Dear Massimo, Thank you very much for sharing your wonderful feedback and for rating your stay with us 90/100. We are delighted to know that you appreciated our excellent location and enjoyed our beautiful swimming pool and garden areas. We are especially pleased that these spaces provided you and your family with the perfect setting to relax and unwind after exploring Samarkand. Your kind feedback and 9/10 recommendation are truly appreciated and encourage us to continue creating memorable experiences for our guests. Thank you for choosing Mövenpick Samarkand. We look forward to welcoming you and your family again for another relaxing stay! Kind Regards, Timur Mirbabaev Front Office Manager

Dear Giancarlo, Thank you very much for sharing your positive feedback and for rating your stay with us 90/100. We are delighted to know that you and your family had a very comfortable stay and that you appreciated our convenient location for exploring Samarkand, as well as our services and wellness facilities. We are especially pleased that our swimming pool, sauna, and hammam provided you with a relaxing experience after discovering the city. It is always a pleasure to know that our facilities contribute to an enjoyable and memorable stay. Thank you for choosing Mövenpick Samarkand and for your kind recommendation. We look forward to welcoming you and your family again on your next visit to Samarkand! Kind Regards, Timur Mirbabaev Front Office Manager

Dear Fabio, Thank you for sharing your feedback about your stay at Mövenpick Samarkand. We are pleased to learn that you appreciated the elegance of the hotel, the cleanliness of the rooms, and the work of the cleaning staff. At the same time, we have taken into account your comments regarding the service in the restaurant, the menu selection, and the communication during check-in. We will definitely work through these comments with the relevant departments to improve the level of service and meet the expectations of our guests. We hope that in the future we will have the opportunity to welcome you again and offer a higher level of service. Kind Regards, Timur Mirbabaev Front Office Manager

Dear Dorsoduro, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur Mirbabaev Front Office Manager

Dear Carlo, Thank you for visiting Movenpick Samarkand and for taking the time to share your experience! We are truly pleased that you appreciated the location of our hotel and were overall satisfied with your stay. However, we are very sorry that you experienced inconveniences related to the hot water supply in the shower. This really does not reflect our service standard, and we sincerely apologize for the inconvenience caused. We have already passed this information to the technical department so that such cases are excluded in the future. Your comfort is our priority, especially for our ALL Gold guests, and we are grateful for your trust in our network. We hope that you will give us a chance to live up to your expectations 100% on your next visit to Samarkand. Best Regards, Timur Mirbabaev Front Office Manager