bed is two single beds pushed together. Had to purchase our own mattress topper. Works being done on building, woken every morning at 8am by jackhammers. Restaurant and bar closed. Window cleaning team with crane near pool, so no privacy to enable use of pool. Enquired about cancelling, refund and booking else where, told not a possibility. Very unenjoyable stay over all.

Dear Trip62174254267, Thank you for your review. We deeply apologise for all the inconveniences you experienced during your stay. Please note that there are several accommodation operators within the building. As such, if you booked with Mantra/Accor, I would be grateful if you could contact me via esplanadedar.dm@mantra.com.au with your contact details and I would then contact you to discuss further your experience. Sincerely, Terence

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 488 ulasan 9.4/10 Lokasi
  • 837 ulasan 5.6/10 Kamar
  • 552 ulasan 6.3/10 Pelayanan
  • 30 ulasan 2.3/10 Internet
  • 352 ulasan 4.6/10 Kenyamanan
  • 304 ulasan 4.3/10 Kebersihan
  • 184 ulasan 3.7/10 Fasilitas
  • 183 ulasan 1.4/10 Makanan

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