SLS Barcelona 5 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 1.155 recensioni

SLS Barcelona - Image 1
SLS Barcelona - Image 2
SLS Barcelona - Image 3
SLS Barcelona - Image 4
Carrer de la Pau 2, Port Forum, 08930 BARCELLONA, Spagna

Descrizione

I plus dell'hotel

  • Scoprite la scena culinaria e sociale di Barcellona ridefinita da sei ristoranti e bar unici.

  • Hotel sul lungomare per i cani, con ampie camere e suite, ognuna dotata di balcone privato

  • Pensate per ogni stato d'animo, offriamo tre esclusive piscine stagionali.

  • Trattamenti coinvolgenti e idromassaggio alla Halcyon Spa per un'esperienza di benessere.

  • Una sala da ballo di 770 m² inondata di luce naturale e spazi per eventi eccezionali.

Le nostre sistemazioni

Prenota questo hotel
Camera 1

Posizione dell'hotel

SLS Barcelona

Carrer de la Pau 2, Port Forum
08930 BARCELLONA
Spagna

Coordinate GPS:41.41693, 2.231271

Telefono
Fax +34 932 53 74 74

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  1.155 recensioni

Giudizio clienti 3.5/5

Giovanna D. Famiglie - Avvisi confermati di ALL

Dear Mrs. d., Thank you for taking the time to share your detailed feedback. First and foremost, we are pleased to know that you appreciated the beauty of our facilities and the design of the hotel. At the same time, we are truly sorry to hear that some aspects of your experience did not meet the level of service and care you expected from a five-star property. Regarding the room setup, we apologize for the inconvenience caused. We have already passed the feedback with the relevant team in order to prevent this to happen again in the future. We are also sorry to hear about the inconvenience caused by the repeated deactivation of your room key and the communication regarding the payment. We understand how frustrating this must have been, especially as you expected a seamless and attentive experience. We will follow up with our Reception team to review what happened. We also appreciate your feedback regarding the rooftop pool policy. Please note, that the pre reservation amount is valid then as a credit for food and beverage at the venue. Thank you again for sharing your observations. Your feedback is essential in helping us improve, and we hope to have the opportunity to welcome you back in the future and provide you with the warm, attentive experience you were expecting. Kind regards, The Quality Team

Giudizio clienti 4.5/5

Cristiana M. Azienda - Avvisi confermati di ALL

Dear Mrs. m., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the contemporary design of our hotel, the comfort and amenities of our rooms, and the atmosphere of our restaurants. It is wonderful to know that these elements contributed to making your stay a memorable one. Your kind words are greatly appreciated and will be shared with our team, who work hard to create exceptional experiences for every guest. We look forward to welcoming you back to SLS Barcelona for another wonderful stay. Kind regards, The Quality Team

Giudizio clienti 4.5/5

Yassine E. F. Coppie - Avvisi confermati di ALL

Dear Mr. E. f., Thank you very much for your wonderful review. We are truly delighted to know that you considered SLS Barcelona one of the most beautiful hotels you have stayed in. Your kind words about our elegant design, comfortable accommodations, and welcoming atmosphere mean a great deal to us. It is especially rewarding to hear that our team made your stay so memorable. We will be sure to share your compliments with everyone, and a specially to Francesco Catarsi for your thoughtful recognition of his professionalism and dedication to guest care. Knowing that you plan to stay with us again on your next visit to Barcelona is the greatest compliment we could receive. We look forward to welcoming you back for another exceptional experience. Warm regards, The Quality Team

Giudizio clienti 0.5/5

Marisa T. Azienda - Avvisi confermati di ALL

Dear Mrs. T., Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to learn about your disappointment and sincerely regret that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused by the restricted access to the pool area due to private events during your stay. We completely understand how frustrating this situation must have been, even though it was communicated to every room. In addition, we are sorry for the long wait experienced during check-in and for the interaction you described regarding the late check-out request. Providing courteous, professional, and attentive service is extremely important to us, and we regret to hear that this was not reflected during your stay. Your comments have been shared internally with the relevant departments for careful review and follow-up, as feedback such as yours is invaluable in helping us improve both our communication and service standards. We sincerely regret that your experience left you with such a negative impression and appreciate you bringing these matters to our attention. We hope to have the chance to change that impression into a positive one. Kind regards, The Quality Team

Giudizio clienti 5.0/5

Chiara N. Azienda - Avvisi confermati di ALL

Dear Mrs. N., Thank you very much for your wonderful review and perfect 10/10 rating! We are delighted to hear that you had an optimal stay and that you found your room comfortable, as well as our services and restaurant. Your kind feedback is greatly appreciated by the entire team. We hope to have the pleasure of welcoming you back again very soon. Kind regards, The Quality Team

Altri utenti web che hanno valutato il nostro hotel

  • 588 recensioni 6.4/10 Posizione
  • 952 recensioni 7.6/10 Camera
  • 1.190 recensioni 6.8/10 Servizio
  • 14 recensioni 6.5/10 Internet
  • 570 recensioni 9.4/10 Atmosfera
  • 359 recensioni 7.7/10 Colazione
  • 293 recensioni 7.2/10 Pulizia
  • 242 recensioni 4.1/10 Rapporto qualità/prezzo

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