布哈拉老城美居酒店 4 星

Dear Valued Guest, Thank you for awarding us a perfect 100/100 score and for sharing such a detailed and positive review following your family stay at Mercure Bukhara Old Town. We are delighted to know that you found our location exceptional and that every aspect of your experience — from arrival and accommodation to cleanliness, dining, wellness facilities, WiFi, sustainability initiatives, and overall value — met your expectations at the highest level. Achieving consistency across all touchpoints is something we continuously strive for, and your evaluation confirms that our efforts are resonating with our guests. A special thank you for recognizing our Hotel Manager, Timur. We are proud that he was able to personally assist in coordinating with your driver and ensure a smooth resolution. Moments like these reflect our commitment to proactive support and genuine hospitality. Your appreciation will be shared with him directly. It is also very encouraging to see your high satisfaction with our sustainability initiatives, including responsible sourcing and reducing single-use plastics. Responsible hospitality remains a key pillar of our long-term vision, and your recognition reinforces that direction. We are truly grateful for your recommendation and your willingness to share your review with fellow travelers. We hope to have the pleasure of welcoming you and your family back again in the near future. Warm regards, Miragha J.S. Property Manager

Dear Shan L., Thank you for sharing your wonderful feedback about your stay with us! It's great to hear that you enjoyed the location of the hotel, finding it to be just right and conveniently located near the main attractions. The hotel's architecture, designed in local style, adds to its charm and provides a beautiful backdrop for your stay. The comfortable and well-appointed rooms are designed to make you feel at home, and it's wonderful to hear that you felt that way during your stay. We are also thrilled that you enjoyed dining at our restaurant! Our aim is to serve up delicious and authentic local cuisine, and it's great to hear that you thought it was worth experiencing. Your feedback is valuable to us and We'll continue to work hard to ensure that every guest has a wonderful experience at the hotel. Thank you again for your kind words and hope to welcome you back soon! Best Regards, Faig Bayramov Rooms Division Manager